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My mother can't access her Hotmail account anymore and retrieval attempts failed, please help

My 84 year old mother is using the same Hotmail account for around 20 years and yesterday, she suddenly got locked out of her account. She didn't see any option to sign in with her password again. Instead, she could only sign in with a code that would…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-04T08:06:05.76+00:00
Ally 0 Reputation points
1 answer

Startup Benefits

I recently Joined Azure in my own business after years of working as a developer. I now have a fully functional Fintech product that I have been demoing on the Free Azure credits for new accounts. I am looking to do a round of funding but also need a…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,620 questions
asked 2026-09-04T08:05:15.08+00:00
Innocent Bindura 0 Reputation points
answered 2026-09-04T08:05:36.36+00:00

AI answer

1 answer

How to safely disconnect devices attached to a Windows 11 PC via USB cable?

Hi, back in Windows 7, there was a "Safely Remove Hardware" feature to safely disconnect phones, USB sticks, or external drives attached to a Windows PC via a USB cable. But I don't see a similar feature in Windows 11. So, how can I safely…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-04T05:45:43.9666667+00:00
Hoà Lê 0 Reputation points
commented 2026-09-04T08:05:01.5+00:00
DaveM121 926K Reputation points Independent Advisor
1 answer

WebAuthNPluginPerformUserVerification2: binding between pwszDisplayHint, pbBufferToSign, and returned response

We are evaluating WebAuthNPluginPerformUserVerification2 / WEBAUTHN_PLUGIN_USER_VERIFICATION_REQUEST_2 for a high-assurance human transaction-confirmation workflow. The current Microsoft documentation states that: pwszDisplayHint is the text hint…

Windows development | Windows API - Win32
asked 2026-09-04T04:47:26.65+00:00
Nguyễn Văn Toàn 0 Reputation points
edited an answer 2026-09-04T08:05:01.05+00:00
Tony Thach (WICLOUD CORPORATION) 845 Reputation points Microsoft External Staff Moderator
7 answers

windows spotlight

Hi, Since October 2025 Windows updates, it's no more possible to enable spotlight on lock screen and login screen. This occurs on my 3 PC's. The standard well known tips to repair spotlight are not working anymore. Thanks if somebody has found a…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2025-11-19T14:33:05.54+00:00
J-P. F 15 Reputation points
commented 2026-09-04T08:04:40.4966667+00:00
C. Denninger 5 Reputation points
1 answer

Trouble while creating azure DocumentDB instance using Terraform.

Hi There, what are the general troubleshooting way to debug the following issue : "statusMessage":…

Azure DocumentDB
Azure DocumentDB

A scalable, fully managed NoSQL database for JSON documents with fast queries and automatic indexing

11 questions
asked 2026-08-25T09:16:50.36+00:00
Debashish Behera 5 Reputation points
edited the question 2026-09-04T08:03:47.6266667+00:00
Himaja Y 280 Reputation points Microsoft External Staff Moderator
1 answer

How can I resolve the IPAM cross-domain permission issue ?

I’m encountering an issue while executing Provision-IpamServer. The command fails to deploy the required GPOs in child domains within our multi-domain forest and returns an Access Denied error. Could you please guide me on how to assign cross-domain…

Windows for business | Windows 365 Business
asked 2026-09-04T08:02:26.3433333+00:00
Vincent Keung Koh 20 Reputation points
answered 2026-09-04T08:03:17.92+00:00

AI answer

1 answer

You changed password and i could not even recover it through my phone

Please i am finishing a research paper of my students on win 10 i surprised you stopped and mentioned i forget my pass word i tried many times to recover my pass word i just could not would you get my password i spent two days trying i failed to…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-04T06:52:11.08+00:00
yasser_elsafori 0 Reputation points
answered 2026-09-04T08:02:56.06+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
1 answer

Teams Recording is Failed to Store

I record my meeting in Teams. However after the meeting is end and i already stop the recording, the recording takes time to process. After awhile, i got message that the recording is failed to store. Need help to restore it urgently because it's an…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-04T07:59:12.77+00:00
Marvela 0 Reputation points
commented 2026-09-04T08:01:24.1633333+00:00
Marvela 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to fix this issue?

