6,608 questions
1 answer
How do I remove the TotalAV sales pop ups? I've uninstalled the program and still get the pop ups.
I have uninstalled TotalAV and continually get pop ups. How do I get rid of them?
Windows for home | Other | Apps
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWU%3C/text%3E%3C/svg%3E)
2 answers
how do i specify the RAM information of my device
how do i specify the RAM information of my device for my account thing from a issue in a game
Windows for home | Windows 10 | Gaming
10,439 questions
asked
2026-09-11T23:50:14.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 6%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cari Graham
0
Reputation points
answered
2026-09-12T00:47:09.0133333+00:00
Rodrigo Queiroz
78,620
Reputation points
Independent Advisor
2 answers
Repeated 'Migration Batch Status' emails
Hi All, I recently batch transferred my emails from a Google business to a Microsoft Exchange plan for my business emails and I am receiving dozens of Migration Batch Status reports daily. There are no active batch processes running and I'm struggling…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,201 questions
asked
2025-11-29T12:38:48.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 65%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dimitris Mastroyiannis
5
Reputation points
commented
2026-09-12T00:45:59.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
PJ Kim
0
Reputation points
1 answer
leading zero converting prompt
Good morning, how can I get the prompt back up on excel sheet that ask you if you want to keep the leading zeros?
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,675 questions
asked
2026-09-10T18:24:14.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alcala, Maria
0
Reputation points
commented
2026-09-12T00:38:41.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
2 answers
I've been billed twice within two months but only have one subscription for 365
I was billed in April 18, 2026 for $106.61 (P425-6816830) then again in May 26th 2026 for the same amount and the same #. To my knowledge, I only have one account for 365
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,042 questions
asked
2026-09-11T21:31:54.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Michael Janton
0
Reputation points
edited the question
2026-09-12T00:38:19.1866667+00:00
Suzanne S Barnhill
279.1K
Reputation points MVP
Volunteer Moderator
1 answer
ERR_SSL_PROTOCOL_ERROR
A few users reported that they could not access any Microsoft 365 services. I checked Intune, and the devices were compliant. There were no sign-in logs because the connection was not reaching Microsoft. We could not sync the devices, but the date and…
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
413 questions
asked
2026-09-10T19:28:24.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anju sukumaran
0
Reputation points
commented
2026-09-12T00:37:40.58+00:00
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
2 answers
Can't run 'sfc /scannow' or 'DISM /Online /Cleanup-Image /RestoreHealth' due to corruption.
I am trying to use the wsl --install to get a version of linux on my windows 11. However, it always fails due to Error 1009, saying 'The configuration registry database is corrupt.' So I tried to run 'sfc /scannow', I get 'Windows Resource Protection…
Windows for home | Windows 11 | Performance and system failures
32,390 questions
asked
2026-09-11T23:31:44.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Seth
0
Reputation points
answered
2026-09-12T00:36:02.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Lost connection while being assisted by support.
I was connected to support over an issue I was having and got disconnected.
Windows for home | Windows 11 | Settings
10,050 questions
asked
2026-09-09T23:04:34.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 51%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Glenn Walker
271
Reputation points
accepted
2026-09-12T00:34:14.2066667+00:00
Glenn Walker
271
Reputation points
0 answers
CANT ADD ACCOUNT TO AUTHENTICATOR
Hi, I'm trying to add my account to authenticator ap. It's a personal account. When I try it asks me to use said ap. I click dont have access. Then either the phone number option or email leads me to reset my password, the login where it agian asks me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,406 questions
asked
2026-09-12T00:32:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jesse Z
0
Reputation points
2 answers
Sound issue
My Win 11 Dell EBT2250 burps( Farts) when playing video's, usually musical video's and usually most often at the beginning of the video. I've tried most things. What is the problem?
