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1 answer One of the answers was accepted by the question author.

please help account got hacked and they changed my email and password I have no places where its left logged it

I need help I have the old email and the support questions dont seem to care and I have the old password and nothing it says to do has worked this is a last resort I can prove it I have multiple screenshots that can prove I owned the account can I real…

Outlook | Web | Outlook.com | Email
asked 2026-09-06T22:01:24.1666667+00:00
Lincoln Pluskwik 20 Reputation points
commented 2026-09-07T00:57:44.9966667+00:00
Lincoln Pluskwik 20 Reputation points
1 answer One of the answers was accepted by the question author.

Planner Tasks Due Date Inconsistent - Same Date, Different Day?

The due date on my task seems to be inconsistent. If I select today's date it sometimes moves it to the tomorrow bucket and if I select yesterday's date it shows as late but in the today bucket. Example - today's date is 31/08 but if the due date is set…

Microsoft 365 and Office | Microsoft To Do | For business
asked 2026-08-30T22:03:01.25+00:00
Brianna Hodge 20 Reputation points
accepted 2026-09-07T00:04:02.8666667+00:00
Brianna Hodge 20 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot remove a blocked sender (Outlook web)

I am trying to remove an email address from my blocked senders in hotmail and it comes up with the error message 'couldn't save changes something went wrong please try again later' I have tried for two days and keep getting this message. Moderator note:…

Outlook | Web | Outlook.com | Email
asked 2026-08-28T06:31:03.7833333+00:00
Darren Rieger 25 Reputation points
commented 2026-09-06T23:15:39.0566667+00:00
Darren Rieger 25 Reputation points
1 answer One of the answers was accepted by the question author.

Multiple errors with Windows activation after updating my bios

I have a self-built PC running Windows 11 Pro. I recently replaced essentially all of my PC hardware, including the motherboard, but kept my old HDD with my existing Windows installation. A couple months go by then i install a new SSD I got and used the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-05T00:53:40.2933333+00:00
Illmenia 20 Reputation points
accepted 2026-09-06T22:05:16.2933333+00:00
Illmenia 20 Reputation points
1 answer One of the answers was accepted by the question author.

Download option not showing up in onedrive

Download option not showing up in onedrive, when I share folder with individual file using onedrive personal, people cannot download the folder, they need to download individual files one by one

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-09-06T18:51:44.0033333+00:00
Hossam Saad 20 Reputation points
commented 2026-09-06T20:00:22.51+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
8 answers One of the answers was accepted by the question author.

.png thumbnail previews have stopped working.

.png thumbnail previews have stopped working. I've tried all the suggestions online like unchecking boxes etc etc and I've even tried rebuilding the icon cache. Some program icons have also stopped being visible in the icon tray when they are running…

Windows for home | Windows 11 | Display and graphics
asked 2025-08-06T13:13:34.7433333+00:00
Patrick Graham 25 Reputation points
answered 2026-09-06T19:20:53.88+00:00
Lars-Erik Østerud 45 Reputation points
1 answer One of the answers was accepted by the question author.

Teams telephony missed calls not showing on iPhone but on Desktop and vice versa

We recently switched to Teams Telephony and now use your landline numbers over Teams. Works mostly great, but we have the issue that sometimes missed calls show up on the iPhone but not Teams Desktop and vice versa. Anyone else experiencing similar…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-03T11:55:02.9+00:00
Maria Baker 20 Reputation points
commented 2026-09-06T18:57:59.59+00:00
Aetherin 1,465 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

migrate a domain

How can I migrate a domain if the previous admin account login is forgotten?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-06T18:07:03.9033333+00:00
Robert O'Sullivan 20 Reputation points
accepted 2026-09-06T18:50:36.6033333+00:00
Robert O'Sullivan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Software program what do you actually own? You buy the program it has applications what is it that you own or bought?

when you buy a software program what is it that you bought and own to do with as you please?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2010-08-05T08:22:03+00:00
Anonymous
edited an answer 2026-09-06T18:08:54.5333333+00:00
Don Varnau 19,910 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How do I turn Co-Pilot off?

I hate it, it's driving me crazy. The cursor sits on top of my writing. Also, why do I have to sign into 365 using my email every time I want to use Word. I am a luddite and hate the tech advancements, I'm honestly thinking of getting a typewriter.

Microsoft Copilot | Windows Copilot | Feature
asked 2025-07-24T01:07:36.7533333+00:00
Florentine Green 25 Reputation points
commented 2026-09-06T17:34:20.77+00:00
Jane Engleman 0 Reputation points
2 answers One of the answers was accepted by the question author.

Windows insider prevew expirou.

Meu windows 11 expirou e nao estou conseguindo instalar atualização, e por isso, não estou conseguindo jogar certos jogos como battlefield e call of duty.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-06T16:41:13.81+00:00
Maurício Simões 20 Reputation points
answered 2026-09-06T17:25:28.0066667+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
3 answers

Word "reduced functionality mode"?

Since July 16, 2026, I can no longer create Word doc. on OS 11.7.11. How do I access Word "reduced functionality mode"?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-20T19:16:05.6233333+00:00
Lesia Perritt 0 Reputation points
recommended 2026-09-06T17:11:45.96+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
3 answers

Cancel Microsoft 365 subscription

How do I cancel my Microsoft 365 subscription, as it’s no longer needed?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-08T09:33:58.65+00:00
Steve Bailey 0 Reputation points
recommended 2026-09-06T17:05:22.66+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I cannot get Phone Link to work on my Surface Pro11 with my Galaxy S25+ phone.

I cannot get Phone Link to work on my Surface Pro11 with my Galaxy S25+ phone. The Surface indicates that the phone is not connected despite trying to add it as a device through Bluetooth. Link to Windows app on the phone has all permissions enabled. …

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-08-31T16:55:52.31+00:00
Steven Passman 40 Reputation points
accepted 2026-09-06T17:03:38.38+00:00
Steven Passman 40 Reputation points
2 answers One of the answers was accepted by the question author.

How to remove iCloud Photo library from OneDrive

I am trying to share my OneDrive between multiple computers in different locations. When I first tried to sync them, I could not sync the Pictures folder because it has the iCloud. I need this function more than I need the iCloud backup on my PC. …

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-06T14:19:09.48+00:00
Andrew Schultz 20 Reputation points
commented 2026-09-06T16:26:18.2833333+00:00
EmilyS726 264.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Changed email address that was admin in a Teams Group and lost access to the group. How can I join it?

Hello, A month ago my e-mail address was changed. My old e-mail address (that has been deleted) was the only admin in a private Teams Group. Now when I try to join with my new e-mail address it says I need admin confirmation, but the admin e-mail address…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-08-30T15:21:06.7666667+00:00
IC 20 Reputation points
commented 2026-09-06T16:22:03.1766667+00:00
Jayden-P 2,600 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

Copilot Studio Cannot Use SharePoint Documents as Knowledge Sources

We have been experiencing the following issue since last week, and it is impacting our business operations. Does anyone know the cause of this issue or a possible solution? Issue Description Documents that were previously available as knowledge sources…

Microsoft Copilot | Other
asked 2026-08-19T01:53:09.5833333+00:00
yym 45 Reputation points
recommended 2026-09-06T15:59:14.8466667+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
4 answers One of the answers was accepted by the question author.

i WANT TO ENROL IN ESU UNTIL 2027 BUT SYSTEM SAYS I HAVE TO USE ANOTHER ACCOUNT TO DO SO. HOW DO I DO THAT?

I WANT TO ENROL IN ESU UNTIL 2027 BUT SYSTEM SAYS I HAVE TO USE ANOTHER ACCOUNT TO DO SO. HOW DO I DO THAT?

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-04T09:17:36.6733333+00:00
alan furze 20 Reputation points
accepted 2026-09-06T15:49:33.79+00:00
alan furze 20 Reputation points
3 answers One of the answers was accepted by the question author.

word did not save, progress gone

word did not save, progress gone. I am totally disappointed with my 365 subscription.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-04T12:53:37.95+00:00
Mark Elias 20 Reputation points
commented 2026-09-06T15:27:57.3966667+00:00
DaveM121 929K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Subscription pop-up even after it's been paid

I had a small glitch of less than a few hours because the credit card used for payment wasn't active when the auto renewal for MS365 came due. I fixed it as soon as I got the 1st "pop up" reminder. I've doublechecked and I'm showing as paid in…

Microsoft 365 and Office | Other
asked 2026-02-12T14:22:23.8433333+00:00
ERizzio 20 Reputation points
commented 2026-09-06T15:15:04.7933333+00:00
Douglas M. Gilbert 0 Reputation points