12,975 questions
1 answer
How to fix IP config and media disconnected errors
I am connected to my wifi but have no internet. I have tried many fixes uninstalling my wifi adapter, updating drivers, and cmd prompts, but when i do the command prompts i run into “cannot operate while media is disconnected” please help me get out of…
Windows for home | Windows 10 | Internet and connectivity
asked
2026-09-04T20:56:28.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
London Cole
0
Reputation points
commented
2026-09-04T21:31:18.4966667+00:00
EmilyS726
264.5K
Reputation points
Independent Advisor
1 answer
how to end a "restarting" on a HP laptop 17 - cn2063cl
I have had trouble with outlook and decided to restart the laptop as a way to clear the problem (sometimes worked in the past). Unfortunately, the Restart has been going on for more than 3 hours. I've tried to open task master but couldn't. ON/OFF…
Windows for home | Windows 11 | Performance and system failures
32,374 questions
asked
2026-09-04T20:49:18.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 98%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Doug Slattery
0
Reputation points
commented
2026-09-04T21:18:33.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,200
Reputation points
Volunteer Moderator
1 answer
Sign-in verification problem
I want to change my verification email, but no longer have access to the original email address. Sign-in keeps prompting me to enter it so they can send me a verification code, but I can't access that email address anymore. How do resolve the problem,…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
563 questions
asked
2026-09-04T19:10:25.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joe Ferrara
0
Reputation points
answered
2026-09-04T19:10:44.4+00:00
AI answer
1 answer
Fabric artifact share - michaeluy has shared Notebook
Fabric artifact share - michaeluy has shared Notebook I received the following and the phone number does not work: michaeluy shared this Notebook with you Payment: Just so you know, an invoice has been created for your Microsoft 365 membership. The…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,063 questions
asked
2026-09-04T15:22:09.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chris Martin
0
Reputation points
edited the question
2026-09-04T15:47:34.16+00:00
Pavle Peković
6,845
Reputation points
Volunteer Moderator
1 answer
my pin does not work and I cannot reset it
my pin does not work and I cannot reset it. system crashes during the change process
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-09-04T15:36:58.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-09-04T15:37:13.6466667+00:00
AI answer
1 answer
Locked out of Outlook App
I can't get into my Outlook App. I tried to sign in to address the issue, but I can't sign in because the Authenticator App is not giving me a code.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-09-04T14:45:45.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Raul Alfonso
0
Reputation points
answered
2026-09-04T14:46:00.5333333+00:00
AI answer
1 answer
Unable to add device to Microsoft Defender
After many attempts I am unable to add a laptop device to my Microsoft Defender account. I have reset and uninstalled and re-installed the app many times and I am still unable to sign into my account on the laptop device. I enter my passkey and it does…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-09-04T14:13:53.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 56.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dennis Spriggs
0
Reputation points
answered
2026-09-04T14:14:08.41+00:00
AI answer
1 answer
Xbox 360 log in
Hello, I need to log in on my Xbox 360 with this email but I don’t know the password
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,019 questions
asked
2026-09-04T13:35:28.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matteo Sbarzella
0
Reputation points
answered
2026-09-04T13:35:45.9566667+00:00
AI answer
1 answer
Outlook not staying connected to my work email address
I have tried almost everything recommended by google search to make stay connected to work email address. but it still stays connect4ed for couple of minutes then it asks for sign in again. can anyone help please?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,984 questions
asked
2026-09-03T10:47:17.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Katayoun K S Emblin
0
Reputation points
edited a comment
2026-09-04T12:57:04.4766667+00:00
Hornblower409
14,600
Reputation points
1 answer
My account was hacked
My outlook account was hacked all my inbox was taken and deleted I changed password but now all mails I sent are rejected as spam
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,658 questions
asked
2026-09-03T10:05:18.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joan Butfield
0
Reputation points
commented
2026-09-04T12:39:52.51+00:00
Hornblower409
14,600
Reputation points
1 answer
accessing my personal microsoft account on new mobile phone
I have a microsoft 365 family subscription, paid for via my personal email address. I have another couple of " work / school email addresses associated with my account. I recently bought a new telephone - samsung S25 ultra and maintained my old…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-09-04T10:06:59.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dina McLellan
0
Reputation points
answered
2026-09-04T10:07:15.5366667+00:00
AI answer
1 answer
Startup Benefits
I recently Joined Azure in my own business after years of working as a developer. I now have a fully functional Fintech product that I have been demoing on the Free Azure credits for new accounts. I am looking to do a round of funding but also need a…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,639 questions
asked
2026-09-04T08:05:15.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Innocent Bindura
0
Reputation points
answered
2026-09-04T08:05:36.36+00:00
AI answer
1 answer
How do I get deleted emails back after being hacked?
