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3 answers One of the answers was accepted by the question author.

AI-500 Designing and Implementing Multi-Agent AI Solutions (beta) - English (ENU)

I completed Exam AI-500 (Designing and Implementing Multi-Agent AI Solutions, beta) approximately two days ago. I do not see the exam under Past exams in my Microsoft Learn Certifications profile, and Pearson VUE sign-in returns me to Learn with no score…

Community Center | Not monitored
asked 2026-09-05T16:15:59.2733333+00:00
Marc 20 Reputation points
recommended 2026-09-14T22:15:07.5933333+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
0 answers

Copilot Studio: Does the Test Pane Use the Same Cross-Geo Validation as Published Channels?

For agents returning cross_geo_not_allowed in Microsoft 365 Copilot or Teams after publication, is the Copilot Studio Test pane processed through the same cross-geo validation pipeline as published channels, or does the Test pane use a separate service…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-14T22:13:19.0833333+00:00
Arnisha Khondaker 0 Reputation points
1 answer One of the answers was accepted by the question author.

Billing update

Wells Fargo detected fraud with my Business account. They are issuing me new Debit Card and Pin. They will arrive in 7-10 business days. Can I pay my Microsoft 365 bill at the beginning of October?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T15:03:09.0133333+00:00
Bobby Snyder 20 Reputation points
edited a comment 2026-09-14T22:06:43.27+00:00
Ivory 1,325 Reputation points Independent Advisor
2 answers

Why do I lose sound after Windows 11 update?

When Windows 11 does an update, my sound is gone, and I have to remove the update to get sound back

Windows for home | Windows 11 | Windows update
asked 2026-05-11T12:19:30.9766667+00:00
William Ryan 0 Reputation points
commented 2026-09-14T21:39:13.49+00:00
Tiffany Tabb 0 Reputation points
2 answers

How to buy more storage to my laptop

I'm in school and my device is used for nothing but schoolwork. I have cleaned it up reset the device before school started and 3 weeks in, I have no storage? It will not open some of my assignments and I can't have more than 4 tabs open at a time on…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T19:12:39.4466667+00:00
Shasta Franklin 0 Reputation points
answered 2026-09-14T21:33:43.4366667+00:00
Craig Long 18,630 Reputation points
2 answers

Unknown Credit Card Charge

I am being charged a monthly amount on my Credit Card that I do not recognise. My Microsoft Account dose not have a Credit Card uploaded thus the charge is very strange. I have tried to contact Microsoft NZ but all I get is a web link aka.ms/charge that…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-14T20:39:28.93+00:00
Massimo Biscuola 0 Reputation points
answered 2026-09-14T21:32:09.05+00:00
EmilyS726 266.8K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can't download Windows 11 Disk Image (ISO) for x64 devices.

I can't download Windows 11 Disk Image (ISO) for x64 devices. I have the following message: refer to message code: 715-123130 и 707e4fe5-6cb4-4333-9ec0-94c4cea861fd.

Windows for home | Windows 11 | Windows update
asked 2026-09-14T14:34:41.69+00:00
Евгений Хряпенков 20 Reputation points
commented 2026-09-14T21:31:18.37+00:00
Евгений Хряпенков 20 Reputation points
1 answer

new microsoft 365 key not working

I'm trying to enter a microsoft 365 product key on a new laptop I purchased and it's not accepting it. Checked multiple times that I entered it correctly. I'm using a microsoft account that I use for other laptops also. Is this why? Do I have to create…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-14T20:44:34.6566667+00:00
Better vision 0 Reputation points
answered 2026-09-14T21:30:23.22+00:00
EmilyS726 266.8K Reputation points Independent Advisor
1 answer

Microsoft Advertising MCP server returns empty tool list after successful OAuth (Claude, ChatGPT) — possible protected-resource metadata issue

The Microsoft Advertising MCP server authenticates successfully but exposes no tools in any MCP client I've tested. Setup followed the official guide at learn.microsoft.com/en-us/advertising/guides/mcp-setup?view=bingads-13. Environment Endpoint:…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

537 questions
asked 2026-09-14T15:54:52.18+00:00
Stefan Georgescu 0 Reputation points
answered 2026-09-14T21:28:28.98+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

