Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,504 questions
1 answer
account comprimised
hello, my account has been hacked/comprimised i have tried everything i tried going through the proccess of recovering through the microsoft website and found nothing at all i really need help at this because i just lost it an hour ago the email that…
Microsoft Security | Microsoft Authenticator
asked
2026-03-19T00:45:38.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 78%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Y M
0
Reputation points
answered
2026-03-19T00:45:53.9+00:00
AI answer
1 answer
refund for duplicate charges
My annual account on Microsoft billing occurred for February and March on bank statement twice I'm in a eight story building and don't have family or friends using my computer, have had this account for some time. How can the refund be generated with…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,098 questions
asked
2026-03-19T00:16:01.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 15%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brenda Bradley
0
Reputation points
answered
2026-03-19T00:16:29.0766667+00:00
AI answer
1 answer
How to use Microsoft Graph API to update the visibiliy of custom user attribute in a user flow?
I have created a custom user attribute that represents the quantity of virtual currency that the user has. This attribute is not supposed to appear during sign-up, but I'd like to manipulate it programmatically and include it in the ID token. I read…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,084 questions
asked
2026-02-26T00:06:18.7866667+00:00
Lucas Pires Savassa
20
Reputation points
commented
2026-03-18T23:27:09.1633333+00:00
Lucas Pires Savassa
20
Reputation points
1 answer
Clipchamp video quality
When I'm recording my screen with clip champ the video quality is horrible. We can't even read the text. I got a 4k monitor plugged to a macbook pro
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
450 questions
asked
2026-03-17T17:31:42.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tilio Moulin
0
Reputation points
edited the question
2026-03-18T23:22:13.3033333+00:00
Gérard Oomens
132K
Reputation points
Volunteer Moderator
1 answer
My microsoft account got hacked and I couldn't recover it with my back up email
My microsoft account got hacked and I have changed the password to claim it back in early this year. However, I recently noticed that I still receive some log in from other place of the world that I didn't regonize. I changed the password for it but now…
Outlook
Outlook
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
56 questions
asked
2026-03-18T07:54:41.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Fankai Yang
0
Reputation points
commented
2026-03-18T22:56:32.9466667+00:00
Hornblower409
15,715
Reputation points
1 answer
Azure sign up
I have never used azure in my life and i got this message Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,240 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
update doesn't open.
I receive a notification that updates for Office are ready. When I click in the link, nothing happens. Why?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,203 questions
asked
2026-03-18T21:41:33.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 65%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Frankie Fer
0
Reputation points
answered
2026-03-18T21:41:49.3766667+00:00
AI answer
1 answer
one drive keeps saying imnot connected to internet and emails wont populate
one drive keeps saying im not connected to internet and my emails wont populate Moved from Outlook | Windows | New Outlook for Windows | For home
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,104 questions
asked
2026-03-16T03:13:19.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 97%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Deb Reinard
10
Reputation points
commented
2026-03-18T21:25:22.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Richard Mancuso
0
Reputation points
1 answer
I cannot install Microsoft 365 on my PC with Windows 11 Need assistance please.
I cannot install Microsoft 365 on my PC with Windows 11 Need assistance please. I spoke to a Microsoft support person the day before yesterday. He uninstalled on all my old versions of word application as well as all others old versions of Excel and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,203 questions
asked
2026-03-18T21:08:15.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Scott and Linda Smith
0
Reputation points
answered
2026-03-18T21:08:28.71+00:00
AI answer
1 answer
H ow in the world do I open something or at least, NOT lock it a vault?
Greetings: Malware forced me to buy a new pc so I have a new HP Probook PC and it did not come with any word apps or 365. Anyway, I have or had a word program from my old computer and I was writing with one and it came out and I was able to print BUT I…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,180 questions
asked
2026-03-15T18:44:44.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 24%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gina Thomas
0
Reputation points
commented
2026-03-18T20:56:30.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
G Thomas
210
Reputation points
1 answer
Min udgående mail server svigter...
