1,868,107 questions

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1 answer One of the answers was accepted by the question author.

my hotmail account was compromised and I cant receive emails now

My Hotmail account was compromised and used to send unauthorized emails. I immediately changed my password. I can sign in and see my old mail, and I can send mail, but I cannot receive any new mail. Incoming test messages don't bounce; they simply never…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T23:59:05.8033333+00:00
diane tomlin 100 Reputation points
accepted 2026-09-16T14:43:09.6566667+00:00
diane tomlin 100 Reputation points
1 answer

Can no longer access business subscription and need to update payment.

We have an active Microsoft 365 Business subscription being charged to our organization's credit card. The subscription was originally set up by an employee using our organizational email address. We no longer have access to the administrative account…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-09-15T16:24:39.9266667+00:00
Jessica Thomas 0 Reputation points
commented 2026-09-16T14:42:14.5933333+00:00
Demi Nguyen 2,085 Reputation points Independent Advisor
1 answer

Email recovery

I need to find out whether a specific email reached my Outlook.com (Hotmail) inbox on September 11, 2025. I need proof that this email wasn't received.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T13:38:44.8866667+00:00
answered 2026-09-16T14:38:14.7+00:00
DYARI BARHAM 37,661 Reputation points Independent Advisor
1 answer

Authenticator Error Involving Signed-In Accounts/Microsoft Entra ID involving login issues on myworkaccount.microsoft.com

I was trying to login to my work account, and received some error messages that lead me to removing my work account from Authenticator App. When I attempted this, the iPhone app I'm using Authenticator App with sent another error message as an iOS…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T16:29:25.56+00:00
Ryan Scully 0 Reputation points
commented 2026-09-16T14:35:47.64+00:00
Demi Nguyen 2,085 Reputation points Independent Advisor
1 answer

paid subscription but unable to use

Hi I paid subscription but i do not see my payment receipt and i can not use the products or anything. i tried to update but nothing is happening, i also haven't received any redeemed code. rgds Kushtrim

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T13:40:19.6433333+00:00
Kushtrim Isufi 0 Reputation points
commented 2026-09-16T14:31:44.11+00:00
Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
2 answers

How can I change or update the “Initials” field in Azure AD?

Hi, I would like to update the Initials field for users in Azure Active Directory (Microsoft Entra ID) so that their correct initials appear in Microsoft Teams and other apps. I do not see an “Initials” field when editing a user in the Microsoft 365…

Microsoft 365 and Office | Other
asked 2025-11-05T11:00:52.77+00:00
Mayur Zinge 0 Reputation points
commented 2026-09-16T14:31:35.8+00:00
Marc Tella Trilla 0 Reputation points
0 answers

Can you give me a contact for the PArtner center to get something reversed please?

I need to reverse out of an author attestation in order to start an M365 attestation for an app.

Microsoft Partner Center | Other
asked 2026-09-16T14:28:10.94+00:00
Orlagh Lynch 0 Reputation points
3 answers

Lost 1st 3 pages of Word document

created a document, saved it and when opened the document, there were 3 blank pages and the 4th had information I created. I have a Mac. I am hoping I can recover my document however, I’ve tried everything I found to recover my document thank you Geri…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-16T13:22:16.9966667+00:00
Geri Franklin 0 Reputation points
answered 2026-09-16T14:27:12.13+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
1 answer

Outlook classic not syncing with Spectrum emailserver

Outlook classic not syncing with spectrum email server. CHanged. spectrum password. Now need to change outlook password

Microsoft 365 and Office | Other
asked 2026-09-16T13:33:26+00:00
John SImmons 0 Reputation points
answered 2026-09-16T14:26:50.74+00:00
SD - IA 179.8K Reputation points Independent Advisor
0 answers

how do I reverse a request for author attestation in the MS partner portal?

I attempting to start a M365 certification process I inadvertently hit renew on the author attestation section. How do I reverse this so that I can go down the certification route? Existing attestation does not expire until 2027

Microsoft Partner Center | Other
asked 2026-09-16T14:25:26.55+00:00
Orlagh Lynch 0 Reputation points
1 answer

Windows Activation Problem

I have windows 11 pro I've had it ever sense it came out and even before with windows 10 pro it's always been activated until this morning now I have a watermark and it tells me my windows is no longer activated what gives?

