1,869,854 questions

Sort by: Created
3 answers

Over billing of my subscription

For the last couple of months, my account has been charged twice within the month. There have been two charges of $9.99 on my account, and I haven't been able to speak with anyone concerning this matter. I would like my subscription resume, but not…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T12:32:10.02+00:00
lamontte hamon 0 Reputation points
answered 2026-09-16T13:05:17.96+00:00
DaveM121 935.1K Reputation points Independent Advisor
1 answer

Live Agent for XBOx

Does Microsoft have live agents or is it all AI based. Someone used my Credit card. Which has caused me to have unpaid bills and insufficint bank. I am not going to wait a month for someone to call me. I want to speak to a live agent

Azure Analysis Services
Azure Analysis Services

An Azure service that provides an enterprise-grade analytics engine.

512 questions
asked 2026-09-16T12:28:13.6633333+00:00
Tonya Jones 0 Reputation points
answered 2026-09-16T12:28:26.01+00:00

AI answer

1 answer

AZ 700 Labs- VM quota issue

I am taking the AZ 700 course and following the labs. I have setup the free trial subscription specifically for the LAB. It seems some of the Labs require more VMs than allowed on my trial subscription, for example the Load balancer lab. Are there…

Azure | Azure Training
asked 2026-09-16T12:27:07.2033333+00:00
Stephen J 5 Reputation points
commented 2026-09-17T10:33:45.1233333+00:00
Stephen J 5 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft 365 on new computer

my new computer doesn't recognize my 365 license cannot access any microsft apps #365

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T12:26:36.2+00:00
Linda Roszak Burton 20 Reputation points
recommended 2026-09-16T13:43:31.82+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Incorrect blocking of an email sender

Hi, I have an email contact that has all their emails to me bounce with a reason given that I have marked them as spam. I have added them to safe senders and checked that I have not blocked them but I still do not get their emails. They are in my…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T12:15:32.3766667+00:00
Bob D'cruz 0 Reputation points
commented 2026-09-16T13:28:18.7533333+00:00
EmilyS726 269.1K Reputation points Independent Advisor
0 answers

Partner Center enrollment blocked – Reference number: 715-123160

Hi, We are trying to enroll in the Microsoft Partner Center portal (https://partner.microsoft.com/en-US/), but every time we attempt to complete the process, our request gets blocked by the automated system with the following error…

Microsoft Partner Center | Other
asked 2026-09-16T12:14:14.9733333+00:00
Adolfo Rodríguez 0 Reputation points
0 answers

The PsKill utility is listed as updated to version 1.18, but the PsTools.zip download still contains the old 1.17 version.

On the Sysinternals web site, the PsKill utility is listed as updated to version 1.18 (released 2026.09.10). Hovewer, the PsTools.zip download still contains the old 1.17 version.

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,400 questions
asked 2026-09-16T12:13:34.33+00:00
JON ERIK RYE 0 Reputation points
commented 2026-09-16T16:37:39.43+00:00
JON ERIK RYE 0 Reputation points
2 answers

I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell

I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-16T12:10:59.92+00:00
Sachin Kaushik 0 Reputation points
answered 2026-09-16T12:47:51.2266667+00:00
TaoLi 113.4K Reputation points Independent Advisor
1 answer

Multiple 365 accounts need to close and amalgamate

I am in my family sharing 365 account and log in through my gmail e-mail address however when I open outlook it shows my e-mail address as a really weird e-mail address (loads of random letters and numbers followed by @outlook.com. I want to use my gmail…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T11:59:11.7833333+00:00
louise allott 0 Reputation points
answered 2026-09-16T12:34:05.59+00:00
TaoLi 113.4K Reputation points Independent Advisor
1 answer

Useless rewards team support

To preface I've been using MS Rewards for a LONG time. I've never once had an issue, I've accumulated and redeemed well over a million points in that timeframe. Last week I had an issue where the Bing app daily check-in gave me the 50 points for checking…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,424 questions
asked 2026-09-16T11:58:57.5233333+00:00
Will Lyon 21 Reputation points
answered 2026-09-16T13:41:27.46+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

How to recover an account that a child account is linked to?

