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URGENT: Tenant blocked due to inactivity (AADSTS5000225) – Unable to login or create support ticket

Hello, I am writing to request urgent assistance to reactivate my Microsoft Entra ID (Azure AD) tenant, which has been blocked due to inactivity (Error code: AADSTS5000225). The Situation: My tenant was blocked on January 9, 2026. According to…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-01-09T12:19:31.3066667+00:00
Shaokun LOU 0 Reputation points
commented 2026-01-09T12:22:27.94+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

how to fix lack of authorisation on new mobile device

trying to authenticate, i get no number, nor request for authentication on my mobile phone. The authentication app is installed, so it is the account with login-password.

Microsoft Security | Microsoft Authenticator
asked 2026-01-09T12:13:40.78+00:00
Boštjan Barbiš 0 Reputation points
0 answers

Identity validation request failed due to existing primary email

I’m getting the following error when trying to create a new identity verification for public organization. When I submit my details, including tax ID, address, emails etc, I get the following error. An error occured while submitted request: Your…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,302 questions
asked 2026-01-09T11:46:53.29+00:00
Revtrix Labs 5 Reputation points
edited a comment 2026-01-09T12:01:10.42+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

i am unable to login azure cloud account

Hi Team, I created a new Azure account today using my company email, but I am unable to sign in. The system shows that the tenant is inactive/blocked (AADSTS5000225). Please help me unblock/reactivate the tenant so I can access my Azure account.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-09T10:57:00.9766667+00:00
Babavali Sheik 0 Reputation points
commented 2026-01-09T11:35:10.29+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

account sign in error

Hi Team, I created a new Azure account today using my company email, but I am unable to sign in. The system shows that the tenant is inactive/blocked (AADSTS5000225). Please help me unblock/reactivate the tenant so I can access my Azure account. Thank…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-09T11:30:21.9633333+00:00
Babavali Sheik 0 Reputation points
edited the question 2026-01-09T11:34:45.18+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

The hardware file signing page keeps re directs to the accounts preference page

Hi, Submitted a file for signing and when tried to access the raised request, the web page keeps redirecting to the accounts preference page. how do I access teh request.

Microsoft Partner Center | Other
asked 2026-01-09T09:22:28.7433333+00:00
Kanthiraj Thiyagarajah 5 Reputation points
commented 2026-01-09T10:29:21.4333333+00:00
Kanthiraj Thiyagarajah 5 Reputation points
0 answers

fix my windows

fix my issue ....................................................

Windows for home | Other | Performance and system failures
asked 2024-02-28T06:24:44.8933333+00:00
James-5103 0 Reputation points
commented 2026-01-09T10:09:26.9666667+00:00
S.Sengupta 32,536 Reputation points MVP Volunteer Moderator
0 answers

"identity validation process" Does not work. Results in "No access" error

I am trying to setup Trusted Signing. For this I must verify my Organisation. I got this email: "Complete your identity validation process" I click the button in the email, login, error: " No access Some users, entities, and…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,302 questions
asked 2026-01-06T10:41:18.7566667+00:00
richard o'dwyer 5 Reputation points
commented 2026-01-09T09:26:37.5466667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

First time use and can't connect to my azure portal because it has been blocked

Tried to subscribe to Azure for my homelab to get more familliar with it but couldn't even connect to the portal once. Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-04T13:18:02.2233333+00:00
WL 0 Reputation points
commented 2026-01-09T09:24:30.09+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

MSN Partner Hub - Inquiry

Hi, we represent 100+ celebs and influencers and are a top publisher on Snapchat. We'd love to join Microsoft Partner Hub to publish high quality content on behalf of our clients. We inquired a while back, but never received an invite code. Can someone…

Community Center | Not monitored
asked 2026-01-09T05:10:11.4966667+00:00
HYGO 0 Reputation points
0 answers

