Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
i am unable to login azure cloud account
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Babavali Sheik
0
Reputation points
Hi Team,
I created a new Azure account today using my company email, but I am unable to sign in. The system shows that the tenant is inactive/blocked (AADSTS5000225).
Please help me unblock/reactivate the tenant so I can access my Azure account.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-01-09T10:58:04.3466667+00:00 Hello Babavali Sheik
please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
-
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2026-01-09T11:35:10.29+00:00 Hello Babavali Sheik Please share the details over the private messages so that we can assist you further.
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