Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,081 questions
4 answers
I am trying to locate my product key
I have gone in to my account but cannot find the product key where can i recover it, I purchased windows 365 last year on line from microsoft
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Motherboard has died
How do I activate Windows 11 when I install a new motherboard?
Windows for home | Windows 11 | Licensing and activation
5,266 questions
asked
2026-09-12T08:29:49.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 43%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mik
0
Reputation points
answered
2026-09-13T07:30:34.4333333+00:00
Kapil Arya
38,446
Reputation points
Volunteer Moderator
2 answers
Accessing and synchronising emails across severeal PCs
Dear Sir, Can you offer any advice on possible methods for accessing, sharing and synchronising emails across several PCs? At present all emails are POP3 and can be accessed across machines (desktop, laptop and iPad) but the mailboxes aren't…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,648 questions
asked
2026-09-12T08:23:45.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Christopher Naylor
0
Reputation points
answered
2026-09-13T06:49:53.9166667+00:00
Hornblower409
14,815
Reputation points
1 answer
Missed exam due to 12:00 AM/PM scheduling mix-up – AI Skills Fest 2026 voucher assistance
Hi Microsoft Support Team, I earned a 100% discount voucher from the AI Skills Fest 2026 (R2) to take the AZ-900 exam. Unfortunately, due to an accidental confusion between 12:00 AM and 12:00 PM, I scheduled the exam for midnight and unintentionally…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,727 questions
asked
2026-09-12T08:05:43.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jayaraj V
0
Reputation points
answered
2026-09-12T08:41:52.22+00:00
Julian Sharp
42,946
Reputation points
2 answers
Paste options Crtl v+ Crtl D problem,
I can't Copy Paste, I only get copy but couldn't get it pasted With Default Paste ( Crtl + V) it's only paste with advanced Options (Values Paste, Formula), I can't also get crtl+d option Please i need a direct solution to get my tasks done
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,679 questions
asked
2026-09-12T08:04:52.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Khlil Tarek
0
Reputation points
answered
2026-09-12T08:38:44.4133333+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
3 answers
Cannot Activate Windows 11 Pro after changing hardware - cannot solve error 0xC004F211
I am trying to activate Windows after changing hardware on a device recently. I went the troubleshooting root and Windows is unable to activate. It cannot even pick up my previous devices
Windows for home | Windows 11 | Licensing and activation
5,266 questions
asked
2026-09-12T08:00:37.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 75%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vernon Nogabie
0
Reputation points
answered
2026-09-12T08:34:17.6833333+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
2 answers
OneDrive storage quota suddenly changed to 10 GB in Microsoft 365 E5 Developer
I am using Microsoft 365 E5 Developer. Until recently, my OneDrive worked normally and stored hundreds of GB of data. However, my OneDrive now shows: Storage quota: 10 GB Usage: approximately 800 GB Uploads are blocked Folder creation is blocked …
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
973 questions
asked
2026-09-12T08:00:21.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 78%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
takeshi ikeda
0
Reputation points
edited an answer
2026-09-12T10:00:15.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,110
Reputation points
Independent Advisor
2 answers
how to fix bluetooth problem
the bluetooth option in laptop does nhi apear i want to fix this problem any how with in 15 min
Windows for home | Other | Devices and drivers
6,809 questions
asked
2026-09-12T07:59:56.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
arpit sahu
0
Reputation points
answered
2026-09-12T12:30:21.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,185
Reputation points Microsoft External Staff
Moderator
0 answers
Azure for Students verification used, no subscription created, and all support channels inaccessible
Hello, I am a current student at The Hong Kong Polytechnic University. I attempted to activate Azure for Students using my academic email. My academic email is now marked as having already been used for verification this year, but no Azure for Students…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,308 questions
asked
2026-09-12T07:58:50.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELX%3C/text%3E%3C/svg%3E)
LU, XIZHEN [Student]
0
Reputation points
edited the question
2026-09-13T11:46:34.1633333+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator
5 answers
A form in MS-Access that has worked since 2016 now fails on the report field with =Date() as the control
The same field is used on a number of reports to show the date when the report was printed. It is an unbound field with "=Date()" to provide the current system date (in medium date format). This has worked wonderfully well and simply for the…
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,918 questions
asked
2026-09-12T07:58:44.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Neville Williams
0
Reputation points
answered
2026-09-12T15:57:44.38+00:00
George Hepworth
23,120
Reputation points
Volunteer Moderator
1 answer
Azure for Students verification completed but no subscription was created
Hello, I am a current full-time student at [Moderator note: Personally Identifiable Information removed] I attempted to activate Azure for Students using my university academic email. The academic verification process did not complete properly, and no…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,476 questions
asked
2026-09-12T07:53:06.0133333+00:00
LU, XIZHEN [Student]
0
Reputation points
edited an answer
2026-09-12T09:20:20.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,165
Reputation points
Independent Advisor
3 answers
how to fix my web-camera on my lenovo laptap ?
