782 questions with Microsoft 365 and Office | OneDrive | For education | Windows tags

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1 answer

¿Como soluciono el error: error de servidor(/): GetSections returned no conversation history?

No puedo usar Copilot para acceder a mis archivos de office para estudiar. Ayuda!

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-08T15:42:56.4433333+00:00
Lucas Buso 0 Reputation points
answered 2026-09-08T16:00:41.9333333+00:00
Ivory 1,160 Reputation points Independent Advisor
1 answer

Word document has reverted to a previous version

I was working on an assignment for university, and I accidentally closed the wrong Word tab. I opened it back up and it had reverted to a version from several days ago. I have the file saved to my university OneDrive, and auto-save was turned on when I…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-03T11:28:34.83+00:00
Michael Jones 0 Reputation points
commented 2026-09-05T17:57:11.43+00:00
Harsh 0 Reputation points
1 answer

How do I find inaccessible/lost documents from an alumni education account?

BACKGROUND: I am an alumni at my school. My account "fell through the cracks" for years and I maintained access to all student features and apps. I used that account for almost every document need I had for the past 5-6 years. They have since…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-03T18:45:49.28+00:00
S Fansler 0 Reputation points
answered 2026-09-03T19:55:02.3033333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

How to update onedrive

How to update onedrive on my pc's as it does not update automatically

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-01T20:16:56.2533333+00:00
John Halvorsen 0 Reputation points
commented 2026-09-02T22:42:56.6+00:00
Kai-L 19,140 Reputation points Microsoft External Staff Moderator
1 answer

Version History Consuming Too Much Space

Is there a way to control the version history so that older versions of large files don't consume so much space?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-31T23:09:04.9633333+00:00
Turner, Donald 0 Reputation points
commented 2026-09-01T23:37:34.65+00:00
Dora-T 875 Reputation points Independent Advisor
2 answers

One drive not syncing

I cleared all the caches, checked the internet connection, reset Onedrive, deleted Onedrive and then reinstalled it, and nothing works. They refuse to sync Onedrive to my computer.

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-28T15:33:21.82+00:00
Monroe Vada 0 Reputation points
commented 2026-08-29T15:31:16.8766667+00:00
Jayden-P 2,760 Reputation points Independent Advisor
3 answers

2,00,000+ Users are getting affected | Onedrive Embed URLs are not working. Blank sheet is getting displayed.

Hi. When we're trying to embed onedrive excel sheets' url on the website to provide problems in order to practice MS Excel formulas, it's showing no sheet/blank sheet. We've check embedded code, it's perfectly right for all problems. We're doing this all…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T15:16:41.62+00:00
Achalesh Lakhotiya 5 Reputation points
edited a comment 2026-08-27T15:46:19.3533333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

I'm getting an error and can't sync my OneDrive credentials because I want to re-enter them to continue syncing.

I want to sync OneDrive again, but I get an error when I enter my credentials. What should I do?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T01:26:35.25+00:00
Hayes Victoria 0 Reputation points
commented 2026-08-25T06:52:59.2366667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
1 answer

Microsoft One Drive and Outlook access denied

Hi, I can't login to my account because I lost my student status when I was somewhere that I had no access to internet for more than 2 months. Now that I am back I can't log in but I received an email saying I the Onedrive data stays available for a…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T10:37:05.68+00:00
Golnaz Golestani 0 Reputation points
edited the question 2026-08-24T11:22:59.3933333+00:00
Golnaz Golestani 0 Reputation points
1 answer

when i try to enter my card details it says that it's invalid and yet all my entries are valid

when i try to enter my card details it says that it's invalid and yet all my entries are valid

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-08-02T20:34:49.58+00:00
ezron kipkoech 0 Reputation points
commented 2026-08-21T13:31:59.7333333+00:00
WandTech 0 Reputation points
2 answers