Hej Jeg har en mail konto hos Norlys der hedder .bbsyd.dk Jeg oplever problemer med min udgående mail server, hvor jeg ofte oplever, at jeg ikke kan sende mails fra min konto, der er oprettet i Outlook. Norlys siger, at der er et Microsoft…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,742 questions
asked
2026-03-18T20:52:10.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Egon Jørgensen
0
Reputation points
answered
2026-03-18T20:52:26.72+00:00
AI answer
1 answer
I would like to remove CoPilot Pen Icon from MS Word
Hi, This CoPilot Pen icon keeps popping up while opening any Word file, and it is annoying. I prefer to have a clean workspace. I have the Copilot service turned off, and yet the icon persists. I don't want to see it. Can someone help me to resolve this…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,783 questions
asked
2026-03-18T20:44:22.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jakub Błaszczyk
5
Reputation points
answered
2026-03-18T20:44:41.2633333+00:00
AI answer
1 answer
GSOD after latest Windows Insider Update
Hi...I have the Beta and have crashed 5 times since yesterday, I think the latest update is the cause. I saw another post about this, but not sure if i need to open my own question with this issue. Someone said to attach a zip folder for the Minidump,…
Windows Insider program | Windows Insider preview | Repair and recovery
asked
2026-03-18T20:32:37.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 19%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Martina Mars
0
Reputation points
answered
2026-03-18T20:32:53.24+00:00
AI answer
1 answer
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 32161d45-d999-4364-851e-c8be18ce1e00 Correlation ID: 019d0251-2
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 32161d45-d999-4364-851e-c8be18ce1e00 Correlation ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,240 questions
asked
2026-03-18T19:28:02.09+00:00
Alex Jones
5
Reputation points
commented
2026-03-18T19:50:52.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [<pii removed>]
Getting Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [<PII REMOVED>]
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,240 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Game recovery
I used to play Sea of Thieves way back when it was new and can't seem to find it anywhere in my account. I know that version doesn't exist anymore but I can't install it either and I don't really fancy paying for it again. is there a way to find it…
Windows for home | Windows 11 | Gaming
5,387 questions
asked
2026-03-18T19:44:39.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dark Bobanort
0
Reputation points
answered
2026-03-18T19:44:55.19+00:00
AI answer
1 answer
Retain my MSN email account
Last week, I cancelled my subscription to Office 365 because I retired and no longer need it for work. I would like to retain my email address. Please advise me on how to keep my email account open and operating. I have 12 days until my email account…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,065 questions
asked
2026-03-18T19:42:00.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
JoEllen Walden
0
Reputation points
answered
2026-03-18T19:42:15.16+00:00
AI answer
1 answer
I got a new pc from school, and some files are now missing when i try to view where they were from after logging in to OneDrive
so, I log into OneDrive on my new pc, and when I view my videos, I don't see all my screen recordings and other videos except 1 video in my captures folder, and my empty screen recordings and watch videos folder (the watch videos were copied from the…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
784 questions
asked
2026-01-13T19:41:30.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rehman, Aariz
0
Reputation points
accepted
2026-03-18T19:28:06.24+00:00
Rehman, Aariz
0
Reputation points
1 answer
spam emails
I have lots of spam emails every day , can you block them? as I have been blocking them for most probs abour 6 months and they keep coming back
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,742 questions
asked
2026-03-18T19:10:31.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Garry Cains
0
Reputation points
answered
2026-03-18T19:20:20.99+00:00
Garry Cains
0
Reputation points
1 answer
Outlook for Mac 16.107.1 - Signature is double spaced in email (new and reply)
This issue (or something closely related) was discussed in June 2025 in this thread https://learn.microsoft.com/en-us/answers/questions/4735011/signature-spacing-issues-everything-is-double-spac However, all the solutions provided in the thread do not…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,666 questions
asked
2026-03-18T19:13:52.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emil
0
Reputation points
answered
2026-03-18T19:14:04.08+00:00
AI answer