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Azure for Students verification succeeded, but subscription was not provisioned — AADSTS16000 blocks support access

I successfully completed the academic verification for Azure for Students. I signed in with my personal Microsoft account and used my university email only for academic verification. The verification page displayed: “Congratulations! Your academic status…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

984 questions
asked 2026-09-16T06:49:41.11+00:00
songjun yang 0 Reputation points
1 answer

How to fix when the Intel(R) graphics processor is not in the selection and can't be searched up.

When I check PC manager and it says my Intel(R) graphics processor is not used over 120 and I don't know how to open it. Can someone help me open it up when i tried to search it up? And when i tried download one, it says i did not meet the minimum…

Windows for home | Windows 11 | Gaming
asked 2026-09-16T06:49:30.74+00:00
PHUNG Nike 0 Reputation points
answered 2026-09-16T07:26:03.91+00:00
DaveM121 933.9K Reputation points Independent Advisor
1 answer

company account was not recognized by new phone

I was trying to sign in my account on my new phone and it kept asking for a verification code that was being sent to the old device i no longer have access to. What do i do ????

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-16T06:49:11.72+00:00
Jason Wong 0 Reputation points
commented 2026-09-17T11:50:06.4033333+00:00
Ana Le 2,610 Reputation points Independent Advisor
1 answer

Copy/ paste issue in MS excel 2024,2021, 2019 and 2016

Copy/ paste issue in MS excel 2024,2021, 2019 and 2016

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T06:48:52.6833333+00:00
Somasekhar Dhurjati 0 Reputation points
answered 2026-09-16T07:04:50.61+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

BIS Document for microsoft surface laptop

I am planning to import a Microsoft Surface Laptop from the USA to India. The laptop will be awarded to me as a prize for winning a hackathon. It is not being purchased for resale or commercial purposes. However, Indian Customs has asked for a BIS…

Surface | Surface Laptop | Safety and security
asked 2026-09-16T06:45:59.2633333+00:00
Yogesh Murugan 0 Reputation points
commented 2026-09-16T10:18:47.5166667+00:00
Yogesh Murugan 0 Reputation points
1 answer

I urgently need this escalated to the Data Protection and Tenant Recovery team to reset the MFA registration

I am the Global Administrator for our Microsoft 365 business tenant, and I have been completely locked out of my account for several days with Error 500121. I already have an open support case but have received zero response or follow-up from support. I…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-16T06:43:14.1933333+00:00
Mohammad Zishan 0 Reputation points
answered 2026-09-16T07:18:46.8566667+00:00
JeseminQH 845 Reputation points Independent Advisor
1 answer

End Windows, how about Office?

Now that Windows 10 has reached its end of support, I’m concerned about how this will affect users who are still running Microsoft 365 Apps or other Office applications on Windows 10. For example, if a user encounters an issue with Outlook, Word, Excel,…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-16T06:35:43.63+00:00
Punk Krystal 0 Reputation points
commented 2026-09-16T07:43:19.56+00:00
Dora-T 1,050 Reputation points Independent Advisor
1 answer

Intune Issue

As we would like to upgrade PCs from 24H2 to 25H2, we know that we need to deploy an enablement package first before upgrade to 25H2 such as kb5054156. I created a new package for it but seems not working. It stuck "in progress". I checked…

Microsoft Security | Intune | Updates
asked 2026-09-16T06:34:44.04+00:00
Bindu M S 60 Reputation points
answered 2026-09-16T23:31:53.0866667+00:00
Anthony Porter 390 Reputation points
0 answers

Artifact Signing eligibility: Australian sole trader with registered business name

I’m an Australian sole trader with an active ABN, developing Windows audio plugins under the name Revesby Audio. My ABR entity type is “Individual/Sole Trader”. Can I qualify for Public Trust signing through Organisation/DBA validation, despite the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,307 questions
asked 2026-09-16T06:34:04.4466667+00:00
Justin Graham 0 Reputation points
1 answer

Mouse Issues

After coming back to my PC from a 20–30-minute break, I find my mouse isn't working. the RGB lights are still on but the red light at the bottom of the mouse is off and there is not any physical damage to the mouse or USB port on the PC. I don't…

Windows for home | Other | Search, touch, and mouse
asked 2026-09-16T06:28:59.7333333+00:00
Val 0 Reputation points
commented 2026-09-16T16:51:34.2866667+00:00
DaveM121 933.9K Reputation points Independent Advisor
2 answers

