Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
1 answer
Change account ownership to new user
I need to give account ownership to another account in my same microsoft partner organisation, where is this done?
Microsoft Partner Center | Other
asked
2026-09-14T07:31:56.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Isak Martinsson
0
Reputation points
answered
2026-09-15T15:13:20.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mohammad Wasi Haider
165
Reputation points
1 answer
How to disable age verification for Sandbox accounts?
We are a UK-based development team and we have started to receive content restriction popups on our Sandbox accounts when accessing multiplayer content in Microsoft Store and Xbox Series X|S applications due to the age verification rollout. Is there a…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-15T14:42:37.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Neil Robertson
0
Reputation points
answered
2026-09-15T14:42:51.57+00:00
AI answer
0 answers
AU10TIX verification fails at backend processing for Indian passport — Partner Center, all capture steps succeed
I am unable to obtain a Verified ID through AU10TIX for Partner Center legal business profile verification, and I would appreciate a moderator escalating this to the validation team. The flow completes email PIN verification, government ID capture, and…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-15T12:32:31.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sameep Bansal
0
Reputation points
asked
2026-09-15T12:32:31.2066667+00:00
Sameep Bansal
0
Reputation points
1 answer
Our Hardware Program is active, EV certificate is verified, but you get "Account Deactivated" with Correlation ID: 48869192-3d9a-45d8-b254-e2c22874618e
Our Hardware Program is active, EV certificate is verified, but you get "Account Deactivated" with Correlation ID: 48869192-3d9a-45d8-b254-e2c22874618e
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-15T09:28:51.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
admuser
0
Reputation points
answered
2026-09-15T09:29:04.77+00:00
AI answer
1 answer
Partner Center account deactivated - Hardware dashboard restricted (reason=Deactivated), cannot open a support case
Our organization's Partner Center account appears to be deactivated, which blocks the Hardware Developer Program dashboard and even the support case flow. Symptoms: partner.microsoft.com/dashboard/hardware -> redirects to …
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Partner Center hardware enrollment stalled
I've been trying to enroll in the hardware program in the partner center, done all the verification and questionnaire and everything, 10 days later no response from anything and my account just seems stuck, I can't submit a support request in the partner…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 56.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
0 answers
Store Purchase API RecurrenceChange Refund returns 200 but refund is never executed
Windows/Store app publisher (Partner Center, Apps and Games workspace) — Store Purchase API issue. Please route to Store developer / commerce support if this product is not the right one. We use the Microsoft Store Purchase API (B2B) from our server to…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-14T13:19:02.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CompuLab, Markus Gömmel
0
Reputation points
edited the question
2026-09-14T13:20:51.47+00:00
CompuLab, Markus Gömmel
0
Reputation points
0 answers
Personal-account Windows publisher can't associate an Entra tenant, so Store submission API and support are both unreachable
Publisher: Natchland. Products: MC Server Manager (9MZR0G9MV20D) and MC Server Manager Lite (9N16SM8CDV4K), both published and live. My Partner Center account was created with a personal Microsoft account. I want to use the Microsoft Store submission…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Indirect Reseller
I received an email on the 30th June stating I was not meeting the min requirements, then on the 2nd July revived the below, so I ignored the mail as advised, however I've now had one telling me I have 30 days... can someone advise what actions are…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-14T10:32:42.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 63%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sean Callaghan
0
Reputation points
answered
2026-09-14T10:33:00.52+00:00
AI answer
0 answers
Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Support Team, Our company is trying to enroll in the Microsoft AI Cloud Partner Program to obtain a Partner ID for Verified Publisher status. However, our registration was instantly blocked by the automated trust verification…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-14T09:20:51.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Michal Penkala
0
Reputation points
edited the question
2026-09-14T09:53:16.58+00:00
Michal Penkala
0
Reputation points
1 answer
I have an issue with the partner program for the Cloud
It looks like one of my accounts is already that has a personal account But the weird thing is Azure shows my account as a work account So when I try and join the partner program for the Cloud it is saying that it's signing me out but I need a work…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-14T05:56:04.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Raaj Menon
0
Reputation points
commented
2026-09-14T06:09:44.2666667+00:00
Raaj Menon
0
Reputation points
0 answers
Due to laptop issue i am unable to attempt the certification on Sep 12th 2026 at 9:45PM for DP800
Hi, Ca you please help to reschedule the certification for DP800, due to some laptop issue i am unable to attempt the certification. I am not able to find the exam under certifications. Please understand and please help to reschedule. Thanks
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-14T02:50:32.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bommu, Mounika Reddy
5
Reputation points
commented
2026-09-14T02:53:36.7266667+00:00
Bommu, Mounika Reddy
5
Reputation points
0 answers
How to become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.