It is either blank or blurry. Tried all steps to restore it but failed
Windows for home | Other | Devices and drivers
6,809 questions
asked
2026-09-12T07:45:30.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 63%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWT%3C/text%3E%3C/svg%3E)
Wenda Tee
0
Reputation points
answered
2026-09-12T08:31:44.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor
3 answers
Main user name on email doesn't receive emails Alias name still does affecting all emails in business
Hi I need help how to resolve the issue with main usernames as our incoming emails are not coming through and throws up Entra ID issue but the Alias names attached works fine the AI support just gives me the run around if some can provide a step-by-step…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,384 questions
asked
2026-09-12T07:40:44.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Malcolm Taylor
0
Reputation points
answered
2026-09-13T06:16:16.9633333+00:00
zafar iqbal
160
Reputation points
3 answers
Bought new Onedrive storage, but my files are still getting deleted
I got my card renewed, so all my subscriptions on my phone got cancelled. Ive re-bought the 100gb onedrive storage, but it wont show up, and it's been weeks now. I keep getting emails about my files getting deleted soon, actually in just 10 days. But I…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,163 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 71%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
1 answer
AADSTS5000228: Access to tenant is denied - sole Global Administrator locked out of newly created tenant
I am locked out of a Microsoft 365 tenant I created myself. I am the sole Global Administrator, so I cannot ask an administrator to help, and I cannot open a support request from the admin center because sign-in itself fails. Error, reproduced…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,941 questions
asked
2026-09-12T07:29:49.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 31%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kazuki Sasaki
0
Reputation points
edited the question
2026-09-12T08:08:38.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
APA edition 7
how I can add APA edition 7 to my microsoft? I have only edition 6 in word and I need to add it
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
631 questions
asked
2026-09-12T07:25:00.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 9%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Safa Etoom
40
Reputation points
edited the question
2026-09-12T09:51:00.55+00:00
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
2 answers
Redeeming a gift card
I am trying to redeem a gift card from Microsoft Rewards but I am getting the message "On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions." despite that I'm not on the go and that…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,317 questions
asked
2026-09-12T07:12:13.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERY%3C/text%3E%3C/svg%3E)
Rubi Yriarte
0
Reputation points
answered
2026-09-12T07:53:04.0033333+00:00
Muhammad Bilal Khan
80
Reputation points
2 answers
i need to access my past sent emails containing 100's hours research over 1000's items, while lost using Outlook Classic.
My laptop was supposed to have Office installed qualifying me for upgrades to windows, etc. After 18months, and numerous downloads, apparently Windows determined i did not quality? as office was only a shell/part loaded version with only very basic…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,648 questions
asked
2026-09-12T07:11:07.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Trevor Williams
0
Reputation points
commented
2026-09-13T15:23:44.0066667+00:00
Hornblower409
14,815
Reputation points
1 answer
How to prevent pictures from changing into other pictures
I use Word to create items for my board game, but occasionally images are replaced by different images the next time I open a file. This often happens to multiple versions of the same image, but not all of them. In the attached image, most of the icons…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,712 questions
asked
2026-09-12T07:10:39.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Karl
0
Reputation points
answered
2026-09-12T08:10:13.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,625
Reputation points
Independent Advisor
3 answers
Unable to add payment method
Have tried to add a payment method to renew my Microsoft 365 subscription. tried multiple cards from different banks aNY IDEAS?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,078 questions
asked
2026-09-12T07:00:07.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Margaret Goodrem
0
Reputation points
answered
2026-09-12T10:17:17.6166667+00:00
Jhun Buala
5,625
Reputation points
Independent Advisor