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please complete your email verification but its greyed out

Identity validation says in progress, details show please complete you email verification but its greyed out?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,269 questions
asked 2026-05-12T14:56:06.05+00:00
Doug Cripps 0 Reputation points
commented 2026-05-12T14:59:06.8333333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

B2B guest accounts from specific domain blocked with error 530035 — "Invitations blocked due to suspicious activity"

Title: B2B guest accounts from specific domain blocked with error 530035 — "Invitations blocked due to suspicious activity" Description: Guest accounts from one external domain (transferonline.com) cannot sign in to our Azure Static Web Apps…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-30T19:23:18.2966667+00:00
Dylan Levsey 0 Reputation points
commented 2026-05-12T14:16:17.67+00:00
Turja Chowdhury 0 Reputation points
0 answers

Thanks for the solution

Such good support from Microsoft and i want to thanks sir cause my problem was solved as well but if you dont mind can you explain me why this problem was happening basically i want to know the reason that's it .

Windows for home | Windows 11 | Display and graphics
asked 2026-05-12T14:00:26.4666667+00:00
RAM BHAKT 0 Reputation points
0 answers

Wrong GeoLocation assigned to IPs

I have 4 IPs that at least one of them is showing as Denmark. This is problematic as we only allow sign-ins from inside the United States. How do I go about submitting a request to have those changed?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-11T16:25:15.4866667+00:00
Greg Jones 0 Reputation points
commented 2026-05-12T13:28:05.3566667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

How do i reach Azure support? "AADSTS5000225: This tenant has been blocked due to inactivity. "

My entra tenant has been deactivated "AADSTS5000225: This tenant has been blocked due to inactivity.", the phone support is just an AI bot that refuses to help me and just says "navigate to aka.ms/azurecase or aka.ms/prosupport" that…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-12T10:15:42.77+00:00
Simon Klövdahl 0 Reputation points
edited the question 2026-05-12T10:58:30.3466667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Why am i having problem sharing the documents ?

I'm having problems to share the documents. How to fixed it.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-12T08:21:51.6466667+00:00
Ridzuan Sidek 0 Reputation points
commented 2026-05-12T09:05:12.7433333+00:00
Pavle Peković 6,930 Reputation points Volunteer Moderator
0 answers

Issue with True-Up Amount Recalculation and Pending MCAPS Process Change

We have been requested by the seller to change the process from Simplify TU Process to Legacy Process. The DCA team had already input all required information into the DCA Experience Power App since last Thursday and Friday. Initially, the True-Up result…

Microsoft Partner Center | Other
asked 2026-05-12T08:43:18.2633333+00:00
Muhamad Zharif Azhan Abdul Wadud 0 Reputation points Microsoft External Staff
0 answers

Global Admin Locked Out — MFA Enforcement Loop — Need Data Protection Team Escalation

I am the only global administrator on an existing M365 tenant. I am locked out due to an MFA enforcement loop. My password is correct, but Microsoft requires MFA setup to complete sign-in, and MFA setup requires sign-in first. SSPR is not configured. No…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-10T21:38:59.8833333+00:00
Colin Radgman 5 Reputation points
commented 2026-05-12T08:14:13.2333333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
0 answers

Unable to publish hosted agent to Teams & M365 Copilot — identity mismatch error (May 2026, North Central US)

When I click "Publish → Teams & M365 Copilot" in AI Foundry portal for a hosted agent, the publish fails with: Failed to publish agent BotId 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' does not match the application's default instance…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

116 questions
asked 2026-05-04T14:48:59.1566667+00:00
Dibyendu Kankalia 5 Reputation points Microsoft Employee
commented 2026-05-12T05:09:19.0666667+00:00
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator
0 answers

Artifact signing Identity verification not going through

Hello, I added my Verified ID through MyAccount.microsoft.com into Authenticator app. I can see the Verified ID in the app. Then I created an Artifact Signing instance in my Subscription. Gave myself the Artifact Signing Identity Verifier role. Then I…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,269 questions
asked 2026-05-11T20:24:15.7766667+00:00
RJ 0 Reputation points
edited a comment 2026-05-11T22:54:52.28+00:00
RJ 0 Reputation points
0 answers

Incorrect Geolocation causing issues with CA Policies

We have a user who is getting an IP address that has an incorrect geolocation attached to it, triggering Conditional Access policies. IP Address xxxxx is showing Arkansas instead of Seattle, WA. Can this IP please be corrected?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-11T17:05:19.2466667+00:00
John Steen 0 Reputation points
commented 2026-05-11T17:44:28.6433333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

How to regain access to my tenant in Azure.

