Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
First time use and can't connect to my azure portal because it has been blocked
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WL
0
Reputation points
Tried to subscribe to Azure for my homelab to get more familliar with it but couldn't even connect to the portal once.
Sign-in failed
Error code: interaction_required
Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: f03f51cf-9f6f-4e5a-a647-7bba5e8d4102 Correlation ID: 019b8922-4592-7763-8235-cc5eeb4714f7 Timestamp: 2026-01-04 13:11:23Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-01-05T10:18:49.2466667+00:00 Hello WL,
To assist you further, please share the below details via private messages
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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