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T13:47:07.1933333+00:00
Gary Tatum 0 Reputation points
commented 2026-09-16T14:23:46.1233333+00:00
Neil D 34,305 Reputation points Volunteer Moderator
4 answers

Windows 11 - Mouse Fix

I've tried all the suggestions for my missing mouse. Obviously, from the dates on the suggestions, this is an on-going Windows 11 issue. Why don't they fix it? I am about ready to box this laptop up and send it back ..... the mouse is a huge deal! Is…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-01T12:42:44.5333333+00:00
Mary Anne Christopher 5 Reputation points
answered 2026-09-16T14:23:22.5066667+00:00
Nikhil Kumar 0 Reputation points
3 answers

how do i book an exam

I want to book an exam. how do I book it and where do I need to book the Exam?

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,830 questions
asked 2025-07-08T19:14:14.7233333+00:00
Nomani, Afzal 10 Reputation points
edited an answer 2026-09-16T14:20:41.1066667+00:00
Unathi Nondanyana 0 Reputation points
1 answer

In Share Point I am using =IF( OR( and unable to save the formula.

In Share Point I have a 'Review Type' choice column. In Share Point I have a '% of NF errors' calculated column. I want to show percentage only when 'Review Type' is selected as 'QA Audit', 'Escalation', 'TL audit' and I am using formula =IF ( OR…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-09-15T14:03:04.3466667+00:00
Sachin Sadalage 0 Reputation points
commented 2026-09-16T14:14:23.2066667+00:00
Ruby Nguyen 2,390 Reputation points Independent Advisor
0 answers

I was using azure student

I was using azure student and I used it fully but today I was upgrading it and when I added my Visa card and I added card info and entered the otp then showed liek payment declined and like some prepaid msg. But the card is fully working fro all…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,003 questions
asked 2026-09-16T13:41:01.13+00:00
Aaryan Saroha 0 Reputation points
edited the question 2026-09-16T14:10:45.09+00:00
Andreas Baumgarten 132.9K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

When pasting images into Teams, what size do they have to be to not be placed in a larger grey box?

For example, I pasted this cut-down screenshot into a Chat post in MS Teams, and Teams put it inside a grey container. It's not specific to 'Chat'; the same occurs in 'Teams and Channels'. *(For searches in US English: "gray" "gray…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-16T10:10:05.3633333+00:00
Nev Percy 20 Reputation points
accepted 2026-09-16T14:09:48.9933333+00:00
Nev Percy 20 Reputation points
2 answers

Jabra Evolve 2 65

I have problem with the microphone on my headset. I works when I use my telephone but not my computer. I have search for Jabra Evolve 2 65 in INPUT but my computer only find input

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T13:41:40.0533333+00:00
Veronica Ronnebro - DSV 0 Reputation points
commented 2026-09-16T14:09:05.09+00:00
Alex-L 12,580 Reputation points Microsoft External Staff Moderator
1 answer

Ms Teams status not updating to Available , stays put as (Available, Out of Office)

Tried disabling automatic replies in both Outlook and Teams yet status remain same, done reset status in Teams app, tried uninstall Teams and reinstall back.

Microsoft Teams | Microsoft Teams for business | Settings | Online status
asked 2026-03-19T02:47:32.8566667+00:00
Sharwin IT Helpdesk 0 Reputation points
commented 2026-09-16T14:07:10.91+00:00
Lana Churina 0 Reputation points
1 answer

Microsoft Defender for Endpoint POST request returning 405

I'm trying to use the API for Microsoft Defender for Endpoint. In the docs says it supports oData v4 queries  (https://learn.microsoft.com/en-us/defender-endpoint/api/get-all-vulnerabilities), but POST requests to $query doesn't work…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,840 questions
asked 2026-09-02T04:02:38.95+00:00
Vanta Integration 20 Reputation points
edited a comment 2026-09-16T14:03:05.1766667+00:00
Tejaswini Billakurthi 670 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft rewards

Where are the Microsoft rewards. I can only see watch dog giftcard rest all is gone ? Will it return? What is gonna come back and what is not?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,391 questions
asked 2026-08-20T11:27:05.8266667+00:00
Yuva Rajan 0 Reputation points
commented 2026-09-16T14:00:19.2866667+00:00
jesiah puckett 0 Reputation points