32,495 questions
1 answer
Video/scroll studder every 30 seconds Sound is OK
Hello - I'm experiencing a video and scrolling studder every 30 seconds or so. Only video, sound is not affected. I've installed the latest Intel driver. What I've seen in task manager is the System Process pop to the top of the list immediately after.…
Windows for home | Windows 11 | Performance and system failures
asked
2026-08-30T12:12:06.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry Duffy
0
Reputation points
commented
2026-09-18T09:07:58.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
1 answer
Inside organization and only contacts for away messages not working
Both boxes are checked and have a message in both. I do a test and receive two emails, but one is blank and the other has a message. But even if I just check one box I receive two emails and one is still blank. Confused!!! Thank you, Dave
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,428 questions
asked
2026-09-17T05:32:08.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kelsberg David Earl
0
Reputation points
commented
2026-09-18T09:06:52.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
845
Reputation points
Independent Advisor
2 answers
problem with camera
i am having issues with my camera. It is not working. Please explain how I unblock my camera
Windows for home | Windows 11 | Devices and drivers
24,457 questions
asked
2026-09-14T15:57:34.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 78%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Susan Safran
0
Reputation points
commented
2026-09-18T09:03:20.2466667+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
1 answer
HOW TO INSTALL MY AUDIO DEVICE
MY LAPTOP IS ON MUTE I CANT LISTEN TO ANY SOUND CAUSE IT SAYS MY AUDIO IN NOT INSTALLED I CANT INCREASE NOR DECREASE MY VOLUME
Windows for home | Windows 11 | Performance and system failures
32,495 questions
asked
2026-09-14T20:07:23.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Anolibo Yawa
0
Reputation points
commented
2026-09-18T09:02:58.1666667+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
1 answer
Can a recent payment be deducted from an upgraded subcription
I have recently paid £84.99 for my annual Microsoft 365 Personal subscription. I would like to upgrade to Microsoft 365. Can the £84.99 I have already paid be deducted from the cost of the upgraded subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,083 questions
asked
2026-09-18T08:26:47.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Antonella Chew
0
Reputation points
answered
2026-09-18T09:02:23.11+00:00
DaveM121
933.9K
Reputation points
Independent Advisor
1 answer
URGENT — AADSTS5000224 / ENTIRE TENANT DEAUTHENTICATED — GLOBAL ADMIN LOCKED OUT
AADSTS5000224 — The tenant you are trying to access has been deauthenticated and is no longer available. The affected tenant's Global Administrator cannot access the Microsoft 365 Admin Center, so a support request cannot be opened from the affected…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,218 questions
asked
2026-09-18T02:17:04.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Todd Brady - The Kyda Group Inc
0
Reputation points
edited an answer
2026-09-18T09:01:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
1,810
Reputation points
Independent Advisor
2 answers
Headphone Microphone Static When Talking
Yes, first off, I work from home, and I thought I had settled this microphone issue last week with a technician. I am still getting the same issue. I can hear the sound in the microphone just fine, but when I speak into it, other people tell me it's…
Windows for home | Windows 11 | Devices and drivers
24,457 questions
asked
2026-09-16T20:14:00.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Diana Gordon
0
Reputation points
commented
2026-09-18T09:01:22.7933333+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
2 answers
How do I reset my UAC administrator password
When I attempt to download Norton 365 to my computer I cannot get past the UAC admin username and password screen. My password is not being accepted.
Windows for business | Windows 365 Business
2,792 questions
asked
2025-11-08T18:10:00.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patrick Morrow
0
Reputation points
commented
2026-09-18T09:01:07.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 26%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Ethan Thomas
0
Reputation points
2 answers
how to fix below error code 500
how to fix below problem error code 500 500 Something went wrong. An unexpected error occurred, and your request couldn't be handled. Refresh the page Fewer details <Mod remove IP Address> clientIPAddress xxx.xxx.xx.xxx X-ClientId:…
Windows for business | Windows Client for IT Pros | Devices and deployment | System management components
Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,248 questions
asked
2023-06-25T07:30:07.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Elamir mourad
15
Reputation points
commented
2026-09-18T09:00:55.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rachel Clark
0
Reputation points
2 answers
Windows wont activate says it cant communicate with activation servers
I cant activate because it can't communicate with activation server, but computer is on network as i have just posted this
Windows for home | Windows 11 | Licensing and activation
5,326 questions
asked
2026-09-14T15:28:28.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Gahagan
0
Reputation points
commented
2026-09-18T09:00:20.4266667+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot placed on Cooldown
Copilot was put on cooldown is still active after 2 days. how long will the cooldown last?
