1,863,738 questions

Sort by: Created
Updated Created Answers
8 answers

MEMORY_MANAGEMENT 0x1A BSOD

bonjour à vous, j'ai eu un autre écran bleu ce matin quand j'utilisait google chrome j'ai réussi à avoir un minidump : https://drive.google.com/file/d/1SjHI54HFkAQrXse415d_0BZCRTdULdX7/view?usp=sharing En espérant que l'on puisse savoir ce qui se passe…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-13T07:25:06.57+00:00
Man WOn 65 Reputation points
edited an answer 2026-09-15T17:54:17.2333333+00:00
Lester Bernard Reyes 84,805 Reputation points Independent Advisor
2 answers

Account Hacked

My account has been hacked and the credit card linked to it has started to be charged by Microsoft for some thing. The credit card company are telling me I need to speak with Microsoft but I can’t get through to anyone and I’m waiting on a response via…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T07:22:37.37+00:00
Jonathan Haggarty 0 Reputation points
commented 2026-09-13T08:23:32.7666667+00:00
Diana Mariz 10,905 Reputation points Independent Advisor
2 answers

Windows 11 PC running slowly after recent update

My Windows 11 PC became slow after a recent update. Apps take longer to open, and startup is delayed. How can I fix this?Windows 11

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T07:18:12.8366667+00:00
Austin Nkomo 0 Reputation points
answered 2026-09-13T07:53:16.1533333+00:00
DaveM121 931.2K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How can I change the account name that appears on the Windows lock screen of my ASUS PC

How can I change the account name that appears on the Windows lock screen of my ASUS PC? I have already tried changing my name through Settings and the Accounts section, but the old name still appears whenever I start or lock my computer. What steps can…

Windows for home | Windows 11 | Settings
asked 2026-09-13T07:12:00.96+00:00
GRONALD CHOUSAKA 40 Reputation points
accepted 2026-09-13T16:09:38.1233333+00:00
GRONALD CHOUSAKA 40 Reputation points
1 answer

Is OBJ_DONT_REPARSE supported by user-mode NtCreateFile with a directory-relative name?

This brief concerns published API contracts for an initial file acquisition before content inspection. It requests clarification of documentation, without asserting anything about a particular host. The proposed inspection requires an independently…

Windows development | Windows API - Win32
asked 2026-09-13T07:07:27.6633333+00:00
Chris Terrell 20 Reputation points
commented 2026-09-16T10:36:54.76+00:00
Taki Ly (WICLOUD CORPORATION) 4,615 Reputation points Microsoft External Staff Moderator
1 answer

Cancelled pre order and charged it want refund

I pre ordered mw4 and I cancelled it and was still charged for it and I want a refund

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,544 questions
asked 2026-09-13T06:50:15.3266667+00:00
Tyler tourond 0 Reputation points
answered 2026-09-13T07:26:17.9+00:00
Lester Bernard Reyes 84,805 Reputation points Independent Advisor
1 answer

Device Encryption missing even though Windows says prerequisites are met

I am using Windows 11 Home Single Language, version 25H2, on a Lenovo laptop. The Device Encryption option is missing from Settings > Privacy & security. I have already checked the following: I am signed in with a Microsoft account. My Windows…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-13T06:50:08.98+00:00
Dinku yadav 0 Reputation points
commented 2026-09-14T15:48:27.77+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
0 answers

Azure Artifact Signing: eligibility for Public Trust identity validation as an Israeli sole proprietor

Scenario: I'm an independent Windows developer in Israel, registered as a sole proprietor (Israeli "עוסק מורשה") rather than a limited company. I have a business registration number and trade under a business name. I want to sign a desktop…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,267 questions
asked 2026-09-13T06:46:53.6566667+00:00
kostya arhi 0 Reputation points
2 answers

WINDOWS IS NOT ACTIVATE / ACTIVATION FAILURE. SO WHAT CAN I DO?

Edition Windows 11 Pro Version 25H2 Installed on ‎2/‎04/‎2025 OS build 26200.9278 Experience Windows Feature Experience Pack 1000.26100.360.0. Windows activation failed. so what to do for windows activation

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-13T06:46:17.4133333+00:00
Jagritie Mondal 0 Reputation points
answered 2026-09-13T07:21:17.5766667+00:00
DaveM121 931.2K Reputation points Independent Advisor
2 answers

(0x80070002) Windows 10 updates fail to install

Recent updates have failed to install - any suggestions?