I was hacked yesterday, affecting both my outlook account and discord. My discord account itself if inaccessible as far as I can tell but I could get it back if the emails deleted by said hacker were brought back. I have no idea if they were deleted,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,503 questions
asked
2026-09-04T07:56:44.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Maddox Duncan
0
Reputation points
answered
2026-09-04T07:57:01.5866667+00:00
AI answer
1 answer
Can I recover an older Microsoft Authenticator iCloud backup containing a third-party TOTP account?
I need help determining whether an older Microsoft Authenticator backup can still be recovered on my iPhone. I previously used Microsoft Authenticator on this same iPhone to store a third-party OpenAI/ChatGPT TOTP account. The Authenticator app was later…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-09-04T07:17:21.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kewei
0
Reputation points
answered
2026-09-04T07:17:55.9366667+00:00
AI answer
1 answer
Agent Builder rejects PDF files that were working previously and remain searchable in Copilot Chat
Hello, I am experiencing what appears to be a discrepancy between Microsoft 365 Copilot Chat and Agent Builder. I have multiple PDF documents that were successfully attached to and used by my agents as recently as yesterday. The agents were functioning…
Microsoft Copilot | Other
2,109 questions
asked
2026-09-03T15:16:08.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patrick Hogan
0
Reputation points
commented
2026-09-04T06:02:53.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashlesha Pawar (Tata Consultancy Services Limited)
395
Reputation points Microsoft External Staff
1 answer
Why is everything so complicated?
I just want to use my HP printer without signing up for an additional service. The scanner is not recognized. I have an up-to-date laptop and a new printer. Printing is fine. I just tried to make a scan. Suddenly I am sent through twenty pages of facts…
Windows for home | Windows 11 | Settings
10,043 questions
asked
2026-09-04T02:24:12.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
GUY DRENNAN
0
Reputation points
commented
2026-09-04T03:04:12.4266667+00:00
EmilyS726
264.5K
Reputation points
Independent Advisor
1 answer
nfs share facing a connection issues
We have one mount on nfs having a connectivity issues
Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
1,527 questions
asked
2026-06-30T15:43:08.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shing Fan LEE
20
Reputation points
edited a comment
2026-09-04T02:52:11.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Praveen Bandaru
11,800
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to provision Microsoft 365 E5 Instant Sandbox.
Unable to provision Microsoft 365 E5 Instant Sandbox. I successfully created a billing account and received the "Your account is ready" confirmation. However, when returning to the Developer Program portal, the Billing Account dropdown shows…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
968 questions
asked
2026-09-04T01:05:24.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 67%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Couper Smith
0
Reputation points
answered
2026-09-04T01:05:38.7+00:00
AI answer
1 answer
Bing app thing
How can I verify my account when redeem a gift card without using the Bing app? ( cuz phone verification is currently not available :p) and the QR code immediately takes me to download the app even though I cant download it because my phone is not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,287 questions
asked
2026-09-01T12:47:38.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 95%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHI%3C/text%3E%3C/svg%3E)
Hải Đăng Nguyễn Huỳnh
5
Reputation points
commented
2026-09-03T21:10:04.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TEAGUE TEAGUE
0
Reputation points
1 answer
Can't verify/recover password for Microsoft account.
I have tried contacting customer support yet to no avail. I tried calling their phone number, still nothing. I tried contacting through the website, nothing. My email is still on my phone but emails are not being sent to it at all. It wont let me change…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,041 questions
asked
2026-09-03T20:27:48.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 38%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mika
0
Reputation points
answered
2026-09-03T20:28:05.7+00:00
AI answer