OneDrive files were deleted and restored, but the contents are missing

Hello, While using OneDrive, a notification appeared and I accidentally clicked OK without fully reviewing it. Afterward, I discovered that a number of my files had been deleted. I attempted to restore the files using both the Windows Recycle Bin and the…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-19T15:23:07.93+00:00
Rhodes Livia 0 Reputation points
commented 2026-08-20T22:57:29.4933333+00:00
Chris-D 1,260 Reputation points Independent Advisor
2 answers

One Drive space is full, files cannot be deleted, I don't see such a large file on the machine, and I don't see the trash can, how to clear it

One Drive space is full, files cannot be deleted, and I don't see such a large file on my machine I didn't see the trash can, how to remove it

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-17T05:34:22.7433333+00:00
Walker Bethany 0 Reputation points
commented 2026-08-18T15:05:05.2433333+00:00
Hani-Ng 1,225 Reputation points Independent Advisor
2 answers

One Drive files are damaged or deleted, and I have restored them, but the restored files cannot be recovered. What should I do?

Hello. While using OneDrive, I was prompted to unconsciously select 'OK' when a specific guide window was displayed, and then the files were deleted. I tried to recover it from the Recycle Bin and OneDrive web version of my personal computer, but now the…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-16T11:38:04.7266667+00:00
Cooper Sarah 0 Reputation points
commented 2026-08-17T03:17:01.8166667+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

One drive not syncing

I cleared all the caches, checked the internet connection, reset Onedrive, deleted Onedrive and then reinstalled it, and nothing works. They refuse to sync Onedrive to my computer.

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-16T12:09:16.3233333+00:00
Jones Harriet 0 Reputation points
commented 2026-08-17T00:46:11.03+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers

Re-enter credentials error on Windows PC

My personal OneDrive on my laptop is currently synced, but my school account is not connecting and is asking me to 're-enter credentials'. However, when you try to enter it, an error appears and the following information is displayed. Message: The…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-15T07:50:28.94+00:00
Smith Eleanor 0 Reputation points
commented 2026-08-16T11:34:04.25+00:00
Julie Huynh 3,245 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I can't access my OneDrive on my school account

I recently graduated form [Moderator note: Personally Identifiable Information removed] in July. I wasn't aware that I would no longer have onedrive access after classes ended. I did not back up all my school files yet because I thought I would have time…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-14T20:41:08.0766667+00:00
Jessica Cahoon 20 Reputation points
accepted 2026-08-15T16:24:33.95+00:00
Jessica Cahoon 20 Reputation points
3 answers

Account login error, error message: AADSTS500022

I was unable to log in to my edu email account a week ago and lost access to my email and OneDrive. The error message is as follows: Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-14T04:07:24.0666667+00:00
Bq 0 Reputation points
commented 2026-08-15T14:01:34.2733333+00:00
BabybooHN 3,040 Reputation points Independent Advisor
2 answers

Excel is set to save files to OneDrive by default

I'm trying to save an Excel workbook to a local folder on my computer, but the option to save directly to my PC is disabled. I can only save to OneDrive and cannot select a local location. How can I enable saving files to my computer instead?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-13T11:52:37.5533333+00:00
Collins Abby 0 Reputation points
commented 2026-08-13T13:34:40.43+00:00
Bulldog 4,555 Reputation points
1 answer One of the answers was accepted by the question author.

One Drive for Business/Support - University Account Locked - Need Recovery of Cloud files

I am requesting this support for my school outlook account. My school account has been disabled following the end of my one year student access. This is an unfortunate situation because I thought these files had been synced locally on my laptop but they…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-03T16:53:01.7+00:00
Oluwasola Arigbabowo 20 Reputation points
accepted 2026-08-04T05:32:15.4433333+00:00
Oluwasola Arigbabowo 20 Reputation points
1 answer

Error code: 657rx cannot access to office app

Error code: 657rx cannot access to office app. Any advice?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-01T17:06:13.4666667+00:00
Meily Bai 0 Reputation points
edited an answer 2026-08-03T23:32:13.1266667+00:00
Chris-D 1,260 Reputation points Independent Advisor