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My authenticator is not receiving any code on my new phone

I recently broke my phone to the point the screen can't detect any touch. As of now I have e new phone and during the set up on all my microsoft school account my authenticator can't receive any code. My 3 gadgets, 1 laptop, 1 ipad, and my new phone…

Microsoft Security | Microsoft Authenticator
asked 2026-09-20T23:45:20.8533333+00:00
fforgerrennzz 5 Reputation points
2 answers

The spell checker is not working

I am trying to edit a document and the spell checker is not working

Microsoft 365 and Office | Word | Other | Other
asked 2026-09-20T23:08:02.0233333+00:00
Elizabeth Machny 0 Reputation points
answered 2026-09-20T23:42:22.6833333+00:00
John Jefferson Doyon 88,720 Reputation points Independent Advisor
2 answers

NEW CAMERA

I AM TRYING TO UPLOAD PICTURES FROM A NEW CAMERA, I HAVE ATTACHED THE USB CABLE, THE CAMERA SHOWS pc CAMERA CONNECTED, BUT I CAN'T OPEN IT ON MY LAPTOP

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-20T22:47:05.07+00:00
Bonnie Allred 0 Reputation points
answered 2026-09-20T23:38:13.0466667+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
1 answer

Cannot access the renewal assessment for my active Microsoft Certified: Azure Database Administrator Associate

I am unable to access the renewal assessment for my active Microsoft Certified: Azure Database Administrator Associate certification (is not retired). Microsoft Learn displays conflicting information: my Credentials page confirms that I hold the…

Community Center | Not monitored
asked 2026-09-20T22:47:04.4233333+00:00
Nikos kantzelis 0 Reputation points
edited a comment 2026-09-20T23:38:12.53+00:00
Nikos kantzelis 0 Reputation points
1 answer

My Feedback

I have received an email that says that are concerned about my problems that are frustrating me. HOW THE HELL AM I SUPPOSED TO REMEMBER AN ANSWER TO SOMETHING I WROTE TO YOU WHEN I HAVE BEEN THROUGH THREE, MAYBE FOUR DAYS, OF OTHER JUNK, WEBSITES,…

Outlook | Web | Outlook.com | Email
asked 2026-09-20T07:31:59.76+00:00
Paul Wesley Bowen 0 Reputation points
answered 2026-09-20T23:35:38.5233333+00:00
Hornblower409 15,925 Reputation points
1 answer

install windows using bootcamp on mac

I want to install windows using boot camp on my mac. How can i get a Windows 10 ISO file? The website won't let me download it because i'm on a mac.

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-20T22:39:55.4866667+00:00
Andrews,Allison Miche 0 Reputation points
answered 2026-09-20T23:34:09.2+00:00
Ivan B 124.5K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to create an agentUser?

My client app is obtaining a token which includes the AgentIdUser.ReadWrite.IdentityParentedBy role. Yet, POST https://graph.microsoft.com/v1.0/users/microsoft.graph.agentUser returns 'Insufficient privileges to complete the operation'. Why? Complete…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-20T20:27:02.86+00:00
Marius Rochon 61 Reputation points
answered 2026-09-20T23:30:22.5066667+00:00
Marius Rochon 61 Reputation points
4 answers

MacOS 13.7.8 cannot update to MacOS14 and it interferes with microsoft word

MacOS 13.7.8 cannot update to MacOS14 and it interferes with microsoft word. I need to get my word working properly again. HELP

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-06-17T22:56:26.1466667+00:00
Theresa Deslauriers 0 Reputation points
edited a comment 2026-09-20T23:30:03.8366667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

Delete old chat text.

I have chat text that I cannot seem to delete as far back as Mar 2025. Any more current chats can be deleted after each meeting

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-09-18T02:23:24.46+00:00
Wayne 0 Reputation points
commented 2026-09-20T23:25:29.9433333+00:00
Jade Ng 15,775 Reputation points Microsoft External Staff Moderator
2 answers

365 threatens to shutdown unless I pay bill that I already paid

I am getting threatening notifications from Microsoft 365 to pay my bill. Now Word is not working. I paid two MSFT bills for about $100 in the last 6 months with my usual recurring card ending in *2209......the funds were automatically taken from my…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-20T19:45:12.2766667+00:00
my Tablet 0 Reputation points
edited the question 2026-09-20T23:21:30.1033333+00:00
MartMcd 2,670 Reputation points Volunteer Moderator
1 answer

Unable to access my Hotmail account

Unable to access my Hotmail account (associated with Facebook) for 72 hours now. Unable to create new password(s) and MS says I have made "too many attempts". I need this email account. Please help. I do have another hotmail account that is…

Microsoft Security
Microsoft Security

A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.

