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Microsoft BitLocker recovery key

My PC showed a dark screen after signing in. However after going thru all the necessary ways to get the screen back, I got stuck on Microsoft BitLocker recovery key. I do not remember this unique 48-digit numerical password. How can I know. Many…

Windows for home | Other | Recovery and backup
asked 2026-09-13T08:34:06.7366667+00:00
Nick Fernandes 0 Reputation points
answered 2026-09-13T09:07:09.3333333+00:00
DaveM121 930.3K Reputation points Independent Advisor
3 answers

when I try to open a document there is a message preventing me

Why is there a message when I try to open a document: ' Word has run into an error that is preventing it from working correctly'

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T08:33:11.34+00:00
Brian Lambert 0 Reputation points
answered 2026-09-13T09:05:02.3866667+00:00
DaveM121 930.3K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

LOST MEDIA FOUND

I found that in Search (IN C:\Windows) It that even lost media?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-13T07:51:12.34+00:00
Duy Nguyễn 245 Reputation points
accepted 2026-09-13T09:04:04.1233333+00:00
Duy Nguyễn 245 Reputation points
1 answer

Azure Container Registry dedicated agent pool stuck in Queued state

An Azure Container Registry dedicated Tasks agent pool is stuck in a transitional Queued state and does not recover after repeated scale operations. Environment: Region: Sweden Central VNet-integrated dedicated ACR Tasks agent pool Agent pool tier:…

Azure Container Registry
Azure Container Registry

An Azure service that provides a registry of Docker and Open Container Initiative images.

576 questions
asked 2026-08-15T20:00:30.59+00:00
AKA Technologies AS 0 Reputation points
commented 2026-09-13T09:03:00.15+00:00
Manasa Akula 775 Reputation points Microsoft External Staff Moderator
1 answer

can't access my account

Hello, Please I need help to open a ticket for my case. I changed the phone, and I can't access the admin portal anymore. Here in Saudi Arabia, the support is very bad and the AI they are using to answer the phone is very ugly. Please can someone…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T08:21:09.9266667+00:00
Naif 0 Reputation points
answered 2026-09-13T08:59:40.0733333+00:00
Michelle Nguyen 1,420 Reputation points Independent Advisor
2 answers

Second internal hdd-its capacity decreased for no apparent reason

My laptop has two internal drives an ssd that installed the programs and os and a hdd that i use for saving documents and media files.The hdd had capacity 41 GB at last Sunday 6/9/20206 and now have 35 gb wihtout download any large file.Do you what…

Windows for home | Windows 11 | Settings
asked 2026-09-10T06:14:05.4866667+00:00
Βασίλης Νικολόπουλος 75 Reputation points
commented 2026-09-13T08:59:25.0966667+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
2 answers

Request to Recover My Lost MTA Certificate / Access to Old Certification Record

Hello Microsoft Credentials Support Team, I would like to request assistance in recovering my Microsoft Technology Associate (MTA) certification record/certificate. I previously obtained an MTA certification, but I no longer have access to the email…

Community Center | Not monitored
asked 2026-09-13T03:35:36.46+00:00
AYUNDA LINTANG MEILANI 0 Reputation points
answered 2026-09-13T08:56:47.0866667+00:00
Julian Sharp 43,026 Reputation points
1 answer One of the answers was accepted by the question author.

Trouble detecting input from a Canon PowerShot S5 IS

I have a Canon PowerShot S5 IS camera that I want to connect to my Windows 11 pc in order to upload my photos to it. I tried connecting the camera with a 2.0 mini usb B cable and turning the camera on. I heard the sound of a device being recognized but…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T09:24:07.4566667+00:00
Not my real name obviously 20 Reputation points
edited a comment 2026-09-13T08:56:15.24+00:00
Not my real name obviously 20 Reputation points
1 answer

Uninstall/Reinstall Microsoft 365 Personal

I have Error Code 0xc000007b. How do I Uninstall and Reinstall Office

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T08:21:13.09+00:00
Sean Godfrey 0 Reputation points
answered 2026-09-13T08:53:48.5633333+00:00
DaveM121 930.3K Reputation points Independent Advisor
0 answers

