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2 answers

MFA reset for Global Admin in Microsoft 365 tenant (locked out)

how to resolve MS authenticator loop of trying to sign in but requiring code from authenticator to get in to authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-17T10:50:47.82+00:00
Andrew Ferguson 5 Reputation points
commented 2026-09-18T13:50:38.67+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

Mise à jour en erreur Windows Server 2022

Mise à jour en erreur avec le code (code d'erreur : 0x8007000d), DISM effectué, sfc /scannow également.

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-09-18T13:08:40.9633333+00:00
Anonymous
answered 2026-09-18T13:48:40.89+00:00
Domic Vo 34,080 Reputation points Independent Advisor
2 answers

Double Charge

I have already paid for a year's subscription for Microsoft 365 Personal as from 11 August 2026. Today (18 September 2026), I have requested an upgrade to the Microsoft 365 Family. I appear to have been charged twice on both dates when I only requested…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-18T13:10:52.1+00:00
Clare Clark 0 Reputation points
answered 2026-09-18T13:47:29.8433333+00:00
DaveM121 934.5K Reputation points Independent Advisor
2 answers

HELP I HAVE & VIRUSES

Please how do I delete 7 viruses from my Lenovo laptop [moved from Microsoft 365 and Office | Access | Other | Other]

Windows for home | Other | Security and privacy
asked 2026-09-17T03:27:50.3733333+00:00
Wayde Burkes 0 Reputation points
commented 2026-09-18T13:43:35.3866667+00:00
Vikki-T 10,970 Reputation points Microsoft External Staff Moderator
0 answers

Outlook Calendar on android showing 'multiple locations' and prompting me to select

My mobile Outlook calendar on android has started prompting me to select a work location by showing 'multiple locations' for each working day. It's really annoying. I've followed guidance to uncheck the sharing of my calendar with others via Outlook on…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-18T13:21:46.1266667+00:00
Aidan 0 Reputation points
edited the question 2026-09-18T13:43:11.33+00:00
Aidan 0 Reputation points
2 answers One of the answers was accepted by the question author.

Accessing and synchronising emails across severeal PCs

Dear Sir, Can you offer any advice on possible methods for accessing, sharing and synchronising emails across several PCs? At present all emails are POP3 and can be accessed across machines (desktop, laptop and iPad) but the mailboxes aren't…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-12T08:23:45.57+00:00
Christopher Naylor 25 Reputation points
accepted 2026-09-18T13:41:54.7833333+00:00
Christopher Naylor 25 Reputation points
2 answers

My icloud photos are being converted to a pdf zip folder

My icloud photos are being converted to a pdf zip folder that i cannot open once downloaded. How can i transfer a group of photos from icloud to an external zip drive? When i select one photo, it saves as a photo that I can open, but when I select…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-18T13:05:43.7+00:00
Kimberly Gorzycki 0 Reputation points
answered 2026-09-18T13:41:42.7833333+00:00
DaveM121 934.5K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Switching a microsoft 365 subscription from Dell to microsoft

How do I go about doing this. Do i have to cancel the Dell and then start with microsoft or can it be transferred?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T12:59:43.8866667+00:00
anne 40 Reputation points
accepted 2026-09-18T13:39:08.3733333+00:00
anne 40 Reputation points
0 answers

Classic Outlook cannot compose new email

I am using Microsoft® Outlook® 2016 MSO (Version 2608 Build 16.0.20326.20072) 64-bit. I have tried all the suggestions that the community has given to no avail. Created new profile. Started in safe mode. repaired it locally and online. Checked to make…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-17T19:27:49.1833333+00:00
Hedonikos 0 Reputation points
commented 2026-09-18T13:37:44.17+00:00
Hedonikos 0 Reputation points
2 answers

Monitors not turning on

I have two monitors connected to my laptop but neither turn on automatically when I power up the laptop and they do not retain windows that were open when my laptop goes to sleep.