I have 2 Microsoft accounts.1 was created to link a child's account for school. Second account was created after not being able to "find" the details of the first one, of which the child account is linked to. I cannot unlink the child's account…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T11:58:08.79+00:00
Ntombenhle Mthembu 0 Reputation points
answered 2026-09-16T17:50:36.14+00:00
Haytham-C 5,550 Reputation points Microsoft External Staff Moderator
2 answers

NEW OUTLOOK START UP PROBLEM

NEW OUTLOOK STARTS BUT ONLY DISPLAYS AN ENVELOPE WITH A LETTER POPPIN IN AND OUT

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T11:57:41.51+00:00
Jan Matthews 0 Reputation points
answered 2026-09-16T12:32:53.82+00:00
SD - IA 179.9K Reputation points Independent Advisor
2 answers

How to run a MS Defender scan on iOS that’s not an IMac or MacBook.

I have MS Defender on all my iOS devices and I know how to run a scan on the MacBook and the iMac but not on the iPhone and iPad. What am I missing? Thanks!

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2026-09-16T11:57:25.1533333+00:00
Casiandra 0 Reputation points
edited an answer 2026-09-17T09:45:32.84+00:00
Thomas4-N 22,050 Reputation points Microsoft External Staff Moderator
1 answer

New business tenant ends in billing account type "individual"

I created a completely new Microsoft 365 Business tenant for my registered German sole proprietorship, using a new work account and email address. While signed in with this new organizational account, I completed a new Azure signup, explicitly selected…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T11:56:18.2433333+00:00
Sven Marks 0 Reputation points
commented 2026-09-18T18:58:01.0733333+00:00
Hani-Ng 1,895 Reputation points Independent Advisor
3 answers

EXCEL Error

everytime i open my excel it shows repair now even if i repair it shows error and does not work what should i do about that

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T11:53:31.7133333+00:00
Meet Chaudhary 0 Reputation points
commented 2026-09-17T06:07:57.0366667+00:00
S 0 Reputation points
4 answers

My Hotmail account does not exist anymore..........

I attempt to login to my old Hotmail email account but the system indicates the account does not exist. I attempt to create a new account with the same login name but the system indicates that name has been taken. How can I get access to my old Hotmail…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T11:52:06.0166667+00:00
William Sautters 0 Reputation points
answered 2026-09-16T13:07:08.0933333+00:00
TaoLi 113.4K Reputation points Independent Advisor
1 answer

how can i fix my issues of excel files

Hello, When I am opening my excel file its showing error and telling for repair, so tell me how can i resolve the issues.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T11:51:59.26+00:00
Alok Ranjan Biswal 0 Reputation points
commented 2026-09-16T12:32:21.5833333+00:00
EmilyS726 269.1K Reputation points Independent Advisor
1 answer

Can sign into Microsoft servers. Cannot sign into xbox servers

I can sign into my Microsoft account successfully and remain signed in. However, when I select my Xbox profile, Xbox tells me I need to sign in. My Microsoft credentials are accepted, but Xbox immediately signs me out again. I have reproduced this with…

Windows for home | Other | Gaming
asked 2026-09-16T11:51:34.91+00:00
Reec Smyt 0 Reputation points
answered 2026-09-16T12:17:10.53+00:00
Gérard Oomens 132.1K Reputation points Volunteer Moderator
0 answers

Unexpected separate billing for Anthropic Claude models (Azure Marketplace) on an Azure Sponsorship subscription — not deducted from sponsorship credits

I have an Azure Sponsorship subscription and recently discovered that Azure Marketplace SaaS usage of Anthropic Claude models (Claude Fable 5 and Claude Opus 5) is being billed separately to my card, rather than being deducted from my sponsorship credit…

Foundry IQ
Foundry IQ

Knowledge index in Microsoft Foundry that lets AI agents retrieve grounded information from organization’s data

7 questions
asked 2026-09-16T11:45:46.14+00:00
Kush Sheth 0 Reputation points
2 answers

how can i get my stolen account back?

hey i tried everything to get my account back i filled the account recovery form and i did put everything i remember and it still says i didn`t provide enough info is there a way i can email Microsoft support and i will provide what needed to prove that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T11:45:25.7466667+00:00
Hamdi Ratrout 0 Reputation points
edited an answer 2026-09-16T12:26:13.3733333+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor