198 questions with Microsoft 365 and Office | OneNote | Other | iOS tags

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Section groups won't populate in the iPad app

I am experiencing some bizarre behavior in the OneNote iPad app. My section groups will not populate with sections or pages. I'm using Class Notebook and I can access everything on the desktop app (with my laptop) or in a web browser. But when I open the…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-09-14T15:38:37.08+00:00
Nicholson, Laura 0 Reputation points
commented 2026-09-16T09:09:34.3333333+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
2 answers

iPhone won't sync OneNote because no longer have permission

I cannot sync OneNote on my iPhone 17 because it says I no longer have permission to access the notebook

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-15T00:07:23.3233333+00:00
Cheryl Dotson 0 Reputation points
commented 2026-08-26T00:35:53.5+00:00
Xavier-D 12,775 Reputation points Microsoft External Staff Moderator
2 answers

New App version for iOS is in a login do-loop

Takes to sign in page, signs in, clears, comes back to app still on sign-in page.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-18T18:56:14.7866667+00:00
Justaskingquestions 0 Reputation points
commented 2026-08-20T08:09:34.94+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
1 answer

Enter One note App in my phone

The app once I write out all the credentials doesnt enter to the app stays in the first page to open an account or enter to an existing account. is the app for phone not in service or what I Can do to Fix it.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-06T23:29:23.6333333+00:00
CARLOS MORALES 0 Reputation points
edited a comment 2026-08-10T09:39:26.4666667+00:00
Norah-L 10,580 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Can’t login to One Note app on iPad

I click my account and it takes me right back to the page asking me to login

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-07-31T17:44:26.9466667+00:00
Kristi Gordano 20 Reputation points
edited a comment 2026-08-09T14:05:55.96+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
1 answer

OneNote will not login

I cannot sign into OneNote on either personal or SSO account on iPad app. Passkey login fails. Password login fails. iPadOS and OneNote app at latest GA versions. Deleted app, rebooted, and reinstalled app to no help.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-07-30T21:23:13.1433333+00:00
CR-3336 0 Reputation points
answered 2026-07-30T22:49:05.59+00:00
Jeronimo Fuerte 45,760 Reputation points Independent Advisor
1 answer

iPad pencil pro bug developed?

1 have recently started using onenote on my pad air with the pencil pro, it was working well for me until the last few days when there seems to be issues with writing on the left hand side of the page. Now 1 try and write on the left the text…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-24T09:11:22.6566667+00:00
Nardo 0 Reputation points
commented 2026-07-07T06:20:04.8833333+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
3 answers

One note section de pages à l’ouverture

Bonjour, Depuis plus d’un mois environ maintenant lorsque j’ouvre l’application OneNote sur mon iPad 10, les trois sections de pages souvrent systématiquement à l’ouverture de l’application sur tout l’écran, j’ai les 3 colonnes ouvertes sur une…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-05-19T07:12:21.3766667+00:00
Marly 0 Reputation points
commented 2026-05-21T17:59:02.39+00:00
Diana Mariz 10,905 Reputation points Independent Advisor
2 answers

OneNote freeze on iPad-mini

Of late “OneNote” is freezing quite often on iPad-mini 6th generation. I am a regular user for decades and never saw it this bad. Tried restarting OneNote as well as iPad-mini but new page freezes after sometime and a force close of the app is needed.…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-05-16T09:43:28.4733333+00:00
Gangadhar Vellanki 0 Reputation points
commented 2026-05-18T07:50:19.4233333+00:00
Norah-L 10,580 Reputation points Microsoft External Staff Moderator
1 answer

One Note has cracks when writing

I have been getting these small cracks in my writing when using one note with my apple pencil and dont know how to fix it

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-28T04:03:26.4266667+00:00
reshad chowdhure 0 Reputation points
commented 2026-05-01T06:13:37.4066667+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
2 answers

my apple pencil writing delayed on onenote

why is my apple pencil writing delayed on onenote?

