Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,122 questions
3 answers
Over billing of my subscription
For the last couple of months, my account has been charged twice within the month. There have been two charges of $9.99 on my account, and I haven't been able to speak with anyone concerning this matter. I would like my subscription resume, but not…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-16T12:32:10.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 42%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
lamontte hamon
0
Reputation points
answered
2026-09-16T13:05:17.96+00:00
DaveM121
935.1K
Reputation points
Independent Advisor
1 answer
Live Agent for XBOx
Does Microsoft have live agents or is it all AI based. Someone used my Credit card. Which has caused me to have unpaid bills and insufficint bank. I am not going to wait a month for someone to call me. I want to speak to a live agent
Azure Analysis Services
Azure Analysis Services
An Azure service that provides an enterprise-grade analytics engine.
512 questions
asked
2026-09-16T12:28:13.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tonya Jones
0
Reputation points
answered
2026-09-16T12:28:26.01+00:00
AI answer
1 answer
AZ 700 Labs- VM quota issue
I am taking the AZ 700 course and following the labs. I have setup the free trial subscription specifically for the LAB. It seems some of the Labs require more VMs than allowed on my trial subscription, for example the Load balancer lab. Are there…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,326 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 54%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Microsoft 365 on new computer
my new computer doesn't recognize my 365 license cannot access any microsft apps #365
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,572 questions
asked
2026-09-16T12:26:36.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Linda Roszak Burton
20
Reputation points
recommended
2026-09-16T13:43:31.82+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
1 answer
Incorrect blocking of an email sender
Hi, I have an email contact that has all their emails to me bounce with a reason given that I have marked them as spam. I have added them to safe senders and checked that I have not blocked them but I still do not get their emails. They are in my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,939 questions
asked
2026-09-16T12:15:32.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 19%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bob D'cruz
0
Reputation points
commented
2026-09-16T13:28:18.7533333+00:00
EmilyS726
269.1K
Reputation points
Independent Advisor
0 answers
Partner Center enrollment blocked – Reference number: 715-123160
Hi, We are trying to enroll in the Microsoft Partner Center portal (https://partner.microsoft.com/en-US/), but every time we attempt to complete the process, our request gets blocked by the automated system with the following error…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,586 questions
asked
2026-09-16T12:14:14.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Adolfo Rodríguez
0
Reputation points
asked
2026-09-16T12:14:14.9733333+00:00
Adolfo Rodríguez
0
Reputation points
0 answers
The PsKill utility is listed as updated to version 1.18, but the PsTools.zip download still contains the old 1.17 version.
On the Sysinternals web site, the PsKill utility is listed as updated to version 1.18 (released 2026.09.10). Hovewer, the PsTools.zip download still contains the old 1.17 version.
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,400 questions
asked
2026-09-16T12:13:34.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
JON ERIK RYE
0
Reputation points
commented
2026-09-16T16:37:39.43+00:00
JON ERIK RYE
0
Reputation points
2 answers
I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell
I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,813 questions
asked
2026-09-16T12:10:59.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sachin Kaushik
0
Reputation points
answered
2026-09-16T12:47:51.2266667+00:00
TaoLi
113.4K
Reputation points
Independent Advisor
1 answer
Multiple 365 accounts need to close and amalgamate
I am in my family sharing 365 account and log in through my gmail e-mail address however when I open outlook it shows my e-mail address as a really weird e-mail address (loads of random letters and numbers followed by @outlook.com. I want to use my gmail…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,855 questions
asked
2026-09-16T11:59:11.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 70%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
louise allott
0
Reputation points
answered
2026-09-16T12:34:05.59+00:00
TaoLi
113.4K
Reputation points
Independent Advisor
1 answer
Useless rewards team support
To preface I've been using MS Rewards for a LONG time. I've never once had an issue, I've accumulated and redeemed well over a million points in that timeframe. Last week I had an issue where the Bing app daily check-in gave me the 50 points for checking…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,424 questions
asked
2026-09-16T11:58:57.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Will Lyon
21
Reputation points
answered
2026-09-16T13:41:27.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
4,935
Reputation points
Independent Advisor
1 answer
How to recover an account that a child account is linked to?
