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Entra joined devices and access to local resources

Hi everyone, we have moved to MS365 and are now operating in a Hybrid environment, we have computers that are "Microsoft Entra hybrid joined." I would like to gain a better understanding of how new devices that are solely joined to Entra ID…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-10T14:24:57.78+00:00
Amir-G 61 Reputation points
answered 2026-09-10T15:31:13.3633333+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
4 answers

Why is Publisher being discontinued?

I am very upset that Publisher will no longer be supported or will be used in Microsoft 365. I have used this program for the majority of my work and it upsets me that I will lose all of my past work and have to adjust all my layouts and projects through…

Microsoft 365 and Office | Publisher | For business
asked 2026-04-27T14:30:46.0666667+00:00
Debbie Hays 10 Reputation points
commented 2026-09-10T15:30:43.28+00:00
Rheteeter 0 Reputation points
1 answer

How do I fix a "unhandledException Event"?

I am working on my Windows 11 Acer Laptop and I keep getting a pop-up window saying I have unhandledException Event"? How do I fix it?

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-10T14:54:31.2166667+00:00
Michael L Bodnar 0 Reputation points
answered 2026-09-10T15:29:59.21+00:00
SD - IA 178.7K Reputation points Independent Advisor
0 answers

OUTLOOK 365 auto closes after around 1 minute whilst classic works fine . No problems with other 365 apps.

Recently bought a new PC running windows 11 pro. Intel® Core™ Ultra 7 255H - with ARC graphics. Cannot use OUTLOOK 365 as auto closes after around 1 minute whilst classic works fine . No problems with other 365 apps. - App has been removed and…

Microsoft 365 and Office | Other
asked 2026-09-10T15:29:57.96+00:00
Nigel Snape 0 Reputation points
1 answer

Problem with 8/28/26 Update

After automatic 8/28/26 update occurred the following problems are happening: If computer is restarted everything resets and I must reinstall everything Unable to sync to OneDrive for Work All files are saved to Temp and I am unable to save…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-10T14:29:50.7666667+00:00
Romney Corder 0 Reputation points
edited an answer 2026-09-10T15:29:27.58+00:00
Kien 980 Reputation points Independent Advisor
1 answer

Locked our of 365

For the last 31 days I have been locked out of Microsoft 365 using my work domain. No one is helping me. The authenticator is not working because I had changed handsets. I need help.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T14:14:03.25+00:00
Lambert 0 Reputation points
edited an answer 2026-09-10T15:28:54.04+00:00
Killian N 3,820 Reputation points Independent Advisor
1 answer

Outlook Android app: auth succeeds but mail won't sync (empty inbox, search returns 0 results)

Device: Samsung Galaxy S26, Android (latest update) App: Microsoft Outlook for Android (latest version from Play Store) Account type: Personal Outlook.com/Hotmail account Issue: Outlook app stopped syncing mail. Troubleshooting so far: Tried account…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-10T15:28:23.71+00:00
Pranav Mehta 0 Reputation points
answered 2026-09-10T15:28:45.7966667+00:00

AI answer

5 answers

COPY/PASTE not working on Excel 2016

Hi, Just informing you there's some bugs disabling copy/paste on Excel STD 2016 since last Office updates from today 09/09/26. It worked fine yesterday on all computers. Hoping some fix coming soon for Excel 2016 users. Have a nice day.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T11:34:18.2266667+00:00
Vincent CAZENAVE 20 Reputation points
edited an answer 2026-09-10T15:28:39.5866667+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
2 answers

CoPilot wiped clean from lastest update

CoPilot and what we were working on were completely wiped out. How do I restore it

Microsoft Copilot | Windows Copilot | App
asked 2026-09-10T11:01:17.3+00:00
Wendy Fleming 0 Reputation points
answered 2026-09-10T15:28:38.1466667+00:00
Wendy Fleming 0 Reputation points
1 answer

Microsoft 365 plan

I've been using this microsoft account since I started college 3 years ago. I have never has an issue with downloading powerpoints and editing on them. But, now I do. It is only letting me view it and is saying [Moderator note: Personally Identifiable…

Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
asked 2026-09-10T14:53:04.55+00:00
Steban, Sieona S 0 Reputation points
commented 2026-09-10T15:27:08.9933333+00:00
Steban, Sieona S 0 Reputation points
1 answer