Azure wants 6 digits code but Authenticator generates 8 digits Details

I'm trying to login into my Azure account but it wants a 6-digit code from Microsoft Authenticator but Authenticator generates a 8-digit code. I tried to remove my account from Authenticator, remove and create password, turn on and off 2-factor…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T08:51:06.43+00:00
Alex Cynyca 0 Reputation points
2 answers

My Location

When I ask to find my Location..It gives an address states away where I've never been. I don't know if I'm being hacked or what.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T08:05:29.63+00:00
Barb Giambrone 0 Reputation points
answered 2026-09-13T08:40:00.1633333+00:00
DaveM121 930.3K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to find schedules Microsoft Exam on myprofile

Hi Everyone, I have registered for a Microsoft exam and I have recieved confirmation, but it dies not come up on my Microsoft Learn Profile. Thank you.

Community Center | Not monitored
asked 2025-07-01T16:16:08.54+00:00
Siphesihle Ngobese 25 Reputation points
commented 2026-09-13T08:23:41.82+00:00
JuliaMarvin 22,445 Reputation points Volunteer Moderator
2 answers

Account Hacked

My account has been hacked and the credit card linked to it has started to be charged by Microsoft for some thing. The credit card company are telling me I need to speak with Microsoft but I can’t get through to anyone and I’m waiting on a response via…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T07:22:37.37+00:00
Jonathan Haggarty 0 Reputation points
commented 2026-09-13T08:23:32.7666667+00:00
Diana Mariz 10,905 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My account got hacked

My account got hacked when I tried to complete verification on a discord server, then I entered the single-use code, I thought it was safe until I see that my security info was changed. Then I tried logging in but I am too late, they deleted my account…

Windows for home | Other | Security and privacy
asked 2026-09-12T02:05:40.2466667+00:00
Davy Chiang 20 Reputation points
commented 2026-09-13T08:21:09.8366667+00:00
Davy Chiang 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can I delete the registry key under Software\Microsoft\Registration?

I just deleted some of the subkeys in the folder under Software\Microsoft\Registration because they were for a deleted app that was still showing up in File Explorer under Open With. Can I delete the parent folder, Registration?

Windows for home | Windows 11 | Settings
asked 2026-09-12T19:58:53.2066667+00:00
Giraffe20 210 Reputation points
commented 2026-09-13T08:18:56.3933333+00:00
Giraffe20 210 Reputation points
1 answer

Calendar - Jewish Holidays End in 2026

In MS Outlook calendar, Jewish holidays stop in 2026. Will the calendar be updated to add them going forward?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-03T14:16:50.6466667+00:00
Daniel Pilarski 0 Reputation points
commented 2026-09-13T08:16:31.9433333+00:00
Hornblower409 14,915 Reputation points
2 answers

Current year emails automatically moved to deleted items folder

Yesterday, I opened Outlook to review my emails, but the application was not rendering properly. I closed it and reopened it. After reopening, I noticed that only emails from 2025 were visible in my Inbox, while all current emails from 2026 had…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-10T09:19:57.6+00:00
Rajkumar V 0 Reputation points
commented 2026-09-13T08:15:13.9266667+00:00
Kai-H 26,570 Reputation points Microsoft External Staff Moderator
2 answers

re activation after hardwre change

I recently replaced the motherboard, processor and RAM. This required mbr2gpt to make the SSD compatible with the new hardware. I have lost the activation and can not reactivate it with the product key (taken from the backup in the registry). I have…

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-07T00:03:12.71+00:00
Steven Druckman 0 Reputation points
commented 2026-09-13T08:14:01.8366667+00:00
Kai-H 26,570 Reputation points Microsoft External Staff Moderator
3 answers

Microsoft Rewards and Email change related.

**So i would like to keep things pretty straightforward. I lost access of the email id with which this very account of mine was made. The phone which this one is logged in, is dead and not working anymore. And i have around 31k MS REWARDS points, so is…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,325 questions
asked 2026-09-13T04:47:50.57+00:00
Naman Gladiator007 0 Reputation points
answered 2026-09-13T08:14:00.9933333+00:00
Onyx Is here 4,850 Reputation points Independent Advisor
2 answers

PC search not working

PC search keeps running but does not locate required search item.

Windows for home | Windows 10 | Cortana and search
asked 2026-09-09T20:44:42.23+00:00
Redmond Cody 0 Reputation points
commented 2026-09-13T08:13:01.52+00:00
Kai-H 26,570 Reputation points Microsoft External Staff Moderator