Issue with Microsoft 365 Personal Monthly Subscription Purchased via Google Play

Hello, I recently purchased the Microsoft 365 Personal Monthly subscription through Google Play (Transaction ID: GPA.3397‑0641‑3820‑83399..0). The amount charged was ZAR 159.00. I attempted to request a refund through Google Play, but it was declined…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-09-16T06:25:15.0333333+00:00
Timothy Johan Schutte 0 Reputation points
answered 2026-09-16T17:31:23.99+00:00
paulr0511 48,635 Reputation points Independent Advisor
1 answer

how to remove out look mail from my computer

how to remove out look mail from my computer how to remove out look mail from my computer

Windows for home | Other | Email and communications
asked 2026-09-16T06:19:03.23+00:00
Alb Whitman 20 Reputation points
answered 2026-09-16T07:17:16.4533333+00:00
Quinn.HP 9,745 Reputation points Independent Advisor
0 answers

Azure Billing/Payment Timeline Change Causing Service Interruption and Subscription Restrictions

Hello Microsoft Azure Community, We are facing an urgent Azure billing/payment issue that has now resulted in service interruption and restrictions on adding new subscriptions. We would like some clarification and guidance from the Azure Billing…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,004 questions
asked 2026-09-16T06:16:39.8+00:00
Pratik Pragnya Tripathy 0 Reputation points
3 answers One of the answers was accepted by the question author.

excel experiencingg issues

Excel has run into an error from preventing it from working correctly

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T06:07:43.5233333+00:00
Debbie Lightbody 20 Reputation points
commented 2026-09-16T07:02:05.64+00:00
Debbie Lightbody 20 Reputation points
1 answer

I am registered for the Microsoft virtual training session for the 16th Sep 2026 11:00 AM Central Daylight Time but still now i didn't get meeting link. meeting also already started.

I am registered for the Microsoft virtual training session for the 16th Sep 2026 11:00 AM Central Daylight Time but still now i didn't get meeting link. meeting also already started.

Community Center | Not monitored
asked 2026-09-16T05:59:12.1433333+00:00
Utla Rajesh Rao 0 Reputation points
answered 2026-09-16T09:29:40.78+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
2 answers

Request to Add Read Receipt and Delivery Tracking to Outlook for Android

Hello Microsoft Outlook Team, I am a user of the Microsoft Outlook app on Android, and I would like to request an important feature: the ability to track sent emails and receive read and delivery receipts directly within the Android app. It would be…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-16T05:56:01.0333333+00:00
answered 2026-09-16T06:09:32.78+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
2 answers

Publisher 365 Files will end on October 1, 2026. What other program will open them after that?

If I purchase perpetual Office 2021, will I be able to open Publisher 365 files that I have created in it? If not, is there something else? I have used Microsoft Publisher since it was created and have thousands of files. The past three years I have…

Microsoft 365 and Office | Publisher | For home
asked 2026-09-16T05:47:08.6066667+00:00
Mary Henderson 10 Reputation points
commented 2026-09-16T06:29:37.0433333+00:00
Rita Cavanagh 20 Reputation points
2 answers

HOW DO I FIND ATTACHED FILES IN AN EMAIL CHAIN?

HOW DO I FIND ATTACHED FILES IN AN EMAIL CHAIN? TRYING TO FIND A SUPPOSED ATTACHMENT IN A CHAIN AND MY ATTATCHMENT DOESNT SHOW EITHER.

Outlook | Web | Outlook.com | Email
asked 2026-09-16T05:45:31.8766667+00:00
Paul Mutch 0 Reputation points
answered 2026-09-16T06:41:47.92+00:00
DYARI BARHAM 37,661 Reputation points Independent Advisor
2 answers

HOW DO I GET MY SCREEN BACK TO NORMAL SIZE

MY SCREEN IS WAY TO BIG IT CUTS OFF EVERYTHING, HOW CAN I RESIZE MY SCREEN TO FIT RIGHT.

Windows for home | Windows 11 | Display and graphics
asked 2026-09-16T05:45:22.9566667+00:00
meyosha oates 0 Reputation points
answered 2026-09-16T06:23:03.9566667+00:00
DaveM121 933.9K Reputation points Independent Advisor
2 answers

Unable to Access Microsoft 365 Business Standard Tenant – Order ID: [Moderator note: Personally Identifiable Information removed]

Dear Microsoft Support, I am requesting assistance locating and restoring access to my Microsoft 365 Business Standard tenant. My organization is [Moderator note: Personally Identifiable Information removed], a registered nonprofit organization. I…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-16T05:43:12.1133333+00:00
Sheena Frye 0 Reputation points
edited an answer 2026-09-17T01:35:11.4766667+00:00
Jade Ng 15,745 Reputation points Microsoft External Staff Moderator