Windows for home | Windows 11 | Display and graphics
asked 2026-09-18T13:03:05.8433333+00:00
Traci DeOchoa 0 Reputation points
answered 2026-09-18T13:36:32.17+00:00
TaoLi 113.4K Reputation points Independent Advisor
0 answers

Artifact Signing — corriger le nom commercial dans une demande de validation d’identité

Bonjour, J’ai créé un compte Azure Artifact Signing en North Europe et une demande de validation d’identité d’organisation de type Public. Cette demande est actuellement au statut « Action requise ». J’ai introduit la demande sous un nom commercial, pas…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,311 questions
asked 2026-09-18T13:25:17.4066667+00:00
Didier Hocedez 0 Reputation points
edited the question 2026-09-18T13:29:44.7933333+00:00
Didier Hocedez 0 Reputation points
1 answer

Outlook.com Error 500 StartupData ServerError — mailbox won't load

I can sign into my Microsoft account, but my Hotmail mailbox will not open. Outlook.com gives Error 500, esrc: StartupData, et: ServerError, BootResult: fail. I also can't add the account back to my iPhone. Please investigate my Outlook.com mailbox.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-18T12:47:48.41+00:00
Jordan Funston 0 Reputation points
answered 2026-09-18T13:26:46.2166667+00:00
EmilyS726 269K Reputation points Independent Advisor
3 answers

Password Reset for a Tab Note in OneNote - Password Protected section

Hello, I have forgotten my password for a Tab "Quick Notes" in Microsoft Notes and require assistance to reset this or remove the password.

Microsoft 365 and Office | OneNote | For business | Windows
asked 2025-10-31T02:11:11.04+00:00
Kym-Maree 0 Reputation points
edited an answer 2026-09-18T13:26:42.2333333+00:00
Chris Airey 0 Reputation points
5 answers

SCIM User Provisioning with Salesforce (via External Client App)

I understand that the original Entra Enterprise App for Salesforce Provisioning no longer works due to the change from "Connected App" to "External Client App" (OAuth Client Credentials) on the Salesforce side. Is there an updated…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-23T21:21:04.3633333+00:00
Dinu Dinuw 35 Reputation points
commented 2026-09-18T13:16:02.77+00:00
Jimmy Ray 0 Reputation points
1 answer

I've paid for my realm and cannot use it.,..

A few weeks into a newly bought realm i received and email about my payment not working for said realm. Despite this all my friends were able to log into it without any issues. I updated my payment and still get a "something went wrong try again…

Windows for home | Other | Gaming
asked 2026-09-17T01:21:25.69+00:00
Christopher Reichert 0 Reputation points
commented 2026-09-18T13:14:03.2433333+00:00
Vikki-T 10,970 Reputation points Microsoft External Staff Moderator
1 answer

I am payomg 8.99 monthly for a subscription I dont use

I am payomg 8.99 monthly for a subscription I dont use.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T12:35:56.6433333+00:00
leah bucko 0 Reputation points
answered 2026-09-18T13:12:53.5533333+00:00
DaveM121 934.5K Reputation points Independent Advisor
2 answers

Updates to reserved partition issue

I get the 'We couldn't update the system reserved partition' message and Windows update stalls

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-18T12:28:17.06+00:00
Stephen Connelly 0 Reputation points
answered 2026-09-18T13:09:07.1066667+00:00
DaveM121 934.5K Reputation points Independent Advisor
2 answers

Copilot different response on every run and sometimes passing, sometimes failing same prompt

I have created an agent at my work’s copilot. It is to follow all calculations logic instructions I have provided in agent and knowledge section. Then read the excel and pdf I attach for values (on different clients based on file names). And create a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-14T01:54:35.5566667+00:00
Sarita Shukla 0 Reputation points
commented 2026-09-18T13:01:20.01+00:00
Prasad-MSFT 10,546 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Sensitivity Issues with Logic M185 Wireless Mouse Post Windows 11 Update KB5062553

Ever since the update on July 9, 2025 (KB5062553), the sensitivity of my wireless mouse has become almost unmanageable. When I attempt to select dropdown boxes, websites, or even just highlight selections, the mouse seems not to be able to make a…

Windows for home | Windows 11 | Windows update
asked 2025-08-15T12:49:52.72+00:00
JC Smith 25 Reputation points
edited a comment 2026-09-18T12:59:57.24+00:00
AzureUser 0 Reputation points
2 answers

Why were Microsoft Rewards reduced so drastically?

I used to enjoy the Turbo quiz, polls and other methods to get points. These have been cut in half and some of them eliminated entirely. If y'all wanted me to reduce my engagement you could have just asked....

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,417 questions
asked 2026-03-13T14:22:04.5533333+00:00
Macklyn 5 Reputation points
commented 2026-09-18T12:59:44.65+00:00
NiceNick15 0 Reputation points