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Corporate Account Incorrectly Recognized as Personal Account in Microsoft Learn
Hello Microsoft Support Team,
I am facing an issue while trying to link my corporate account to my Microsoft Learn profile.
Corporate Account: [xxx]@ad.infosys.com
Personal Account: [xxx]@gmail.com
When I attempt to add/link my corporate account to my existing personal Microsoft Learn profile, I receive the following error:
"You can only have one personal account linked. [xxx]@ad.infosys.com is a personal account. Please select a school or work account."
My understanding is that [xxx]@ad.infosys.com is my corporate (work) account; however, Microsoft Learn appears to have registered or classified it as a personal account, which is preventing me from linking it correctly.
Could you please help investigate and correct the account classification so that I can successfully link my corporate account to my Microsoft Learn profile?
For security and privacy reasons, I can provide the exact email addresses and any additional details directly to a verified Microsoft administrator or support representative handling this case.
Thank you for your assistance.