I tried all idea I had but I am not able to fix this issue. I already tried Powershell, command and Securityhealthsetup.exe

Microsoft Security | Microsoft Defender | Other
asked 2026-09-03T16:51:41.8+00:00
Shyam Bishwokarma 0 Reputation points
accepted 2026-09-04T08:01:07.45+00:00
Shyam Bishwokarma 0 Reputation points
0 answers

Exam voucher

Dear Microsoft team, I would like to ask about the use of existing exam vouchers for AZ-800 and AZ-801. As I understand, the AZ-800 and AZ-801 exams are retiring on 30 September 2026 and will be replaced by the new AZ-802 exam. We currently have vouchers…

Community Center | Not monitored
asked 2026-09-04T07:59:35.59+00:00
MS Partner SK 0 Reputation points
edited the question 2026-09-04T08:00:30.5533333+00:00
TP 163K Reputation points Volunteer Moderator
1 answer

How to fix excel couser is white in outlook also

Excel courser is showing white. I am not able see the courser when i opened the excel and outlook also.

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-04T07:08:07.3933333+00:00
Chunchu Naresh 0 Reputation points
edited an answer 2026-09-04T08:00:01.9733333+00:00
Hani-Ng 965 Reputation points Independent Advisor
0 answers

Unable to login to Outlook emails

My Hotmail mailbox will not load. I can sign into my Microsoft account successfully, but Outlook gets stuck loading and then shows error 500: Microsoft.Exchange.Data.Storage.MailboxIn-TransitException (please see attached screenshot). I have tried…

Outlook | Web | Outlook.com | Email
asked 2026-09-04T07:59:00.25+00:00
PAH 0 Reputation points
5 answers

remove a nickname that has appeared with my email address

A nickname has appeared with my email address which I didn't ask for and must remove.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T05:12:23.86+00:00
John McCormack 0 Reputation points
commented 2026-09-04T07:58:46+00:00
John McCormack 0 Reputation points
0 answers

"Successful Sign-in" followed by "Unusual Activity Detected" log

Hi Microsoft Experts,I recently checked my Microsoft account's Recent Activity and noticed something confusing. At the bottom of the log, there was a "Successful sign-in" from an unfamiliar IP address. Immediately above that entry,the session…

Microsoft Security | Microsoft Authenticator
asked 2026-09-02T11:43:26.5066667+00:00
vu hai dao 20 Reputation points
edited the question 2026-09-04T07:58:35.91+00:00
vu hai dao 20 Reputation points
0 answers

Microsoft Authenticator issue

My Authenticator app isn't working on my work account after i changed phone, and i dont have my old phone in working order. It there a way to fix this?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-04T07:45:15.7333333+00:00
Steffen Solheim 0 Reputation points
edited the question 2026-09-04T07:58:35.81+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
0 answers

I have completed the AZ-900 exam but have not yet received my certification

have completed the AZ-900 exam but have not yet received your certification

Community Center | Not monitored
asked 2026-09-04T07:55:34.75+00:00
Kunduru, Saidi Reddy 0 Reputation points
edited the question 2026-09-04T07:58:30.4033333+00:00
TP 163K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

I'm not receiving any emails on outlook

I have not received any emails since monday 31/08/2026 I have tried Microsoft support and can't speak with a human being just an ai generated response I've tried unistalling microsoft 365 and outlook and reintalled it but it still doesn't work however I…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T11:27:19.48+00:00
Tom mitchell 20 Reputation points
accepted 2026-09-04T07:57:31.9466667+00:00
Tom mitchell 20 Reputation points
0 answers

Separate Purdue.edu Personal Account out from under Purdue.edu

I created my original Microsoft account when I worked at Purdue University. Under my Purdue University overarching master account, there exists a (1) business account and a (2) personal account. The business account is named Purdue.edu. The personal…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-02T16:27:47.0733333+00:00
Mitchell Springer 0 Reputation points
edited the question 2026-09-04T07:57:18.21+00:00
SChalakov 10,861 Reputation points MVP Volunteer Moderator
1 answer

How do I get deleted emails back after being hacked?

I was hacked yesterday, affecting both my outlook account and discord. My discord account itself if inaccessible as far as I can tell but I could get it back if the emails deleted by said hacker were brought back. I have no idea if they were deleted,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T07:56:44.4833333+00:00
Maddox Duncan 0 Reputation points
answered 2026-09-04T07:57:01.5866667+00:00

AI answer