Windows for home | Windows 11 | Performance and system failures
32,390 questions
asked
2026-09-11T12:53:20.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kitchen PC
0
Reputation points
answered
2026-09-12T00:30:35.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
1 answer
Sync issue with contacts and calendars and Outlook
I've reinstalled office 365 64-bit and installed iCloud. However, when I turn on sync Contacts and Calendars, it appears to download everything but ends in an error: Your setup couldn't be started because of an unexpected error (0x800706ba). My iCloud…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,072 questions
asked
2026-09-10T19:56:12.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 88%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
James Kohnke
0
Reputation points
commented
2026-09-12T00:28:42.9366667+00:00
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
2 answers
My bluetooth
my bluetooth wont show up in the pop up menu, i cant add any devices, and it tells me to trouble shoot it but i cant
Windows for home | Windows 11 | Settings
10,050 questions
asked
2026-09-11T23:49:58.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
laine pennell
0
Reputation points
answered
2026-09-12T00:24:01.8933333+00:00
Ferdinand Nanalig
32,835
Reputation points
Independent Advisor
1 answer
Windows 11 Pro RDP sessions become stuck and cannot be reconnected — even local console login gets blocked
I am experiencing a persistent Remote Desktop session problem on a Windows 11 Pro PC. I connect remotely to this PC using the built-in Windows Remote Desktop protocol, usually through Tailscale. The same issue occurs regardless of whether the RDP client…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked
2026-08-11T12:17:34.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
furkan hocaoglu
0
Reputation points
commented
2026-09-12T00:23:11.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
François REMY
0
Reputation points
4 answers
Having trouble adding phone number to Microsoft account
Option to add phone number to my Microsoft account longer appears in the "Manage how you sign in to your account" section.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,519 questions
asked
2026-05-22T15:20:08.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Robert Novak
25
Reputation points
commented
2026-09-12T00:18:50.5166667+00:00
Hornblower409
14,690
Reputation points
1 answer
One of the answers was accepted by the question author.
Hotmail account cannot be added to Outlook for Android on any device, other accounts work normally
I have a personal Hotmail account that works normally in Outlook.com, Outlook for Windows, and Samsung Email. Other Hotmail accounts work normally in Outlook for Android. This particular Hotmail account cannot be added to Outlook Mobile. I have tested it…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
asked
2026-09-10T18:50:02.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lenny Fridman
0
Reputation points
accepted
2026-09-12T00:15:51.4266667+00:00
Lenny Fridman
0
Reputation points
1 answer
not able to login to workday on my new mobile
I changed my mobile device and since then I am not able to login to workday on my mobile. It keeps on showing signing in message.
Microsoft Copilot | Other
2,114 questions
asked
2026-09-10T05:09:40.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saxena, Alka
0
Reputation points
commented
2026-09-12T00:12:39.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,285
Reputation points Microsoft External Staff
Moderator
2 answers
How to clear clipboard on EDGE
I have been using cut/paste dialog on private website (UWorld.com). The clipboard is currently stuck on a single word that I can't delete. How do I clear the clipboard?
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,639 questions
asked
2026-09-11T19:17:13.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brooks Goodgame
0
Reputation points
answered
2026-09-12T00:11:16.4433333+00:00
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot access my email on web mail or outlook app
tried incognito browser and still cant connect UTC Date: 2026-09-11T22:43:33.258Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version:…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
392 questions
asked
2026-09-11T23:10:45.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lisa Garcia
0
Reputation points
edited an answer
2026-09-12T00:08:50.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,265
Reputation points
Independent Advisor
1 answer
I think I need to work with an agent to be able to get into my computer
I need to work with an agent to get into my computer after a normal operating system upgrade would not allow me into my computer. Windows 11. Home edition.
Windows for home | Windows 11 | Install and upgrade
9,242 questions
asked
2026-08-31T19:07:19.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Derril Wright
0
Reputation points
commented
2026-09-12T00:05:05.86+00:00
Emma1-N
12,285
Reputation points Microsoft External Staff
Moderator
1 answer
Mobile App - emails not syncing and not able to log in after deleting app
Hello, I have had my hotmail account for 20+ years, and never had an issue with the mobile app. Just a few days ago emails stopped syncing to the mobile app. I did all the trouble shooting recommended, deleted cache, removed my account, removed the app,…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 95%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)