I have 2 Microsoft accounts.1 was created to link a child's account for school. Second account was created after not being able to "find" the details of the first one, of which the child account is linked to. I cannot unlink the child's account…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,122 questions
asked
2026-09-16T11:58:08.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 87%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Ntombenhle Mthembu
0
Reputation points
answered
2026-09-16T17:50:36.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,550
Reputation points Microsoft External Staff
Moderator
2 answers
NEW OUTLOOK START UP PROBLEM
NEW OUTLOOK STARTS BUT ONLY DISPLAYS AN ENVELOPE WITH A LETTER POPPIN IN AND OUT
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,072 questions
asked
2026-09-16T11:57:41.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 94%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jan Matthews
0
Reputation points
answered
2026-09-16T12:32:53.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.9K
Reputation points
Independent Advisor
2 answers
How to run a MS Defender scan on iOS that’s not an IMac or MacBook.
I have MS Defender on all my iOS devices and I know how to run a scan on the MacBook and the iMac but not on the iPhone and iPad. What am I missing? Thanks!
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
103 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 33%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
New business tenant ends in billing account type "individual"
I created a completely new Microsoft 365 Business tenant for my registered German sole proprietorship, using a new work account and email address. While signed in with this new organizational account, I completed a new Azure signup, explicitly selected…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,264 questions
asked
2026-09-16T11:56:18.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 88%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sven Marks
0
Reputation points
commented
2026-09-18T18:58:01.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,895
Reputation points
Independent Advisor
3 answers
EXCEL Error
everytime i open my excel it shows repair now even if i repair it shows error and does not work what should i do about that
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,968 questions
asked
2026-09-16T11:53:31.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 52%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Meet Chaudhary
0
Reputation points
commented
2026-09-17T06:07:57.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
S
0
Reputation points
4 answers
My Hotmail account does not exist anymore..........
I attempt to login to my old Hotmail email account but the system indicates the account does not exist. I attempt to create a new account with the same login name but the system indicates that name has been taken. How can I get access to my old Hotmail…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,939 questions
asked
2026-09-16T11:52:06.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
William Sautters
0
Reputation points
answered
2026-09-16T13:07:08.0933333+00:00
TaoLi
113.4K
Reputation points
Independent Advisor
1 answer
how can i fix my issues of excel files
Hello, When I am opening my excel file its showing error and telling for repair, so tell me how can i resolve the issues.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,721 questions
asked
2026-09-16T11:51:59.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alok Ranjan Biswal
0
Reputation points
commented
2026-09-16T12:32:21.5833333+00:00
EmilyS726
269.1K
Reputation points
Independent Advisor
1 answer
Can sign into Microsoft servers. Cannot sign into xbox servers
I can sign into my Microsoft account successfully and remain signed in. However, when I select my Xbox profile, Xbox tells me I need to sign in. My Microsoft credentials are accepted, but Xbox immediately signs me out again. I have reproduced this with…
Windows for home | Other | Gaming
4,330 questions
asked
2026-09-16T11:51:34.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Reec Smyt
0
Reputation points
answered
2026-09-16T12:17:10.53+00:00
Gérard Oomens
132.1K
Reputation points
Volunteer Moderator
0 answers
Unexpected separate billing for Anthropic Claude models (Azure Marketplace) on an Azure Sponsorship subscription — not deducted from sponsorship credits
I have an Azure Sponsorship subscription and recently discovered that Azure Marketplace SaaS usage of Anthropic Claude models (Claude Fable 5 and Claude Opus 5) is being billed separately to my card, rather than being deducted from my sponsorship credit…
Foundry IQ
Foundry IQ
Knowledge index in Microsoft Foundry that lets AI agents retrieve grounded information from organization’s data
7 questions
asked
2026-09-16T11:45:46.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kush Sheth
0
Reputation points
asked
2026-09-16T11:45:46.14+00:00
Kush Sheth
0
Reputation points
2 answers
how can i get my stolen account back?
hey i tried everything to get my account back i filled the account recovery form and i did put everything i remember and it still says i didn`t provide enough info is there a way i can email Microsoft support and i will provide what needed to prove that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,878 questions
asked
2026-09-16T11:45:25.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Hamdi Ratrout
0
Reputation points
edited an answer
2026-09-16T12:26:13.3733333+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor