Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
749 questions
0 answers
Microsoft Defender had no engine or signatures loaded until MpCmdRun.exe -WdEnable was run
I encountered an unusual Microsoft Defender state on Windows where Defender appeared to be installed, but its protection engine and signatures were not actually loaded. Initial diagnostics showed: WinDefend would not remain running. …
Microsoft Security | Microsoft Defender | Other
asked
2026-07-14T00:27:10.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ali Suliman
0
Reputation points
asked
2026-07-14T00:27:10.1+00:00
Ali Suliman
0
Reputation points
0 answers
personalisation options for Copilot Prompt Gallery
I have a user who wants to personalise the options available in the dropdown lists in Copilot Prompt Gallery. Is this possible?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,701 questions
asked
2026-07-14T00:20:36.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA6%3C/text%3E%3C/svg%3E)
AdamBesgrove-6128
0
Reputation points
asked
2026-07-14T00:20:36.7033333+00:00
AdamBesgrove-6128
0
Reputation points
0 answers
Retrieving accounts and game purchases after XBOX reset
had to reset my xbox. Trying to retrieve my in-game purchases from previous account. Using the same email address and changed password multiple times to try to retrieve previous account but it keeps loading into new account.
Windows for home | Windows 11 | Accounts, profiles, and login
10,034 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
New Outlook fails to synchronise external IMAP accounts whose email addresses are also Microsoft identities?
New Outlook fails to synchronise external IMAP accounts whose email addresses are also Microsoft identities but do not have Exchange Online mailboxes. The same IMAP service works correctly for addresses that are not Microsoft identities.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,388 questions
asked
2026-07-07T14:26:54.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ewan McLaren
0
Reputation points
edited a comment
2026-07-13T21:51:14.8966667+00:00
Hornblower409
14,820
Reputation points
0 answers
I get unknown error when adding a passkey in Authenticator
I get an unknown error when trying to add a passkey in the Authenticator app. I've submitted an issue in the app, incident ID is Y33UXX2Z. I was directed here by the Support Live Chat.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
asked
2026-07-13T21:06:20.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Miljenko Šuflaj
0
Reputation points
0 answers
Windows Hardware Developer Program: dashboard won't load (CorrelationID provided) and support ticket blocked by empty Workspace dropdown
Summary: My company is registered and shows "Active" in the Windows Hardware Developer Program, but I cannot open the hardware dashboard to submit a driver, and I cannot file a support ticket because the Workspace dropdown in the support form…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,543 questions
asked
2026-07-13T18:21:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian Norton
0
Reputation points
edited the question
2026-07-13T18:33:48.47+00:00
Ian Norton
0
Reputation points
0 answers
Search Box Update for Insiders
This is a Controlled Feature Rollout https://blogs.windows.com/windows-insider/2026/07/13/improving-windows-search-box-with-less-clutter-and-more-control/ I rebooted, but didn't see the new Search until I opened Start and used Search there first.
Windows Insider program | Windows Insider preview | Search
0 answers
App updates are unused
I remade this post since I still don't have an answer for my other post. I have 7 versions of my application, ranging from 1.0.0.0 to 1.0.7.0. The problem is, every time I install the application, it uses version 1.0.0.0. I've already tried wsreset.exe,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,543 questions
asked
2026-07-13T18:27:10.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matilda Smets
0
Reputation points
asked
2026-07-13T18:27:10.3633333+00:00
Matilda Smets
0
Reputation points
0 answers
Corporate Account Incorrectly Recognized as Personal Account in Microsoft Learn
Hello Microsoft Support Team, I am facing an issue while trying to link my corporate account to my Microsoft Learn profile. Corporate Account: [xxx]@ad.infosys.com Personal Account: [xxx]@gmail.com When I attempt to add/link my corporate account to my…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,741 questions
asked
2026-07-13T17:18:54.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amartya Roy
0
Reputation points
asked
2026-07-13T17:18:54.6166667+00:00
Amartya Roy
0
Reputation points
0 answers
Need help recovering an account
A few days ago someone off of discord invited me to a server, then having me complete a 2 step verification with a code that i failed to realize was the security code to change the password to my microsoft account which they then went onto changing my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
asked
2026-07-13T16:39:50.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jacob Mize
0
Reputation points
asked
2026-07-13T16:39:50.23+00:00
Jacob Mize
0
Reputation points
0 answers
Copilot Agent Says "Something Went Wrong" - Nothing I'm doing works
I have refreshed my copilot several times, and even went in to my specific agents to "Update" them to see if that would fix the issue. My copilot works, but my agents still say "Something went wrong" and only allows me to click the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,701 questions
asked
2026-07-13T15:48:22.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brooke Hill
0
Reputation points
asked
2026-07-13T15:48:22.2566667+00:00
Brooke Hill
0
Reputation points
0 answers
achievement code for a training course attended
where can I find achievement code for the course I attended today "Underwriters Laboratories - Teams and Outlook (MS-4018.S04) EVT# 2220791".
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,185 questions
asked
2026-07-13T14:08:33.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crisan, Monika
0
Reputation points
commented
2026-07-13T14:43:33.42+00:00
Crisan, Monika
0
Reputation points
0 answers
Authenticor is now sending to former phone and we don't have access to that phone.
we changed the phone number for the authenticator last October and it has reverted to the former phone number and we don't have access to it anymore. This was overnight, no warning so we have been unable to log in for 3 weeks now. we are getting nowhere…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
asked
2026-07-13T10:29:14.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sandrine Pac Kenny
5
Reputation points
edited the question
2026-07-13T13:23:21.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,310
Reputation points Microsoft External Staff
Moderator
0 answers
Outlook mailbox shows 0/0 GB despite Microsoft 365 subscription
Hello, I have an active Microsoft 365 Personal subscription valid until July 2027. My OneDrive storage is working correctly and shows 1 TB available. However, my Outlook.com mailbox still shows 0/0 GB storage, and I cannot send or receive emails because…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,714 questions
asked
2026-07-12T18:24:48.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
FORUS MALERSERVICE
0
Reputation points
commented
2026-07-13T13:23:03.8533333+00:00
Hornblower409
14,820
Reputation points
0 answers
Cant delete account - AADSTS5000225 – "Inactive tenant."
I need assistance with an issue that I am unable to resolve on my own. I would like to permanently delete my Microsoft account. However, this is not possible because it is still associated with an Azure/Microsoft Entra tenant. Unfortunately, I am unable…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,177 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
Trapped in a loop between login and Authenticator apporval for this login
I can go into my MS Outlook profile. But when I want to change contact data, it ask me to type in a code into Authenicator, where my emailaddress obviously is not registered. Trying to add this microsoft address in the authenitcator it ask me to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 3%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
0 answers
Front Door: Unavailable (Unplanned) : Unavailable Backends (Unplanned)
hi, we are getting daily lots of these health events in Resource Health from our front door instance. example: At Friday, 10 July 2026 at 3:14:42 pm CEST, the Azure monitoring system received the following information regarding your Cdn profile: One or…
Azure Front Door
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
1,230 questions
asked
2026-07-10T14:37:08.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 49%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Davor Teskera
30
Reputation points
commented
2026-07-13T09:22:31.17+00:00
Alex Burlachenko
25,120
Reputation points MVP
Volunteer Moderator
0 answers
image creation copilot not working
I upgraded to Premium to be able to use image creation in copilot more, but once I did, it was not working as it was before when I had only personal. since yesterday, copilot says image creation is down or out. What to do now?
Microsoft Copilot | Other
2,117 questions
asked
2026-07-13T08:16:33.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 75%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Reylin San Juan
10
Reputation points
asked
2026-07-13T08:16:33.0266667+00:00
Reylin San Juan
10
Reputation points
0 answers
backup issue
so I have been using this authenticator app since last year and I do not have very much experience with this, but I have used it for an site which includes my important data and it cannot be accessible without those authenticated codes and recently I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
0 answers
Copilot 365 Premium not working
I recently upgraded to Copilot Premium but the Windows 365 did not upgrade to premium, i have followed all recommendations and have deleted the app and reloaded it, but still no Copilot 365 features, such as Copilot chat
Microsoft Copilot | Other
2,117 questions
asked
2026-07-13T07:47:18.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ryan Mcilwraith
0
Reputation points
asked
2026-07-13T07:47:18.5566667+00:00
Ryan Mcilwraith
0
Reputation points