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using old office, in the new computer

My 13 years old computer crashed . I got a new second hand computer and want to use my office in the new one. I can not delete the office from the old one since it is crashed and does not even starts. How am I going to use my old office in the new one

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T12:55:08.32+00:00
Aytul Gurtas 0 Reputation points
answered 2026-09-15T19:33:12.2733333+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
2 answers

my account info

I was trying to update my phone number on my account and ended up changing my email because it kept asking for a verification code that was being sent to the number i no longer have access to. What do i do ????

Outlook | Web | Outlook.com | Email
asked 2026-09-15T18:58:42.16+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:32:02.6933333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

how to unsubscribe to MS Xbox for subscription not appearing on my account

I keep getting charged $24.77 for an xbox subscription that does not appear under my user name: ******@hotmail.com How do I unsubscribe to it?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-15T19:31:39.3166667+00:00
Yvonne Kenyon 0 Reputation points
answered 2026-09-15T19:31:55.5333333+00:00

AI answer

1 answer

how can I recover data in deleted onedrive deleted account?

How can I get my files back after my onedrive account got deleted? I renewed but not before all my files were deleted.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T18:53:33.4433333+00:00
Scott Gilles 0 Reputation points
commented 2026-09-15T19:28:35.25+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

Move Office 365 to new macintosh machine

Running iOS Ventura 13. Need to migrate Office 365 to new Mac. Move licenses

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T18:50:16.2166667+00:00
Hugh Roth 0 Reputation points
answered 2026-09-15T19:26:09.24+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

How to register my product key without adding payment account details

I am bring asked to add payment details for a pre-bought product for when this expires in a year. I do not want to create a subscription.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T10:36:40.6533333+00:00
Bridget 0 Reputation points
answered 2026-09-15T19:25:38.8033333+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
3 answers

update phone number

I changed my number but how do i replace it on my account?

Microsoft 365 and Office | Other
asked 2026-09-15T18:47:25.67+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:24:23.5366667+00:00
Lester Bernard Reyes 85,150 Reputation points Independent Advisor
1 answer

Unable to sign in to M365 developer program

Getting a below error while signing up for the developer program. What could be the issue and how to resolve it? Something went wrong Error Code: BadRequest Technical details SID: [Moderator note: Personally Identifiable Information removed] cV:…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-11T21:38:53.57+00:00
Rajendra Topare 0 Reputation points
commented 2026-09-15T19:24:20.9233333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
2 answers

Unable to find product to unistall

I was to unistall a previous Office Professtional 2018 before I would be able to view and activate the Home 2024 I purchased. However, Office Pro 2018 does not show on my installed applications. It only shows on my microsoft account as the best one for…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T18:44:32.0233333+00:00
Barbara Graham 20 Reputation points
answered 2026-09-15T19:17:29.59+00:00
EmilyS726 267.9K Reputation points Independent Advisor
0 answers

Partner Center MAICPP blocked by Trust & Safety 715-123160 — no workspace to open a ticket

Hello Microsoft Support, We are trying to enroll our company in the Microsoft AI Cloud Partner Program (MAICPP) in Partner Center. The goal is Publisher Verification for a multi-tenant Microsoft Entra app registration (SaaS product “KAI”) so customers…

Microsoft Partner Center | Other
asked 2026-09-15T19:10:30.9966667+00:00
Tecnologia Corpora - Grupo Folcrum 0 Reputation points
edited the question 2026-09-15T19:12:21.8033333+00:00
Tecnologia Corpora - Grupo Folcrum 0 Reputation points
1 answer One of the answers was accepted by the question author.

I lost access to authenticator app

I recently changed my phone. On my old device i was logged in authenticator app for my personal and school account. I managed to get acces to personal account but with school account when i select in the sign in options "i don't have access to…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-15T16:52:25.2066667+00:00
Gasper Galic 25 Reputation points
accepted 2026-09-15T19:10:51.63+00:00
Gasper Galic 25 Reputation points
0 answers

Not finding "How to find "Microsoft M365 Copilot Knowledge Based Assessment""

Not able to find "Microsoft M365 Copilot Knowledge Based Assessment" in https://learn.microsoft.com/en-us

Microsoft Copilot | Other
asked 2026-09-14T20:06:56.3233333+00:00
BoopathyDhandapani-9502 0 Reputation points
commented 2026-09-15T19:10:31.36+00:00
Canyu Liu 165 Reputation points Student Ambassador
1 answer

I would like to contact SNDS for additional methods of approving access to an IP

I need an alternate method for approving access to an IP in SNDS. When I make a request for a dedicated IP assigned to us in SNDS, the trusted emails show to send the request authorization is to email addresses we do not have access to. I have contacted…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-07-17T14:21:47.4766667+00:00
Brandon Mackean 0 Reputation points
commented 2026-09-15T19:08:43.3666667+00:00
Fundación Tecnológica Y De Aprendizaje JIN 0 Reputation points
2 answers

Installing new version

To install the Home 2024 I must unistall an old version (2018). Will I loose any documents created with the old version or a subscribe version when I uninstall?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-15T18:27:29.8966667+00:00
Barbara Graham 20 Reputation points
edited an answer 2026-09-15T19:08:12.46+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

Multiple Letter Choices Using Right-Click in Word

Generally, when using right-click editing options, a letter is underlined to be able to click on that one letter to perform that item, but lately in Word, when right-clicking and selecting 'c' there are two options instead of just one, which was 'Copy'…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-14T20:16:57.9733333+00:00
LOUPE, JOYCE 0 Reputation points
commented 2026-09-15T19:02:46.91+00:00
Viorel 127.3K Reputation points
1 answer

Microsoft Advertising Customer Support Portal

How do I find Microsoft Advertising Customer Support Portal?

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

441 questions
asked 2026-01-02T18:51:58.1733333+00:00
Dana Arbach 5 Reputation points
commented 2026-09-15T19:01:34.1433333+00:00
Pr. Michel Clark 0 Reputation points
1 answer

PNG Generated using Microsoft's Office JavaScript API prints incorrectly cells with wrapped text on 2 lines when only one is visible

PNG Generated using Microsoft's Office JavaScript API prints incorrectly cells with wrapped text on 2 lines when only one is visible in Excel online or Excel for Desktop as it prints both lines and broke the design. Seems like rendering limitation in…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-09-15T13:56:56.2266667+00:00
Pavel Otta (CZ) 0 Reputation points
answered 2026-09-15T19:01:29.56+00:00
Zahid Barrera Ramirez 365 Reputation points
1 answer

How to close the copilot tab in OneNote?

I've been an avid user of OneNote since it's creation and upon my brief hiatus from the app it seemed to have gain an AI feature which we all know as Copilot. I honestly do not mind it's existence however constantly having that tab open when I am trying…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-15T15:33:18.3833333+00:00
vVas 0 Reputation points
answered 2026-09-15T19:00:32.11+00:00
Zahid Barrera Ramirez 365 Reputation points
2 answers

unlicenced issues

that microsoft can't find the lincese for this application

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-15T18:24:03.0033333+00:00
Miyoba Hachinyika 0 Reputation points
answered 2026-09-15T18:58:57.8666667+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

Instead of Subscription, I purchased and it does not show up

I am not extending my subscription. I purchased the Home 2024. I redemeded and download. When I open account on WORD, it shows my subscription ending date. I select update license and it opens a 2018 Office version I purchased as my best option. It…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-15T18:19:18.3666667+00:00
Barbara Graham 20 Reputation points
answered 2026-09-15T18:57:39.0766667+00:00
Lester Bernard Reyes 85,150 Reputation points Independent Advisor