Sole Azure/Entra administrator locked out – MFA reset / Tenant Recovery required

I can successfully authenticate with my Microsoft/Hotmail username and password. My Azure/Entra identity appears as a guest/external account in the tenant (#EXT#). After entering my password, Microsoft requires MFA. When I select Sign in another way, the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T21:14:04.7366667+00:00
ZJohn 0 Reputation points
edited the question 2026-09-14T21:26:43.7766667+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
2 answers

Error " Something went wrong " Refresh the application

I have been getting the following error message since past 6 hours. UTC Date: 2026-09-14T09:14:08.352Z Client Id: CD05F44F61444D719EDCF3C9E9C1B484 Session Id: cbbecf0b-9968-46c7-87cb-911ab93a9754 Client Version: 20260904006.10 BootResult: fail Back…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T09:20:52.8466667+00:00
ranjan suri 15 Reputation points
commented 2026-09-14T21:12:46.0133333+00:00
davinn suos 0 Reputation points
1 answer

Outlook keeps corrupting attached pdfs or office docs

Especially if I forward and email with pdf attachment, the recipient isn't able to open the pdf, nor am I able to open it in send mail. Error message states Adobe Acrobat Reader could not open {filename} because it is either not a supported file type or…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-16T18:09:08.78+00:00
Paul Herndon 15 Reputation points
commented 2026-09-14T21:12:32.1666667+00:00
Gabe Bratton 85 Reputation points
2 answers

Junk emails flagged

Outlook/Hotmail junk emails are automatically flagged. I have deleted/added the account and it still happens. I have check Rules and other categories.

Outlook | Web | Outlook.com | Email
asked 2026-08-07T17:28:06.88+00:00
Betty Bauer 15 Reputation points
edited a comment 2026-09-14T21:11:34.46+00:00
Miguel Segimon 10 Reputation points
3 answers

Trying to create an Azure account with my company: account creation blocked

Hi, I'm trying to create an Azure account with my company to use Azure Artifact Signing, and the account creation is blocked. I have tried multiple times over the few last months, it's always blocked. I have tried several emails on our company domain,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,269 questions
asked 2026-09-11T16:13:19.1366667+00:00
SD 0 Reputation points
commented 2026-09-14T21:09:23.54+00:00
SD 0 Reputation points
7 answers

Defender Antivirus "turned off"

Windows 11 25H2 26200.8968 Release Preview I keep getting notifications that Defender Antivirus is turned OFF. Every last toggle in Defender settings is toggled on, I get Antivirus updates, am able to run scans but I keep getting the notification window…

Windows Insider program | Windows Insider preview | Security, privacy, and accounts
asked 2026-07-25T13:27:00.0666667+00:00
kirbster 1 125 Reputation points
commented 2026-09-14T21:04:45.09+00:00
jens 0 Reputation points
1 answer

I'm the only user and purchased the MS 365 subscription myself and don't have admin rights and I cannot access the Admin Center

I'm the only user and purchased the MS 365 subscription myself and don't have admin rights and I cannot access the Admin Center. I need to update my payment method and can't access the Admin Center.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T20:07:09.8566667+00:00
Jody Schultz 0 Reputation points
edited a comment 2026-09-14T21:02:23.45+00:00
Chris-D 1,430 Reputation points Independent Advisor
1 answer

Agent support for MFA reset

I need agent support to reset my MFA. My account is locked, and I can't complete verification in the MFA app. The listed mobile number doesn't work in the MFA app.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T20:50:10.7933333+00:00
Larisa Thathiah 0 Reputation points
edited an answer 2026-09-14T21:00:02.05+00:00
Lin v 1,295 Reputation points Independent Advisor
2 answers

TEAMS MEETING LINK IS NOT GENERATED in outlook

When I create a new teams meeting, a link is not generated in outlook.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-09-14T20:09:05.0433333+00:00
Swanson, Anita 0 Reputation points
answered 2026-09-14T20:50:47.1833333+00:00
Hendrix 1,090 Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available

Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-07-07T05:23:18.6566667+00:00
Steffan Wren 60 Reputation points
commented 2026-09-14T20:50:21.6333333+00:00
Joe Chung 0 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

I have a billing issue because I have duplicate personal and business Microsoft 365 subscriptions, I want to cancel the business subscription and continue with the paid up personal subscription

I have a billing issue because I have duplicate personal and business Microsoft 365 subscriptions, I want to cancel the business subscription and continue with the paid up personal subscription

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-14T17:26:02.4333333+00:00
James Shaddock 20 Reputation points
accepted 2026-09-14T20:46:12.43+00:00
James Shaddock 20 Reputation points