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
132 questions
asked
2026-09-14T22:24:55.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 98%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael McClain
0
Reputation points
commented
2026-09-18T09:00:00.1233333+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
3 answers
JBL won't connect
JBL headphones used to work. Blue light comes on. I uninstalled and now cannot reinstall. Computer doesn't recognize them.
Windows for home | Windows 11 | Devices and drivers
24,457 questions
asked
2026-09-09T21:21:01.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Delores Ekberg
0
Reputation points
commented
2026-09-18T08:58:54.8166667+00:00
Clary-N
16,205
Reputation points Microsoft External Staff
Moderator
2 answers
How does one add an IPP printer to an msix app manifest file?
Our application serves an ipp printer at a url when installed. I want to add an IPP printer that points to that URL. We bundle the application using an msix installer. Is there documentation and examples on how this can be done when application…
Developer technologies | Universal Windows Platform (UWP)
Developer technologies | Universal Windows Platform (UWP)
A Microsoft platform for building and publishing apps for Windows devices.
3,102 questions
asked
2026-09-10T21:25:52.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 69%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
Zoharat Motiwala
0
Reputation points
commented
2026-09-18T08:54:40.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gatlin Le (WICLOUD CORPORATION)
560
Reputation points Microsoft External Staff
Moderator
1 answer
Sign in loop
Microsoft Authenticator asks me to sign in in order to use it, but to sign in, I need a code that is provided by the app itself. I’m stuck in a loop. How can I fix this? Is there any other way to sign in using two-factor authentication that doesn’t…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,496 questions
asked
2026-09-18T08:53:54.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 13%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gisela Colell Salarich
0
Reputation points
answered
2026-09-18T08:54:13.31+00:00
AI answer
2 answers
Microsoft AI901 practice exam
I am wanting to complete my Microsoft AI-901 certification. After successfully completing the preparation materials I tried to take the practice assessment. When clicking on the link I got the following. Do you know when and where the AI901 practice test…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,978 questions
asked
2026-07-09T16:48:27.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gundlach
5
Reputation points
commented
2026-09-18T08:52:01.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bhushan Sinkar
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Lost access to stolen microsoft account
My microsoft account got hacked and stolen. They reset my password and changed my recovery email so I can no longer get into the account. I did not have 2fa on so it doesnt seem like I can do anything about it through the account recovery options. At…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,811 questions
asked
2025-11-10T03:38:38.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 32%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
George Jubenvill
20
Reputation points
commented
2026-09-18T08:50:06.05+00:00
Hornblower409
15,610
Reputation points
2 answers
account hacked -not getting new email after password reset
I believe my email was hacked. An email was sent to all of my contact. I was able to reset the password and I can sign in now but I am not getting any new emails. I can send an email though. How do I get the account unblocked so that I get new emails?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,735 questions
asked
2026-02-21T20:44:12.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
BONNIE WAGNER
0
Reputation points
commented
2026-09-18T08:47:51.92+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
4 answers
Windows 11 is lagging: I tried all the fixes and nothing worked
Hello: During the week of August 31, my Windows 11 started lagging. It took a long time to open folders, and when right clicking on files it took a very long time for the pull down menus to come up. Everything lagged so badly that I could not efficiently…
Windows for home | Windows 11 | Performance and system failures
32,495 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
2 answers
Microsoft for Startups $200 Azure credits show “Already redeemed” but no Azure subscription exists
Hello Microsoft for Startups Support Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup homepage shows that I can unlock $200 in Azure credits. When I click “Sign up” to activate the benefit, I receive the…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,705 questions
asked
2026-09-17T11:12:29.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Robert Marko
0
Reputation points
answered
2026-09-18T08:45:10.5266667+00:00
Robert Marko
0
Reputation points
2 answers
How to end the microsoft endless loop
I only have a Microsoft account in order to use my local office installation. For that I always have the authenticator app so I do not recall how I arranged a e-mail adress login. Due to my current work account, my home computer got mixed up, and hte…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,541 questions
asked
2026-09-17T07:46:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Evers, Jeroen
0
Reputation points
answered
2026-09-18T08:29:34.9333333+00:00
Evers, Jeroen
0
Reputation points