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CRITICAL TECHNICAL ROUTING REQUEST - PLEASE TRANSFER TO TRUSTED SIGNING (ARTIFACT SIGNING) CORE ENGINEERING Team.

Hi Support, I am experiencing a documented platform limitation with Azure Trusted Signing (Artifact Signing). I have 5 Certificate Profiles under my Trusted Signing Account ("MyPublisher") that are stuck in a permanent, terminal 'Failed' state.…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,265 questions
asked 2026-06-16T10:35:07.4566667+00:00
Christ Wilhelm 0 Reputation points
0 answers

Severe Technical Bug with LinkedIn ID Verification - Trapped in Automated Loop.

Hi, My LinkedIn account with email id ******@yahoo.in is not trapped into Automated loop possibly high due to high resolution camera of mobile ID verification is getting failed even with clean photo pictures upload from camera I request manual or…

Microsoft Partner Center | Other
asked 2026-06-16T10:32:12.49+00:00
Nilesh Konde 0 Reputation points
0 answers

Admin Account Blocked

We have accidently locked ourselves out of my tenant account using Conditional Access. We have also locked out 6 other users from using their email accounts and accessing their SharePoint. We have been unable to access our emails and SharePoint since…

Community Center | Not monitored
asked 2026-06-09T09:16:45.4233333+00:00
Tofail Rahman 0 Reputation points
edited the question 2026-06-16T10:08:23.15+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

I can't access a directory created for Azure B2C tenants. I'm the administrator.

I can't access a directory created for Azure B2C tenants. It prompts me for MFA, but MFA isn't set up correctly. Even though I've disabled the MFA option for my user in my institution's directory, this change isn't reflected for my user in the B2C…

Community Center | Not monitored
asked 2026-06-04T14:27:20.46+00:00
Cristian Maripangui González 20 Reputation points
edited the question 2026-06-16T10:01:01.0866667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

Recover Global Admin Microsoft account with lost MFA Access lockout

I am locked out of my company's Microsoft 365 admin center and cannot reset the M365. This happened in feburary as well, when i set up additional MFA options. No of the options are available. I have tried calling every day for the past week, and can…

Community Center | Not monitored
asked 2026-06-04T13:01:11.3+00:00
Alex O 0 Reputation points
edited the question 2026-06-16T10:00:09.3766667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

My Azure account was locked and I cannot get any support without login

When I tried to login Azure portal, I got error: Error Code: 500571 Which seems I was locked. All related Q&A not worked for me, because I cannot login to create any support request. This my personal development account, which means I am the…

Community Center | Not monitored
asked 2026-06-03T09:40:57.1+00:00
Guanghui Li 0 Reputation points
edited the question 2026-06-16T09:57:35.1666667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

Global Admin MFA lockout

Hello Microsoft Support, We are currently locked out of our Microsoft 365 tenant because all Global Administrator accounts require multifactor authentication (MFA), but the registered Microsoft Authenticator devices are no longer accessible. Current…

Community Center | Not monitored
asked 2026-05-28T00:23:07.51+00:00
Neil Leynes 0 Reputation points
edited the question 2026-06-16T09:52:39.4566667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

I'm unable to drag and drop (or copy) an attachment from an Outlook email on MacBook directly to another email I'm drafting - it is easily possible in Windows

I'm unable to drag and drop (or copy) an attachment from an Outlook email on MacBook directly to another email I'm drafting - it is easily possible in Windows

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-13T01:32:15.2133333+00:00
Maciej Baryski 20 Reputation points
commented 2026-06-16T09:46:28.3566667+00:00
Maciej Baryski 20 Reputation points
0 answers

Locked out of my Microsoft account

I'm a sole tenant / admin on my Microsoft 365 account and am locked out. @Rukmini Mortha I'm following your advice on the thread about contacting Data Protection. Yesterday, without warning, my Authenticator app stopped generating codes, and I get an…

Community Center | Not monitored
asked 2026-05-19T14:14:19.89+00:00
Rob Kidd 0 Reputation points
edited the question 2026-06-16T09:40:15.4766667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

365 Tenant Admin - Lost Authenticator

Hello, I accidentally removed my tenant admin account from my authenticator, and i have no other global admin, or other MFA method enabled. How can I recover my Microsoft tenant admin account? I enabled MFA for my admin account last month, using the…

Community Center | Not monitored
asked 2026-05-15T11:56:28.61+00:00
Opção Divina 5 Reputation points
edited the question 2026-06-16T09:38:27.91+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

