2,190 questions
1 answer
Is Copilot in a death spiral?
It seems to me that Copilot becomes less useful as time rolls on. Back when it was first introduced I was pretty impressed by what it could do, but now I've found that its lack of up-to-date information, political correctness restrictions, and flakey…
Microsoft Copilot | Other
asked
2026-03-18T02:42:39.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 81%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BenevolentDeity
41
Reputation points
answered
2026-03-18T02:43:07.3233333+00:00
AI answer
1 answer
I still need help with request number is <Moderation note: Personal information removed>
This issue is not resolved, and it is critical that it be resolved.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,743 questions
asked
2026-03-17T11:56:37.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Wuhan Dansby
20
Reputation points
edited the question
2026-03-18T02:09:49.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,645
Reputation points Microsoft External Staff
Moderator
1 answer
cant get microphone to pick up in dictation in word
cant get microphone for dictation in word to work. clicks on but does'nt record.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,805 questions
asked
2026-03-18T02:01:34.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Tacke
0
Reputation points
answered
2026-03-18T02:01:42.95+00:00
AI answer
1 answer
transfer apps from old phone to new one
How do I transfer apps from my old phone to the new one?
Windows for home | Other | Apps
6,616 questions
asked
2026-03-17T22:16:23.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Roberta
25
Reputation points
commented
2026-03-18T01:29:35.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,510
Reputation points
Independent Advisor
1 answer
Microsoft Word Test Location
Good evening, I have a voucher to take the Microsoft Office Specialist- Microsoft Word Expert (2019) test. I wanted to take the test in Quantico Cyber Hub located at 1010 Corporate Dr Suite 103 Stafford, VA 22554. I called their office and they said they…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,999 questions
asked
2026-03-18T00:12:10.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Debora Rodriguez
0
Reputation points
edited the question
2026-03-18T00:18:48.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
1,700
Reputation points Microsoft External Staff
Moderator
1 answer
Recover a document
I am trying to recover a document that I saved last year. Now I went back to continue writing it and with this new update it is no where to be found. I have searched trying to recover documents and I cannot find any of the buttons Google is telling me…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
722 questions
asked
2026-03-18T00:01:54.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Grace G
0
Reputation points
answered
2026-03-18T00:02:10.46+00:00
AI answer
1 answer
want to transfer ownership of Microsoft billing from my employer to me
I have Microsoft 365 on my laptop. I want to switch this application to my newer computer since this is windows 10. But apparently when I set Microsoft 365 several years ago and on auto enrollment, the credit card charge was posted to my company credit…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,219 questions
asked
2026-03-17T23:54:09.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Eileen O'Connor
0
Reputation points
answered
2026-03-17T23:54:20.35+00:00
AI answer
1 answer
how to transfer apps from pixel 5a to pixel 9a
How can I easily transfer apps from my pixel 5a to my pixel 9a?
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,169 questions
asked
2026-03-17T23:04:38.3233333+00:00
Roberta
25
Reputation points
answered
2026-03-17T23:04:46.6233333+00:00
AI answer
1 answer
HOW DO I GET A REFUND FOR A DUBBLE CHARGE ON THE SAME DAY.
I WAS CHARGED TWICE FOR MICROSOFT 365 ON 2/27/2026 . FIRST WITHDRAW SHOES THE FOLLOWING 810742 BILLPOAY 02/27 MICROSOFT STORE MSBILL.INFO WA 04221150 60581-5818. THE VSECOND WITHDRAW SHOWS THE FOLLOWING 361569 POS PUR 02/27 08:18 MICROSOFT STORE…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,219 questions
asked
2026-03-17T22:27:00.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Ken Miner
0
Reputation points
answered
2026-03-17T22:27:14.1733333+00:00
AI answer
1 answer
Cannot use Microsoft Authenticator on my new device. No access to old device.