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-19T16:04:57.8066667+00:00
Jesus Requena 0 Reputation points
commented 2026-04-21T07:02:52.2133333+00:00
Kai-H 26,665 Reputation points Microsoft External Staff Moderator
2 answers

How do I create a notebook?

The IOS app for OneNote does not allow the creation of notebooks on the cloud.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-10T22:13:23.5+00:00
Pedro Dantas 0 Reputation points
edited the question 2026-04-15T11:59:24.37+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

OneNote App on iPadOS is Glitching

Hi, I noticed the OneNote app on iPadOS is glitching for the past few days. When I leave the app, to switch to another app, if I were to come back to OneNote again, it will show a black screen. And I have to kill the app to use OneNote again. If I use…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-15T02:22:42.8066667+00:00
Andrew Tan 20 Reputation points
accepted 2026-04-15T03:51:27.3166667+00:00
Andrew Tan 20 Reputation points
1 answer

Blank Screen when signing into OneNote for IPad

Hello, I am attempting to sign into my personal OneNote account on my IPad, but am having issues. I am able to be taken to the login page and can successfully sign into the account, but as soon as I login, the entire screen behind the settings page turns…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-03-27T11:35:14.1+00:00
Noah 5 Reputation points
answered 2026-03-27T11:35:42.5366667+00:00

AI answer

1 answer

OneNote edit bar placement

On my iPhone, the edit bar has moved to the bottom and covers up page titles in that folder. How do I adjust it to only activate when asked and to appear at the top of the screen as it did before?

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-03-21T15:24:29.24+00:00
JUDITH LINDER 0 Reputation points
answered 2026-03-21T15:24:36.9466667+00:00

AI answer

1 answer

Sticky Notes in OneNote app for iOS missing

According to this page, https://support.microsoft.com/en-us/office/see-your-sticky-notes-on-other-devices-and-the-web-cf4bacd0-c042-46fd-9077-ca8c82dc0236#id0ebbf=iphone_%26_ipad, Sticky Notes are supposed to be found in the OneNote app by tapping a…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-03-10T20:07:48.5333333+00:00
Jeffrey Oliver 21 Reputation points
answered 2026-03-11T01:33:32.9733333+00:00
Rodrigo Queiroz 78,700 Reputation points Independent Advisor
1 answer

my OneNote on my ipad show "working offline" when connected to internet and cannot sync

working on my ipad in my account on OneNote. the app showing "working offline" but i am clearly connected to internet. the sync not working and when opening OneNote on the computer missing a lot of documents..

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-02-12T05:05:42.1566667+00:00
Charlie Hurst 5 Reputation points
answered 2026-02-12T05:05:54.3866667+00:00

AI answer

3 answers

OneNote on iPad problems, selection handles unresponsive

OneNote used on iPad has the following problem: Any selection (word or paragraph) does not extend, or the drag gesture is ignored. Cursor movement left/right or up/down is not possible after a word is selected. this is beyond frustrating!!!

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-02-07T19:46:22.6933333+00:00
Schewe-Miller, Irmi [CHEM] 0 Reputation points
edited a comment 2026-02-12T04:59:11.96+00:00
Norah-L 10,580 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

OneNote: Can’t select more than one word at a time, or reorder notebooks., etc…

Hi, I can’t drag the selection handle to select more than one word at a time in OneNote. At most, I can drag the handle another character or 2. If I select a full paragraph, I cannot unselect the parts I don’t want selected. I also cannot re-order…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-02-02T23:25:47.56+00:00
SJoy 105 Reputation points
edited a comment 2026-02-10T04:31:22.93+00:00
AnimlTrx11 0 Reputation points
1 answer

My notes are no longer displaying on my iphone. Some from Icloud and some that were local. I did not delete.

I contacted apple support and they were thinking I could reach out to microsoft as they thought inotes might be on an exchange somewhere.. I was not using the Iphone notes app. Some Icloud ones are still there, but local ones are all gone/no longer…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-02-06T19:02:47.22+00:00
Kris Knutson 0 Reputation points
answered 2026-02-06T22:11:02.9566667+00:00
Harold Milan 17,595 Reputation points Independent Advisor