Need a plan to certify college students with AI-900, AZ-900 & DP-900

How many hours of training do the students need? Is one or two days (8-16 hours) sufficient for the classroom course training? some courses are mentioned as 30-40 Hours !!! Do they need exam preparation in addition to classroom training? How many hours…

Community Center | Not monitored
asked 2026-06-16T09:25:08.9466667+00:00
SRINIVAS B 0 Reputation points
edited the question 2026-06-16T09:31:23.0266667+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
0 answers

Having an issue creating public trust Certificate profiles

**Hello there, I am getting errors from the wizard generating public trust certificates profiles, it keeps giving an error without much details, any ideas? Product:** Azure Trusted Signing (Microsoft.CodeSigning) Issue: Creating a Public Trust…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,265 questions
asked 2026-06-09T13:01:23.94+00:00
Sean Geng 5 Reputation points
commented 2026-06-16T09:27:17.7366667+00:00
Jerry 0 Reputation points
0 answers

How to fix qr code scan on athenticator app using huwaei nova y61

Whenever I scan a QR code it says its an error on since it dont run google on the phone. please assist as i need ms authenticator on my work

Microsoft Security | Microsoft Authenticator
asked 2023-05-04T21:13:13.56+00:00
Campos, Venus 0 Reputation points
commented 2026-06-16T07:35:03.1633333+00:00
0 answers

Cannot login to Azure Portal - An Authenticator APP notification approval required, but I only can use passkey in my org

As title above. Let me know if you need more detail or private information.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-16T03:22:14.6533333+00:00
Xiaoning Liu 0 Reputation points Microsoft Employee
commented 2026-06-16T04:28:13.5833333+00:00
Xiaoning Liu 0 Reputation points Microsoft Employee
0 answers

Azure Tenant Blocked AADSTS5000225 - Cannot Login or Submit Support Ticket - Azure for Students

My Azure tenant has been blocked/deauthenticated due to inactivity (AADSTS5000225). I cannot login to submit a support ticket. Error Code: AADSTS5000225 Tenant: Default Directory Tenant ID: <pii removed> Trace ID: <pii removed> Correlation…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-16T03:49:30.3433333+00:00
dafis nadhif 0 Reputation points
edited the question 2026-06-16T04:15:34.03+00:00
dafis nadhif 0 Reputation points
0 answers

Multiple errors trying to delete failed certificate profiles

When selecting Delete on failed certificate profiles, I get an error. Please help

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-16T03:30:15.05+00:00
Aldo 0 Reputation points
commented 2026-06-16T04:02:42.87+00:00
Aldo 0 Reputation points
0 answers

Recent Windows Update forced Bitlocker on when it was off...this bricks any computer set up with a local account

Microsoft forces people to setup microsoft accounts to use a computer, which is a legal form of extortion. I have one where i need it, but, not everyone needs a microsoft account to set up a computer. Some of us like to have local accounts set up. …

Windows for home | Windows 11 | Windows update
asked 2026-06-14T02:04:41.1866667+00:00
Kurt Byrd 0 Reputation points
commented 2026-06-16T01:24:39.23+00:00
MR_MEOW 3,706 Reputation points
0 answers

AD FS Azure MFA — "Exception calling SAS" — Production Outage

Environment: AD FS Farm Behavior Level 4 (Server 2016), Federated to M365/Entra ID Problem All M365 browser sign-ins fail after primary auth with: Exception calling SAS AD FS successfully authenticates the user (password), then fails when invoking the…

Microsoft Security | Active Directory Federation Services
asked 2026-06-15T21:34:08.62+00:00
Neil Aragon 6 Reputation points
0 answers

I need to recover my account which was linked to authenticator on a different phone

I have bought another phone and sold my previous one. Now I can't log into my microsoft account tied to a different email. I have also moved to a different country. When I try to verify, the email code is sent properly, but when I try to verify my phone,…

Microsoft Security | Microsoft Authenticator
asked 2026-06-15T21:02:46.0133333+00:00
Andrii 0 Reputation points
0 answers

Azure Artifact Signing certificate profile creation is failing.

Details: I am unable to create an Azure Artifact Signing certificate profile. Identity validation is Completed, but both Public Trust and Public Trust Test certificate profiles fail shortly after creation. Setup: Service: Azure Artifact Signing Region:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,265 questions
asked 2026-06-15T17:32:09.93+00:00
Markie Langston 5 Reputation points
commented 2026-06-15T17:40:54.6933333+00:00
Markie Langston 5 Reputation points