Hi Team, We are a CSP Partner, we would like to know how can we become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-11T12:32:25.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Richa Sharma
0
Reputation points
edited the question
2026-09-11T22:57:40.4633333+00:00
Gérard Oomens
131.4K
Reputation points
Volunteer Moderator
0 answers
DUNS number required in Xbox partner onboarding form for Moldova - solo developer without DUNS
Hi, I'm a solo indie developer from Moldova. My game is already released on Steam and I'd like to bring it to Xbox through ID@Xbox. In the Xbox partner onboarding form (developer.microsoft.com/games/partner/new), the DUNS Number field is required when…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-11T18:58:08.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 86%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tăbîică Cătălin
0
Reputation points
asked
2026-09-11T18:58:08.9066667+00:00
Tăbîică Cătălin
0
Reputation points
0 answers
Seeking for a Reliable Microsoft Partner
We are currently using Microsoft Dynamics 365 Business Central, but we have encountered a number of issues and unresolved matters with our current Microsoft partner. Unfortunately, they have been unable to resolve our problems. Could you kindly recommend…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-11T07:47:31.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 89%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Casey Fong
0
Reputation points
edited the question
2026-09-11T16:02:53.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,375
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft Store not paying out, cannot contact support.
The AI will not let me enter my problem in the input box when I click the support button in the AI pane that comes up. Can someone help me with this, I will tell the problem below?? My Microsoft Store apps are selling, but I am not getting the payouts…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
Community Management API Standard Tier review at stage 1 for 40 business days, two support cases unanswered
Our Standard Tier request for the Community Management API (Client ID 77dvte3ay429pn) was submitted on 16 July 2026 and has been at "1 of 3 — Access Form Review" ever since. Your partner support guide states a tier upgrade review can take up to…
Microsoft Partner Center API
Microsoft Partner Center API
API access and integration with Microsoft Partner Center for managing partner data
781 questions
asked
2026-09-10T13:16:32.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alessandro Pagani
0
Reputation points
asked
2026-09-10T13:16:32.42+00:00
Alessandro Pagani
0
Reputation points
0 answers
developer account verification was rejected
My Partner Center developer account verification was rejected The Partner Center portal and all escalation emails are failing due to redirect‑URI and access‑denied errors.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-10T11:14:11.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akshay Sathe
0
Reputation points
asked
2026-09-10T11:14:11.93+00:00
Akshay Sathe
0
Reputation points
1 answer
'The store blocked this account' message in visual studio 2022
Visual Studio 2022 says: The store blocked this account. Ensure the account has permission to read reserved app names and that it is linked to a valid Developer subscription. When I try to associate app with the MS Store. But I have access in Partner…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2025-10-21T20:21:37.47+00:00
Dmitriy Borodiy
171
Reputation points
answered
2026-09-10T09:10:32.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 39%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Geoff Draper
5
Reputation points
1 answer
Register hardware account issue
Dear sir, We ran into the following problem during hardware account registration. Could you please help investigate? Thanks! Microsoft runs on trust**. We engage in a rigorous set of evaluation and certification processes; as a result your request was…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-09-10T08:38:23.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 12%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jacky Wang
0
Reputation points
answered
2026-09-10T08:38:37.7933333+00:00
AI answer