Per title. I cannot login to any services. I have been speaking with Microsoft tech support via chat on two occasions and they can't help me. This is impacting my ability to run my business and is very urgent. I have Authenticator inctalled on my new…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,509 questions
asked
2026-03-17T22:25:57.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Aidan Werry
0
Reputation points
answered
2026-03-17T22:26:08.5466667+00:00
AI answer
1 answer
MSN won'tog me in to community despite authentication
Trying to post comments on MSN. Says I'm not login, join the community. I go through login Microsoft with successful authentication but end up right back at the join the community screen. Used to never be an issue. Nothing changed. Deleted app cache and…
Microsoft Edge | Profile, sync, and sign in | Android
Microsoft Edge | Profile, sync, and sign in | Android
Managing profiles, sync settings, and sign-in options in Edge on Android
118 questions
asked
2026-03-17T22:00:18.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KS62
0
Reputation points
answered
2026-03-17T22:00:41.8966667+00:00
AI answer
1 answer
Issue with Microsoft 365 E5 Licenses
Our Microsoft 365 E5 subscription was originally purchased through a UK CSP partner, which means the tenant was initially created under the UK region. The subscription expired in 2025. Before the expiration date, we signed an Enterprise Agreement (EA)…
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, app publishing, and other partner services.
22 questions
asked
2026-03-17T21:54:30.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aimen H. Sghair
0
Reputation points
edited the question
2026-03-17T22:00:36.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Email contacts did not migrate over to Microsoft 365 Outlook
I am at my wits end! I have upgraded to Microsoft 365 Outlook. None of my contacts have moved over? additionally, even if I tried to add a contact manually it will not save? PLEASE HELP AS i HAVE SPENT COUNTLESS HOURS TRYING TO FIX THESE ISSUES I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,204 questions
asked
2026-03-17T21:56:48.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 20%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Daniel Aiello
0
Reputation points
answered
2026-03-17T21:57:02.5833333+00:00
AI answer
1 answer
subscription
I need to finish my taxes why isn't macro working do I need to upgrade my subscription? What version am I running is that the latest?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,849 questions
asked
2026-03-17T21:31:23.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 92%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Daugherty
0
Reputation points
answered
2026-03-17T21:31:37.2066667+00:00
AI answer
1 answer
Authentication app log is fine but receiving txt
Hi , I need the phone number changed so can receive txt for the Authentication app. I changed it yesterday but says it takes 30 days and I need to use the app asap for work licences from Services NSW. Thanks
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,509 questions
asked
2026-03-17T21:29:41.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 75%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
brad johnston
0
Reputation points
answered
2026-03-17T21:29:52.7633333+00:00
AI answer
1 answer
14 day trail
I am getting charged every month for a 14-day trail! I thought I canceled all subscriptions! Please help
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,102 questions
asked
2026-03-17T21:29:25.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
kevin dumas
5
Reputation points
answered
2026-03-17T21:29:36.47+00:00
AI answer
1 answer
Authenticator app
I lost access to my authenticator app and I Hey, I need my 2fa removed please so I can step up my new one I can't get in to my account because it asking for my authenticator code that on my old phone. Can you removed so can set up on new phone I dont…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,509 questions
asked
2026-03-17T21:27:08.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Neytiri Tribe
0
Reputation points
answered
2026-03-17T21:27:21.9866667+00:00
AI answer
1 answer
Copilot not working
I use my copilot for work and it keeps saying can't reach copilot. I'm not understanding. What does this mean and how can I fix it?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,743 questions
asked
2026-03-01T21:11:10.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
michael lavender
10
Reputation points
commented
2026-03-17T20:34:28.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
TRUSCOTT, BRENNAN
0
Reputation points
1 answer
Windows 365
I want to change my subscription to Windows 365 to a personal one from a family one
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,219 questions
asked
2026-03-17T20:09:15.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shirley Mahlum
0
Reputation points
answered
2026-03-17T20:09:22.5733333+00:00
AI answer
1 answer
how to update payment info
How do change the form of payment to a different account?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,219 questions
asked
2026-03-17T20:00:44.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mark almquist
0
Reputation points
answered
2026-03-17T20:00:54.82+00:00
AI answer