Sole Global Administrator locked out — Data Protection assistance required

I am the sole Global Administrator of a Microsoft 365 Business tenant. I know my username and password, but Microsoft Authenticator on an unavailable phone is the only verification method. “Sign in another way” provides no usable alternative, and no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-07T11:56:33.87+00:00
kef mali 0 Reputation points
edited an answer 2026-09-10T15:26:52.8866667+00:00
Killian N 3,820 Reputation points Independent Advisor
1 answer

ISto avendo problemi nella modifica dei file

Ho fatto l'accesso a microsoft 365 sul mio pc e ho scaricato il pacchetto Office (nello specifico Excel e Word). Funzionava tutto bene fino a qualche mese fa. Da un paio di mesi però non mi consente più la modifica dei file. Posso quindi solo aprirli e…

Microsoft 365 and Office | Excel | For education | MacOS
asked 2026-09-07T10:24:52.7066667+00:00
LOCAPUTO FRANCESCA MARIA 0 Reputation points
edited an answer 2026-09-10T15:26:32.6366667+00:00
Killian N 3,820 Reputation points Independent Advisor
2 answers

How to link my Outlook email program to Xfinity email?

I need help to link my Microsoft Outlook to receive email from change Comcast email system which is now Xfinity system

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-09T17:59:10.1433333+00:00
Ed Cherneski 0 Reputation points
answered 2026-09-10T15:25:40.0066667+00:00
Hornblower409 14,600 Reputation points
2 answers

InvalidTemplateDeployment policy violation and sys.regionrestriction error when creating an app on Azure for Students

Hi everyone, I am using an Azure for Students subscription and I am running into a region policy issue when trying to create a new app. When I attempt to create the resource, the deployment fails with the following policy violation: { "code":…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,238 questions
asked 2026-09-08T20:26:30.66+00:00
González Cámara Guillermo 0 Reputation points
commented 2026-09-10T15:25:18.9566667+00:00
TP 163.1K Reputation points Volunteer Moderator
2 answers

I have an active school account but i cant use it on any apps of Microsoft office word excel etc.

The only things that work are Outlook and Teams, and the IT service said it's active. I don't know what the problem is.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-01T09:40:33.7566667+00:00
Sarah Yaseen 0 Reputation points
edited an answer 2026-09-10T15:23:19.29+00:00
Killian N 3,820 Reputation points Independent Advisor
2 answers

email - hotmail changed language

Someone hacked my email account and the language has changed to Vietnamese - gone into settings but obviously can't recognise anything - how can I fix the problem?

Microsoft Teams | Microsoft Teams Free | Settings | Privacy
asked 2026-09-10T09:37:01.4666667+00:00
Paul Dunstan 0 Reputation points
commented 2026-09-10T15:22:55.32+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

Sole Global Administrator locked out – MFA Error 399287 – phone support unreachable

I am the sole Global Administrator of our Microsoft 365 / Microsoft Entra tenant and I am completely locked out due to MFA. Password authentication succeeds, but SMS and voice verification fail with Error Code 399287. Microsoft Authenticator was never…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T08:20:25.8533333+00:00
Petra Klak 0 Reputation points
edited an answer 2026-09-10T15:22:49.22+00:00
Killian N 3,820 Reputation points Independent Advisor
2 answers

Azure Portal MFA lockout – personal Microsoft account – 8-digit Authenticator vs 6-digit Azure MFA – cannot cancel paid subscription

My personal Microsoft account works normally and I can sign in to Outlook and Microsoft Account. I cannot access Azure Portal. Azure requires a 6-digit Microsoft Authenticator code, while Microsoft Authenticator for my personal Microsoft account…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-13T15:38:10.1566667+00:00
Radim Pokorny 0 Reputation points
answered 2026-09-10T15:20:48.8633333+00:00
Radim Pokorny 0 Reputation points
2 answers

how to get documents to preview in preview pane after forced Microsoft update that I can not uninstall

After the last Microsoft supposed security update to Windows 11 which can not be uninstalled, I can not preview any of my Word, Pdf., Excel etc files in the preview pane for windows explorer. My jpeg files are about the only ones that sow in the preview…

Windows for home | Windows 11 | Windows update
asked 2026-09-08T15:30:33.9733333+00:00
Pauline Sallee 0 Reputation points
commented 2026-09-10T15:19:56.62+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
0 answers

Skype credit refund

I am an EU customer and I have an unused Skype Credit balance remaining on my account. Since Skype has been retired, I would like to request a refund of the unused balance. Please process the refund to the original payment method, or advise me of the…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-10T15:19:46.59+00:00
Jose Antonio Vega 0 Reputation points