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3 answers One of the answers was accepted by the question author.

My account was compromised

My account ******@outlook.com was compromised today, my primary alias was deleted. I have tried all the account recovery options and always get that my account is not available when trying to recover from another linked email account. When I send an…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-17T05:53:48.3066667+00:00
Lee Holt 20 Reputation points
answered 2026-09-17T06:52:30.4+00:00
Lee Holt 20 Reputation points
2 answers

Onmicrosoft.com junk emails

I have Outlook for Mac and cannot seem to block the domain on microsoft.com. This is inundating my junk folder. Any ideas on how to block the whole domain?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-13T18:35:40.5133333+00:00
Mark Penwarden 0 Reputation points
commented 2026-09-17T06:51:38.83+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 Installation Failed(Windows Insider Preview ISO)

I received an error when attempting to launch a game that was due to a .dll problem, which lead me to using "sfc /scannow"(In elevated command prompt), which threw "Windows Resource Protection could not start the repair service.". I…

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-09-13T15:10:56.15+00:00
Jeremy Green 0 Reputation points
commented 2026-09-17T06:51:23.24+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
2 answers

I cannot find Bluetooth driver for Asus Ultrabook 551L to activate in windows 11

Hello, I am encountering an issue where Bluetooth is not working on my Asus Sonic Master Ultrabook (model 551LN) running Windows 11 Pro (version 25H 10.0.26200 B. 26200). I tried installing the drivers downloaded from the official Asus website, but it…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T12:49:16.2066667+00:00
Sinchai | TA (Trainocate) 0 Reputation points
commented 2026-09-17T06:51:08.9433333+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
1 answer

Unable to get Word document and Excel

My subscription for Microsoft 365 on my new laptop went through. However, am unable to get Word and Excel downloaded. Assistance regarding this is appreciate as I would need these two in my laptop. Thank you.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-17T06:12:06.3766667+00:00
Vasudevan Devaraj 0 Reputation points
answered 2026-09-17T06:45:39.7266667+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

ms word shows to repair

ms word shows like this : We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? Repair Now Help Close #msword repair

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-17T06:11:41.11+00:00
lenovo ideapad flex 5 0 Reputation points
answered 2026-09-17T06:43:44.0233333+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

Office 365 Sharing

My wife has an expiring subscription to office 365, and I already a copy that I would like to be able to share, but it does not appear to work to share it. I t keeps telling us I haven't shared it, but I have, multiple times. I deleted the old requests,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T21:09:00.0866667+00:00
Rick Van Wieren 0 Reputation points
commented 2026-09-17T06:43:28.1333333+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
3 answers

How to change the password

My University just game me a provisional email for the brand new Microsoft account and informed me that I needed to change the password but I can't remember how to do it.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-16T04:33:57.0466667+00:00
IRINA-CATIA MONGA 0 Reputation points
commented 2026-09-17T06:43:21.2166667+00:00
JeseminQH 840 Reputation points Independent Advisor
2 answers

I asked here last week as to why the box that allowed you change from numbers being text to numbers.

Its annoying having any numbers on your spreadsheet little black triangles in the left/hand top corner. I got a reply:, "rather than the table heading, and press Alt+Shift+F10 to open its error-checking menu. Choose Convert to Number if that is the…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-09-14T18:30:52.64+00:00
William Auld 160 Reputation points
commented 2026-09-17T06:42:42.2966667+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

solitaire & casual games subscription

licence not recognised, cannot get ad free games, please rectify

Windows for home | Windows 11 | Gaming
asked 2026-09-12T16:00:16.1166667+00:00
Paul Horscroft 0 Reputation points
commented 2026-09-17T06:42:24.9633333+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
1 answer

Section groups won't populate in the iPad app

I am experiencing some bizarre behavior in the OneNote iPad app. My section groups will not populate with sections or pages. I'm using Class Notebook and I can access everything on the desktop app (with my laptop) or in a web browser. But when I open the…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-09-14T15:38:37.08+00:00
Nicholson, Laura 0 Reputation points
answered 2026-09-17T06:41:06.1166667+00:00
Jassi Scott 0 Reputation points
1 answer

Copilot (Free License) Missing in Word and Excel

Our staff who have been using the free Copilot on Windows are saying Copilot is missing from their Word and Excel applications. Has Copilot (free license) been stripped from the MS Office suite?

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-15T15:55:01.4533333+00:00
AJ-4596 20 Reputation points
commented 2026-09-17T06:39:51.59+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
2 answers

XPS Document Writer not working in Quickbooks

I have tried repeatedly to resolve this issue. I keep getting an error message regarding the XPS document writer. It shows that I have the XPS document writer in optional features. However, it does not show up as a printer in the list of…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-06T04:36:08.39+00:00
Suzie Schulenberg 0 Reputation points
commented 2026-09-17T06:31:38.67+00:00
Alex-L 12,575 Reputation points Microsoft External Staff Moderator
0 answers

Business verification rejected – request manual review

Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. There are no appeals available, we have closed your application. If you decide to reapply, please…

Microsoft Partner Center | Other
asked 2026-09-17T06:27:26.2233333+00:00
Fu Liang 0 Reputation points
2 answers

365 product key error

new computer purchaced 365 and the product key just gets an error message

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-09-12T18:53:20.3333333+00:00
Marc Fawcett 0 Reputation points
commented 2026-09-17T06:22:03.2466667+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
1 answer

Built-in domain administrator account with old password (180 days)

Hello Experts, I’m looking for the best approach for password rotation of the built-in Administrator account. We have CyberArk in our environment. For password rotation, would it be better to manage the password rotation entirely through CyberArk, or…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-09-15T05:35:52.6333333+00:00
Khushboo Kumari 20 Reputation points
commented 2026-09-17T06:19:00.3+00:00
Xuan Nhu 1,050 Reputation points Independent Advisor
1 answer

Cannot use an AI components on my Copilot+ PC(Surface Pro 12")

I have a Surface Pro 12" which is a Copilot+ PC. I recently got it but the problem is that I can't use any AI components. Only two of them have the version number, while the other 2 are displayed as version 0.0.0.0 These components are also 0…

Windows Insider program | Windows Insider preview | Windows AI
asked 2026-09-13T05:16:48.3433333+00:00
Peter Ma 0 Reputation points
commented 2026-09-17T06:18:42.0633333+00:00
Lychee-Ng 28,480 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Azure Policy not enforcing Deny when creating a Subscription in a Management Group

Hi, I'm trying to use an Azure custom policy to deny creation of subscription in a management group when mandatory subscription tags are not provided. Currently creation of the subscription is allowed but then marked as non-compliant in the portal. …

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,245 questions
asked 2025-05-28T10:05:51.5766667+00:00
steven varley 20 Reputation points
commented 2026-09-17T06:15:33.29+00:00
stephane clavel 66 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Device Health Attestation Failure

Laptops fail conditional access checks due to failed Device Health Attestation. How do we verify TPM 2.0 status, Secure Boot, and DHA endpoint access?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-09-17T02:24:29.13+00:00
Sarah 60 Reputation points
accepted 2026-09-17T06:14:04.1633333+00:00
Sarah 60 Reputation points
1 answer

PL-300 December 2026 Exam Availability

Hi! I’d like to ask about the available dates to take the PL-300 exam in December 2026. Could you please let me know which dates are already fully booked and what the latest available date in December would be to take the exam? Thank you very much for…

Community Center | Not monitored
asked 2026-09-17T03:47:14.2033333+00:00
Emmanuel Sánchez 0 Reputation points
answered 2026-09-17T06:13:31.25+00:00
Canyu Liu 165 Reputation points Student Ambassador