Unable to access Entra Admin Center — tenant provisioning incomplete

I am a single member LLC with a business domain email associated with Google Workspace. I use this as my primary email. I was having issues with Bluetooth and Phone Link connecting to a brand-new Lenovo Yoga Slim 9i running Win 11 and MS 365. I could not…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-29T21:50:05.25+00:00
gskowron 0 Reputation points
commented 2026-01-09T05:08:39.7566667+00:00
gskowron 0 Reputation points
0 answers

SCCM - Client Log

Getting this error when running ScanAgent.log through CMTrace: CScanJob::CancelLocationRequest- Failed at ReleaseRequest for JobUniqueID {BAC6A414-3B45-482F-B0D9-08C0A540E47D} with Error=0x80041002 Originating issue is that Software Center is not…

Microsoft Security | Intune | Configuration Manager | Other
asked 2026-01-07T19:00:06.22+00:00
Connor T Owens 0 Reputation points
edited the question 2026-01-09T05:05:00.68+00:00
Katherine-V 0 Reputation points Microsoft External Staff Moderator
0 answers

Window server 2025 Hyper-V virtual machine After installed 2025 its running very slow

Hi Team, We have deployed a new HPE DL360 Gen11 server with Windows Server 2025 Standard. After OS installation, we configured the Hyper-V role and features and created a new virtual machine. Inside the VM, Windows Server 2025 is installed…

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

431 questions
asked 2026-01-09T04:50:18.67+00:00
santhosh a 0 Reputation points
0 answers

I'm gtting this error message, I

Sorry, it looks like I can't chat about this. But we can move on to a different topic!

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-09T04:43:42.39+00:00
Peter Kibble 0 Reputation points
0 answers

Inconsistent Microsoft Collaborate agreement status prevents bug creation for some users

We found that users under the same organization have inconsistent Microsoft Collaborate agreement status. For example: User A: ******@shine-optics.com User B: ******@shine-optics.com Both accounts belong to the same organization, but the Microsoft…

Microsoft Partner Center | Other
asked 2026-01-09T03:20:14.08+00:00
Ivan Lin 0 Reputation points
0 answers

Configuring a Custom SharePoint Agent to Generate Downloadable Office Files

When creating a custom SharePoint Agent, is it possible to configure it so that it generates downloadable Word, Excel, and PowerPoint files?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-09T02:18:27.9166667+00:00
Prasanthi Ramaswamy 0 Reputation points
commented 2026-01-09T02:34:33.2133333+00:00
Anonymous
0 answers

HTTP 4XX Errors HTTP 4XX requests = 1003

I have been getting 4xx and 5xx errors. My website has been down couple of times and is not slow or some issue is there which is not letting my website open in mobile and tablet. on desktop also, the website loads very slowly. The media used on the…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,065 questions
asked 2025-12-22T01:26:32.93+00:00
Manjot Singh Aullakh 5 Reputation points
commented 2026-01-09T01:14:52.4866667+00:00
Manjot Singh Aullakh 5 Reputation points
0 answers

Authenticated scan from Nessus getting failed - Azure server

We have been required to perform an authenticated vulnerability scan on one of our Azure server. The vendor was able to access the machine with ssh, and informed no major errors are showing but the authenticated scan got failed. They are using Nessus…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-01-08T09:46:36.09+00:00
Abhinand MS 20 Reputation points
edited the question 2026-01-09T01:07:08.15+00:00
Anonymous
0 answers

Can't authenticate my email on my phone or pc

Hello, I recently got a new phone and went to setup my email. It wants me to use Microsoft Authenticator to sign in. The problem is its sending the code to the email that I can't log into. I tried signing in on my pc but I haven't signed in on my pc to…

Microsoft Security | Microsoft Authenticator
asked 2026-01-08T22:43:29.7566667+00:00
Rebecca Jensen 0 Reputation points
0 answers

Perdi o código para acesso a minha conta do roblox

Meu celular estragou e lá tinha um código do authenticador pra eu entrar na minha conta do roblox só que agora não consigo estou sem acesso a ela

Microsoft Security | Microsoft Authenticator
asked 2026-01-08T22:10:49.5766667+00:00
Mara Lúcia Rezende 0 Reputation points