A cloud-based identity and access management service for securing user authentication and resource access
Cant delete account - AADSTS5000225 – "Inactive tenant."
I need assistance with an issue that I am unable to resolve on my own.
I would like to permanently delete my Microsoft account. However, this is not possible because it is still associated with an Azure/Microsoft Entra tenant.
Unfortunately, I am unable to sign in to Azure because every sign-in attempt results in the error AADSTS5000225 – "Inactive tenant."
This creates a situation that I cannot resolve:
- I cannot manage or remove the tenant because I am unable to sign in.
- I cannot create an Azure support ticket because doing so also requires me to sign in.
- Microsoft Account Support refers me to Azure Support.
- However, Azure Support is inaccessible to me because the inactive tenant prevents me from signing in.
I therefore kindly request that this issue be forwarded to the appropriate backend team or internally escalated, as I have no way of creating an Azure support ticket myself due to this problem.
Thank you very much for your assistance.