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2 answers One of the answers was accepted by the question author.

How to fix windows 11 download iso disk image not downloading and coming up with a error page

Every time i try to download the windows 11 iso disk image it keeps coming up with an error page saying: Error We encountered a problem processing your request. Please try again later. Reference ID:…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-03T08:45:07.58+00:00
Heavy Warden 19 40 Reputation points
commented 2026-09-13T23:31:45.9433333+00:00
Tawhidur Rahman 0 Reputation points
1 answer

I lost access to my Microsoft 365 account; I am the administrator, and my phone (including the Authenticator app) was stolen.

Soy el único Administrador Global de nuestro tenant Microsoft 365. Mi teléfono fue robado y era el único dispositivo con Microsoft Authenticator. No puedo completar la autenticación multifactor (MFA) y he quedado bloqueado fuera del tenant. Solicito…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T21:29:57.0766667+00:00
Rhandolp Rettis Del Alcázar 0 Reputation points
answered 2026-09-13T23:29:51.87+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers

Issue with Excel Sheet

Dear Team, We upgraded MS office from 2016 to 2021 but after upgrade we are getting below error in excel and i am unable to move and copy sheet. Error "we couldn't copy this sheet" Kindly suggest ASAP.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T13:26:48.6533333+00:00
Taj CMS 0 Reputation points
commented 2026-09-13T23:29:28.1666667+00:00
Ian-T 11,560 Reputation points Microsoft External Staff Moderator
1 answer

"Solicitud denegada, Se envió una solicitud de verificación de identidad a su dispositivo móvil, pero la denegó"

Intento iniciar sesión en mi cuenta de Microsoft y me pide códigos de autenticacion, me manda un código para ingresar en la app de authenticator, sin embargo, cambia al instante y me aparece una pantalla que dice "Solicitud denegada, Se envió una…

Microsoft Security | Microsoft Authenticator
asked 2024-06-28T18:14:38.5266667+00:00
Santiago Muñoz 0 Reputation points
commented 2026-09-13T23:29:17.0766667+00:00
Karol García 0 Reputation points
4 answers

Had 100% Disc for five years even with nothing running, where can I start?

Hello, I apologize for my ignorance around this subject—I am a complete layperson when it comes to computers and tech support and I don't know what information is relevant. I have a Dell Inspiron 3593 (originally Windows 10, recently upgraded to Windows…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T01:10:46.7866667+00:00
Shmeeple Beeple 0 Reputation points
answered 2026-09-13T23:22:20.09+00:00
CrazyKats 19,420 Reputation points Volunteer Moderator
2 answers

Inbound Email Delivery Failure from a Specific Vendor Domain Despite Delisting

mail server is currently failing to receive inbound emails from a specific vendor (vendor1.com), while emails from all other external vendors and clients arrive without issues. The sender domain was previously blacklisted/blocked, but it has since been…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,202 questions
asked 2026-09-11T03:06:48.04+00:00
Ericksanders Lesmana 0 Reputation points
commented 2026-09-13T23:15:58.0333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

My account was hacked and I cannot receive new emails. Starting Sept 10.

My Inbox emails ending on Sept 10 and I would like the problem fixed.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T19:55:42.5666667+00:00
howard travis 0 Reputation points
answered 2026-09-13T23:14:35.83+00:00
paulr0511 48,535 Reputation points Independent Advisor
2 answers

SC exam credentials

I have passed the sc-100 exam but I cannot see the credentials in my profile -- I have also recently passed the sc-500 so the requirements should be valid -- appreciate any feedback on how to request the certificate?

Microsoft Security | Intune | Compliance
asked 2026-09-13T23:00:20.9733333+00:00
Omar Mousa 0 Reputation points
answered 2026-09-13T23:12:49.06+00:00
Omar Mousa 0 Reputation points
1 answer

Windows 11 home compromised and infect

Hãy giúp gia đình chúng tôi. Tôi cóp nhặt mãi mới mua cho con gái tôi cái mái tính có phần mềm Windows 11 home bản chuẩn Tiếng Anh Quốc Tế và một tài khoản Microsoft cá nhân để phục vụ việc học nhờ gói hộ trợ học sinh nên được 50 năm thời hạn là 2076…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-08T15:17:15.7666667+00:00
HanhNguyenThi-1542 0 Reputation points
commented 2026-09-13T23:10:54.3966667+00:00
Ian-T 11,560 Reputation points Microsoft External Staff Moderator
2 answers

Separating OneDrive access when going from 365 Personal to 365 Family on family member devise

Had a 365 Personal subscription on a PC with a separate laptop as a shared device. I could see the same OneDrive from either device from the taskbar of either devise. Switched to 365 Family and changed the shared device (laptop) to being a Family…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-09T01:07:41.26+00:00
Milton Smeltz 0 Reputation points
commented 2026-09-13T23:09:25.5866667+00:00
Ian-T 11,560 Reputation points Microsoft External Staff Moderator
1 answer

I am not an admin on my own account and I am the only one in my microsoft family, how do i fix this?

I have random blocks on my computer, but I have my own adult microsoft account. I still randomly get these blocks saying I need admin approval, but I am the only person connected to this microsoft account. Please help.

Windows for home | Windows 11 | Family and online safety
asked 2026-09-13T22:29:58.6066667+00:00
Gwen Coleman 0 Reputation points
commented 2026-09-13T23:06:53.9166667+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers

Sole Global Administrator Locked Out Due to MFA – Tenant Recovery Required

We are a Microsoft AI Cloud Partner Program organization. I am the only Global Administrator of our Microsoft Entra tenant and I'm locked out because Microsoft Authenticator MFA is not working. There is no other administrator who can reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T20:44:48.3566667+00:00
Matt 0 Reputation points
commented 2026-09-13T23:06:11.28+00:00
Hani-Ng 1,225 Reputation points Independent Advisor
1 answer

Compose button missing in Outlook

Outlook Compose button missing, tried everything ..............

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T21:52:12.4766667+00:00
Greg M 0 Reputation points
answered 2026-09-13T23:04:40.9566667+00:00
Ferdinand Nanalig 32,840 Reputation points Independent Advisor
1 answer

windows activation and update

مشكلة بتحديث ال windows انا عندي اصدارwidows 10 home اشتريت الجهاز كما هو المشكلة انو بيجيني انو غير نشط بجي انولازم اعمل activation و بتجي هاي الجملة لما بفتح على الإعدادات Your device is missing important security and quality fixes. و…

Windows for home | Windows 10 | Windows update
asked 2026-09-09T13:46:08.31+00:00
israa Haimoni 0 Reputation points
commented 2026-09-13T23:01:56.17+00:00
Ian-T 11,560 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 is not computer friendly. We are 84 years old.

Please cancel this subscription and refund the amount paid via Pay Pal today! ******@yahoo.com ******@yahoo.com

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T22:20:41.0133333+00:00
Joseph Swinglish 0 Reputation points
answered 2026-09-13T22:57:45.54+00:00
Gérard Oomens 131.4K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Surface laptop 7 USB-C port capabilities

Which of the two USB-C ports on the left side of my Microsoft Surface laptop 7, or is it both, have the ability to charge an external device?

Surface | Surface Laptop | USB-C
asked 2026-09-11T15:36:49.27+00:00
Tom Festle 20 Reputation points
accepted 2026-09-13T22:53:25.5466667+00:00
Tom Festle 20 Reputation points
0 answers

Azure PAYG signup fails due to locked Developer Account address, causing tenant provisioning failure and Entra MFA deadlock on personal MSA

I am using a personal Microsoft Account (MSA) for Visual Studio Subscriptions (Dev Essentials). The Developer Account profile associated with my Dev Essentials benefits contains an outdated and locked address, and I cannot update it because Partner…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T22:31:31.96+00:00
Bas Barnswell 5 Reputation points
1 answer One of the answers was accepted by the question author.

Trying to activate Windows 11 on a new PC build

Finished putting my new PC build together today, purchased a copy of Windows 11 from Microsoft.com. No product key was given, but I do have an order number. I'm told it should simply activate by signing in to the account I purchased Window 11 on. I have…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-13T20:25:13.6333333+00:00
Marrs - 20 Reputation points
accepted 2026-09-13T22:30:07.24+00:00
Marrs - 20 Reputation points
2 answers

Email Hacked

My emails have been hacked. Are coming through like a ceefax page Please help Thank-you

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T21:55:34.26+00:00
TT 0 Reputation points
answered 2026-09-13T22:29:17.75+00:00
EmilyS726 266.6K Reputation points Independent Advisor
1 answer

Cannot Log In Due to Authenticator only Communicating to Wrong Device

Hello, I am beyond frustrated. I should have been able to talk to someone at Microsoft instead of having to post here. The degree to which they dodge interactions with their own users is obscene. Deep breath. Anyway, I am trying to log into my Outlook…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T22:26:59.5066667+00:00
Gage Grace 0 Reputation points
answered 2026-09-13T22:27:20.7533333+00:00

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