Partner Center hardware enrollment stalled

I've been trying to enroll in the hardware program in the partner center, done all the verification and questionnaire and everything, 10 days later no response from anything and my account just seems stuck, I can't submit a support request in the partner center because it requires a workspace, which I can't enroll in, engagement center ticket has sat for nearly a week with nothing, I'm at a complete loss as to how to get things moving and I can't get in touch with a human to assist me.