39,754 questions
3 answers
Can't get my printer to recognize my password
Hello all! I am trying to setup scan to pc and my printer says that it is an invalid username or password every time and ive checked 10 times to discover that the password is typed in correctly and user name the same. Any suggestions?
Windows for home | Windows 10 | Devices and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 19%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
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2 answers
Microsoft learning page have two account
Microsoft learning page have two account personal and corporate i have certificate in my personal id and training and plan in corporate id, how to keep one account, help me
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-17T11:05:51.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Natarajan1, Saravanan
0
Reputation points
answered
2026-09-17T14:58:30.9833333+00:00
Julian Sharp
43,441
Reputation points
1 answer
Gift cards restocking
How long do they normally take to restock gift cards, like league of legends
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,383 questions
asked
2026-09-17T14:23:20.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Surjo Banik
0
Reputation points
answered
2026-09-17T14:56:45.26+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
Course completion certificate not appearing in profile achievements
Hello, I have recently completed the course titled "MS-4017-A: Manage and extend Microsoft 365 Copilot" on Microsoft Learn, but I am unable to locate or download the course completion certificate. The course shows as 100% completed, but no…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-17T11:24:21.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 48%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Plaifa Atthapaibul
20
Reputation points
answered
2026-09-17T14:56:37.2633333+00:00
Julian Sharp
43,441
Reputation points
3 answers
i want to reschedule my exam
i want to reschedule my exam date because i wont be ready on the date i had originalyy scheduled because of a health emergency which will eat into my preparation time
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-17T12:33:34.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Takayedzwa Chinyemba
0
Reputation points
answered
2026-09-17T14:52:21.0966667+00:00
Julian Sharp
43,441
Reputation points
1 answer
Unable to reschedule AI-900 exam – Claim deadline passed (Aug 18), but completion window is Oct 18
Hello Microsoft Support Team, I need assistance rescheduling my upcoming certification exam. Exam: AI-900: Microsoft Azure AI Fundamentals - English (ENU) Voucher Source: AI Skills Fest Voucher Terms: Booking deadline was August 18; Exam completion…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-17T12:43:24.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lauren j
0
Reputation points
answered
2026-09-17T14:50:28.8233333+00:00
Julian Sharp
43,441
Reputation points
4 answers
Outlook keeps hijacking default Mail app - even though it's not installed!
Our Business has been forced to move to Office 365, so we have started deploying 365 to various departments in our building. We use Thunderbird for email, and thus have no need for Microsoft Outlook. I have run our 365 install through Office Deployment…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,095 questions
asked
2026-09-14T14:53:20.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Scott Conrad
0
Reputation points
edited a comment
2026-09-17T14:50:17.36+00:00
Hornblower409
15,510
Reputation points
2 answers
Guidance Required for BYOIP Cutover Strategy - Prefer On-Prem Advertisement Before Migration and Azure Advertisement
Description We are planning a migration of an internet-facing application from our on-premises data center to Azure using Azure Custom IP Prefix (BYOIP). Our objective is to retain the same public IP range throughout the migration while minimizing or…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
982 questions
asked
2026-09-17T12:30:41.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hemakumar S
0
Reputation points
answered
2026-09-17T14:49:12.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
108.9K
Reputation points MVP
Volunteer Moderator
1 answer
How to get my AZ 900 certificate appear in my azure learn profiel
**Exam:****AZ-900 - Microsoft Azure Fundamentals - English (ENU)****Exam:****AZ-900 - Microsoft Azure Fundamentals - English (ENU)**Candidate:Thambo Wandile NondabulaCandidate ID:MS1101430542Registration ID:542926763Date:Wednesday, August 19,…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-16T08:45:42.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 99%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWN%3C/text%3E%3C/svg%3E)
Wandile Nondabula
0
Reputation points
commented
2026-09-17T14:49:02.5933333+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
3 answers
How to fix errors from Microsoft pptx. docx. and others that pop up on my Mac screen?
