Microsoft learning page have two account

Natarajan1, Saravanan 0 Reputation points
2026-09-17T11:05:51.2333333+00:00

Microsoft learning page have two account
personal and corporate i have certificate in my personal id and training and plan in corporate id, how to keep one account, help me

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  1. Julian Sharp 43,441 Reputation points
    2026-09-17T14:58:30.9833333+00:00

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  2. AI answer

    2026-09-17T11:06:08.8733333+00:00

    To keep everything under one Microsoft Learn profile, use the profile that already has the certifications as the main profile, then add the other account to it.

    Steps:

    1. Sign in to Microsoft Learn with the account that already contains the certifications.
    2. Open ProfileSettings.
    3. Under Account Management, select Add login account.
    4. Sign in with the corporate/work account.
    5. If that work account is already tied to another Learn profile, this triggers a profile merge.

    What happens after the merge:

    • Learning progress, credentials, and transcripts are combined into one profile.
    • Duplicate learning content is removed.
    • Sign-in continues to work with all login accounts on both profiles.
    • The merge cannot be undone.

    Important limits and rules:

    • A Learn profile can have one personal Microsoft account and up to five work or school accounts.
    • Personal Microsoft accounts and Microsoft 365 work or school accounts cannot be merged as account types, but they can be used side by side on the same Learn profile.
    • If the merge would exceed five work or school accounts, the merge is canceled.

    Recommended setup for this case:

    • Keep the personal account attached to the Learn profile, because Microsoft recommends adding a personal account so access to learning history and certifications remains available even if employment changes.
    • Add the corporate account to that same Learn profile so training and plans can be accessed from one place.

    If a message appears saying the other account is being treated as a second personal account, do not remove the existing profile. In that case, contact Credentials Support.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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