47 questions
asked 2026-09-20T21:27:52.2033333+00:00
QueeneBeane 40 Reputation points
answered 2026-09-20T23:16:31.23+00:00
AlfredoAlbaAmeriCareUAE-1824 80 Reputation points
3 answers One of the answers was accepted by the question author.

Outlook Access Denied

I have not been able to access Outlook since Thursday. Access denied comes up and wants me to sign in, which I do, and the problem does not get resolved. I can't access support through Outlook because it says I'm using a free account, which I'm not. I…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-20T03:44:43.3333333+00:00
Shylea Ulrick 20 Reputation points
accepted 2026-09-20T23:14:03.9033333+00:00
Shylea Ulrick 20 Reputation points
4 answers

Missing "Sleep" in power button choices and in power options

I have spent three hours troubleshooting with Lenovo Tech Support with no success. They said it's a "Windows" issue. I am running Windows 11 Pro, 24H2, OS Build 26100.5074. When I right click on the Start button and click on…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2025-09-03T02:42:33.42+00:00
Linda Wesson 0 Reputation points
commented 2026-09-20T23:09:47.1266667+00:00
Leemo Lee 0 Reputation points
2 answers

Help. Installing Microsoft Home and Student 2013 on another device

How do I install my valid Microsoft Office Home and Student 2013 subscription on another device? It is currently installed on another device. When trying to install on new device, the subscription is showing, the program downloads, but I receive an error…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-19T19:41:53.31+00:00
Matt Jones 0 Reputation points
commented 2026-09-20T23:06:16.3633333+00:00
Ian-T 12,840 Reputation points Microsoft External Staff Moderator
2 answers

Company and Personal Email Association

I registered using company email, and now want to associate with personal email as well with it, so that I can take the exam login with personal one. How to make this association now.

Community Center | Not monitored
asked 2026-09-20T15:50:53.7533333+00:00
Sanjib Karmakar 0 Reputation points
answered 2026-09-20T23:02:05.5633333+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

About Microsoft365 copilot

what's the date and Version descriptor and/or the model of Microsoft 365 copilot

Microsoft Copilot | Other
asked 2026-09-20T22:53:31.5966667+00:00
andrenette hagins 20 Reputation points
edited a comment 2026-09-20T22:59:36.46+00:00
andrenette hagins 20 Reputation points
2 answers

Microsoft Outlook Group Spam

I have a personal Outlook.com account. I did not consent to being added to this group. I left the group, but the group has added my account back. Probably over 20 groups that return after i exit them. I do not want to receive mail from this group and I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-19T05:37:35.5466667+00:00
Motsoaledi Neo Tshoana 0 Reputation points
answered 2026-09-20T22:58:39.93+00:00
Hornblower409 15,925 Reputation points
1 answer

Excel 2.113.5 not saving xslm sheet locally on ipad mini 6 or uploading to sharepoint. Excel 2.113.4 works fine.

Good Morning, when updating to excel 2.113.5 excel xslm spreadsheet on our Ipad mini 6 will not save locally on the ipad with any data. It will show up in “my files” but with zero kb and when you click on it the spreadsheet, it is empty. When we now try…

Microsoft 365 and Office | Excel | For business | iOS
asked 2026-09-20T20:51:39.4233333+00:00
Drew Daniell 0 Reputation points
commented 2026-09-20T22:57:39.5633333+00:00
Aetherin 2,250 Reputation points Independent Advisor
1 answer

tengo un problema para configurar la huella dentro de los ajustes de la laptop

Mi problema comenzó cuando activé el reconocimiento facial en mi computadora. Como no me gustó, decidí desactivarlo, pero desde ese momento el sistema se bloqueó y no me deja configurar ni la huella dactilar ni las demás opciones de seguridad (como se…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-20T20:39:59.52+00:00
DANIEL IDROBO CUBILLOS 0 Reputation points
answered 2026-09-20T22:50:12.7033333+00:00
Hector FC 34,645 Reputation points Independent Advisor
1 answer

Microphone does not work in Zoom

Microphone does not work in Zoom. Problem is related to a Windows 10 Audio file problem that only affects Zoom. Default audio and other option is identical. Microsoft gave me a fix that worked previously, but I failed to write it down and now the AI bot…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-20T21:25:28.5033333+00:00
Beth Moritz 0 Reputation points
answered 2026-09-20T22:38:12.8833333+00:00
John DeV 170.3K Reputation points Independent Advisor