My Macbook keep stating things like "Sorry, PowerPoint can't read /Users//Library/Mobile Documents/com~apple~CloudDocs/Chapter 11 Dietary Supplements.pptx." or "The Finder can’t complete the operation because some data in “Screenshot…
Microsoft 365 and Office | PowerPoint | Other | MacOS
Microsoft 365 and Office | PowerPoint | Other | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
257 questions
asked
2026-09-17T04:06:37.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Daisy Fuentes
0
Reputation points
answered
2026-09-17T14:47:43.89+00:00
John Korchok
236K
Reputation points
Volunteer Moderator
1 answer
Convert Publisher cards to pdf
Microsoft is closing out Publisher. I have designed over 50 get well cards in publisher. I have tried to save them as a pdf format. I follow the directions in saving or importing the cards. When I do it and then open the page up, it only shows 2 pages…
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 6%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Azure Traffic Manager causing HTTPS site to show “Not Secure” even though SSL certificate is valid on NGINX
Hi Microsoft Community, I have the following setup: Client Browser | | HTTPS v www.example.com | v Azure Traffic Manager | v NGINX Server | v Web Application The NGINX server has a valid wildcard SSL…
Azure Traffic Manager
Azure Traffic Manager
An Azure service that is used to route incoming network traffic for high performance and availability.
144 questions
asked
2026-09-17T14:13:49.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Durgesh Mishra
60
Reputation points
answered
2026-09-17T14:45:41.7466667+00:00
Allan Solomon Mejia
9,575
Reputation points
4 answers
Azure subscription blocked after failed Claude Opus 5 deployments
I am unable to deploy claude-opus-5 to Microsoft Foundry. The subscription appears to have entered a blocked state after several failed deployment attempts. The sequence of events was: I initially attempted to deploy claude-opus-5 using Terraform with…
Foundry Models
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
201 questions
asked
2026-09-14T23:29:13.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
Yurii Kuzin
0
Reputation points
answered
2026-09-17T14:43:54.8066667+00:00
Yurii Kuzin
0
Reputation points
1 answer
sound problem
my output sound is not work even i full sound 100% they do not work properly so please kindly help my problem as soon soon as possible my laptop is hp victus @Anonymous
Windows for home | Windows 11 | Performance and system failures
32,483 questions
asked
2026-09-17T14:09:54.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
anshul baunthiyal
0
Reputation points
answered
2026-09-17T14:43:08.87+00:00
David-M
126.2K
Reputation points
Independent Advisor
5 answers
One of the answers was accepted by the question author.
How to convert existing Publisher documents to editable documents.
I have created my entire GCSE and A Level resources using Publisher - at least 15 years worth. In October Publisher is being removed from Microsoft 365. I need to convert all my booklets from Publisher to software which will provide me with an editable…
Microsoft 365 and Office | Publisher | For education
Microsoft 365 and Office | Publisher | For education
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
66 questions
asked
2026-01-19T09:44:44.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lorraine GRAY
20
Reputation points
edited a comment
2026-09-17T14:42:38.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Anderly
0
Reputation points
3 answers
In Outlook Classic and New, the copilot button does not appear for shared or delegated accounts. It does appear on the web version.
We've tested mailboxes configured in different ways: as a standalone account and as an additional account. In both cases, the button works in my primary Copilot account, but disappears in the shared or delegated account. This happens in both Outlook…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,095 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
1 answer
VM will not start/stop/reapply/redeploy
I'm unable to start a VM. In my attempt to start it, I've tried to manually start/stop/reapply/redeploy via the website and also via CLI. The errors generally include some sort of generic internal message, but also include something that I haven't seen…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,363 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
How to submit tax exemption certificate
They are asking me to mail this to them, I've emailed it to them 3 times, and they sent me this: You’ve added a tax identification number to your Microsoft Online Services billing account. To receive a tax exemption, you must send a tax exemption…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,202 questions
asked
2026-09-16T18:18:25.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Halcomb, Charles Robert
0
Reputation points
edited the question
2026-09-17T14:37:11.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
2 answers
To Download completion certificate
I have completed Introduction to Microsoft AI agent solutions course. But I have to download the completion certificate. How can I download the certificate.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,941 questions
asked
2026-09-17T11:52:06.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alok Das
0
Reputation points
edited the question
2026-09-17T14:33:07.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,810
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Orion can create proposals in sqo
when i login and access opportunity click proposals create proposal then blank screen How do I fix this?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,173 questions
asked
2026-09-14T05:51:08.0166667+00:00
Brown, Joshua
20
Reputation points
commented
2026-09-17T14:29:56.6366667+00:00
Brown, Joshua
20
Reputation points