URGENT: Tenant blocked due to inactivity (AADSTS5000225) – Unable to login or create support ticket

Hello,

I am writing to request urgent assistance to reactivate my Microsoft Entra ID (Azure AD) tenant, which has been blocked due to inactivity (Error code: AADSTS5000225).

The Situation:

• My tenant was blocked on January 9, 2026.

According to Microsoft policy, I am currently within the 20-day grace period before the tenant is permanently deleted.

Because the block is at the tenant level, I am completely locked out of the Azure Portal, Entra Admin Center, and Microsoft Support portal. I cannot raise a standard support ticket.

Request: I need a Microsoft moderator or a support engineer to initiate the manual reactivation process for my tenant. This tenant contains critical project data and my primary developer identity.

Error Details (for internal tracking):

Error Code: AADSTS5000225

I am ready to verify my ownership via private message.

Thank you for your immediate help in preventing permanent data loss.

Best regards, Shaokun Lou