Windows for home | Windows 10 | Windows update
asked 2026-09-13T06:45:41.52+00:00
Tim North 0 Reputation points
commented 2026-09-16T08:08:35.37+00:00
Ramesh 181.2K Reputation points Volunteer Moderator
2 answers

Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots,

Hello, Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots. Please let me know what is the registry settings or any other settings to be changed or created to make it work

Windows for home | Windows 11 | Settings
asked 2026-09-13T06:44:17.5633333+00:00
Boopathi S 4,036 Reputation points
answered 2026-09-13T07:20:04.4833333+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

get another freemonth trial ms365

waiting for refund from another app to pay this one

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T06:38:10.3466667+00:00
Michael Lyle 0 Reputation points
answered 2026-09-13T07:13:30.3033333+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

Xbox: This code is for another region | Purchased the Gift card in Amazon.in

Hi Team, I have purchased the Xbox Gift cards from Amazon.in but when I try to redeem it and I get the following error : "This code is for another region", so what should I do next?

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-13T06:36:59.8666667+00:00
Mohan 0 Reputation points
answered 2026-09-14T09:44:42.5266667+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
1 answer

[SOLVED] dxgkrnl gpu failure when starting intensive programs - Fix: PCIe Link State Power Management

Symptoms: BSOD or crash whenever intensive program starts or discrete GPU initializes (dxgkrnl.sys, VIDEO_DXGKRNL_FATAL_ERROR, or VIDEO_TDR_FAILURE) . Hardware : i7 12th gen 3070 ti laptop Root cause: Active PCIe Link State Power Management (ASPM)…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T06:25:10.49+00:00
Casey Win 0 Reputation points
edited an answer 2026-09-13T06:59:36.16+00:00
Lester Bernard Reyes 84,805 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

mbr2gpt conversion, followed by black screen

I needed to convert my system, and it seemed to have been successful until I restarted my PC. Upon powering on, I get nothing but a black screen. I try to open bios but nothing happens. I’ve searched online for answers, but none of the solutions I’ve…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-13T06:23:39.9366667+00:00
Anthony Valdez 20 Reputation points
accepted 2026-09-13T17:17:59.89+00:00
Anthony Valdez 20 Reputation points
3 answers

system speaker and system microphone stopped functioning

Normally I used to have the system speaker and microphone as default configured sound output and sound input devices , they are missing and I am unable to have the sound recorded as well as played back in system

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T06:23:03.1866667+00:00
DrGoms Soms 0 Reputation points
commented 2026-09-16T10:59:27.4266667+00:00
Vikki-T 10,195 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft family safety bugfix request

My parents have not banned Firefox, but it does not work and so does any other browser except Edge, so can you fix this bug of family safety accidently banning safe apps?

Microsoft Edge | Other | Windows 10
asked 2026-09-13T05:53:37.0266667+00:00
Ahaan Arora 5 Reputation points
answered 2026-09-13T09:56:47.4733333+00:00
Nathan R 915 Reputation points Independent Advisor
0 answers

Office Vanished

I own an HP laptop with MS Office Home and Student 2019 perpetual license, pre-installed. I have been using it to create, edit and save files since 2020. Now it has disappeared from the one account I have ever used for Microsoft office. It is no longer…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T05:53:35.5333333+00:00
RT-7367 40 Reputation points
commented 2026-09-13T06:06:52.53+00:00
zafar iqbal 10 Reputation points
2 answers

I am unable to add a new phone number or change my existing number

I logged in to my Microsoft account. I wanted to change my phone number, But not able to change as I can not add a new number before removing the existing number.

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-13T05:37:03.4333333+00:00
Venkatesan M 0 Reputation points
answered 2026-09-13T06:12:44.38+00:00
DaveM121 931.2K Reputation points Independent Advisor
0 answers

Artifact Signing Public Trust in Japan: eligibility and documents for unincorporated associations and sole proprietors

I am evaluating Azure Artifact Signing Public Trust for an open-source Windows application developed in Japan, before purchasing a subscription or submitting identity validation. The quickstart lists Japan among supported countries for organizations,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,267 questions
asked 2026-09-13T05:29:57.01+00:00
Ame Edam 0 Reputation points