Hi everyone, I ran into a self-inflicted issue while experimenting with Azure and I’m hoping someone can guide me toward the correct recovery procedure. What I did: I created a free Azure subscription using my personal Outlook email (the subscription…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-11T15:20:17.4733333+00:00
Francesco Toscano 0 Reputation points
commented 2026-05-11T15:52:09.7333333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Outlook/Hotmail 'Error 400' persisting after password reset and troubleshooting across multiple devices

I am locked out of my main (free) Outlook/Hotmail account due to a persistent Error 400, even after a successful security verification and password reset. This appears to be a broader issue as it affects multiple accounts and devices in my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-11T14:48:57.3266667+00:00
MagsG 0 Reputation points
0 answers

You don't have access to this Your sign-in was successful but does not meet the criteria to access this resource.

alvarezraul@microsoft.com You don't have access to this Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, location, or an authentication flow that is restricted…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-11T14:13:51.4733333+00:00
Raul Alvarez 0 Reputation points Microsoft Employee
commented 2026-05-11T14:37:37.1133333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

Project hybrid join to fully cloud

AD in house VM as well Extra connect syc VM Create user in AD - sync - office portal assign license - device shows corrporate intune. users have 0365 echange - onedrive data Want to move user and devices fully cloud one by one without lose data…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-04T04:17:21.54+00:00
Tsunami Technology 0 Reputation points
commented 2026-05-11T09:53:55.8733333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Your customer service sucks.

Will someone PLEASE call me to help me out. Your bot couldn't fix it I have spoken with 3 humans who gave me the royal run-around. I have been cursing your answering machine for probably an hour because she keeps telling me to fix it online. It CAN'T be…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-11T09:18:57.3433333+00:00
Mick Popp 0 Reputation points
edited the question 2026-05-11T09:25:11.9633333+00:00
Ian-T 11,730 Reputation points Microsoft External Staff Moderator
0 answers

Hosted Agent (Foundry) container fails to start (ActivationFailed/Waiting) and all invoke/session calls return 500

We have an Azure AI Foundry hosted agent in East US 2 that never becomes healthy. Agent versions cycle through Waiting / Activating / Unhealthy / ActivationFailed, and direct version-specific invoke returns HTTP 500. We already corrected protocol to…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

116 questions
asked 2026-04-30T21:19:18.3033333+00:00
Rajender Akula 55 Reputation points Microsoft Employee
commented 2026-05-11T07:07:55.79+00:00
santoshkc 15,615 Reputation points Microsoft External Staff Moderator
0 answers

Can't complete the Two Step Verification

When logging in to my account, it asks to verify my identity using my Microsoft Authenticator app, which I no longer have access to. I re-downloaded the app, but on that, too, I need to verify my account, causing a loop where I have no option to actually…

Microsoft Security | Microsoft Authenticator
asked 2026-05-11T03:06:01.9166667+00:00
mia 0 Reputation points
edited the question 2026-05-11T03:13:49.35+00:00
mia 0 Reputation points
0 answers

How do I contact Windows Store Developer Support?

I tried to sign up for an individual developer account at Microsoft today. Everything went well at first, went through the identity verification process, but when I access the Partner Center it appears confused. It thinks I'm an organization (although…

Microsoft Partner Center | Other
asked 2025-10-19T17:32:40.5266667+00:00
David Ball 0 Reputation points
commented 2026-05-11T03:04:15.78+00:00
Ajaykumar Appala 0 Reputation points
0 answers

How to retrieve the administrator account (Microsoft Entra ID)

I have registered a business account in the Partner Center using my personal account and have successfully passed the identity verification. However, I am encountering the following issues and urgently need assistance: Missing permissions: After logging…

Microsoft Partner Center | Other
asked 2026-05-11T02:45:49.4033333+00:00
yy hl 0 Reputation points