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Overpayment of subscription. Request refund.

I was charged $159 on 13 September for Microsoft 365 Personal. I am now included under my husband’s Microsoft 365 Family plan (Tom Burns – .........@humanconcepts.com.au), which was purchased on 9 September. Since I wasn’t added until several days later,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T01:55:32.95+00:00
Maxine Burns 0 Reputation points
answered 2026-09-16T02:31:42.28+00:00
Estrella721 46,025 Reputation points Independent Advisor
2 answers

Automatically make Team Channel Notifications appear

When creating a new channel in a team, or when getting added to a channel, my notifications for this new channel is never turned on. How can I turn on notifications for my channel as a default setting?  I have ran into many issues when @ing people for…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-09-16T01:50:06.9833333+00:00
Jeremiah Pauler 0 Reputation points
commented 2026-09-16T23:36:19.39+00:00
Jade Ng 15,745 Reputation points Microsoft External Staff Moderator
2 answers

An Excel file disappeared after I saved it and shut down my laptop

An Excel file disappeared after I saved it and shut down my laptop earlier this afternoon. When I came back to continue working on it, the file is gone. I do not know how to find it. The laptop says the file does not exist.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T01:33:18.6866667+00:00
Marc Demers 0 Reputation points
answered 2026-09-16T04:57:33.7566667+00:00
Senthil kumar 2,500 Reputation points
1 answer

I got redirected from the old Copilot to a new one how to I bypass this it happened on September 1st 2026

let me know what you guys can do it better a"100% MUST work around"kay thanks bye

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-16T01:26:03.61+00:00
Lila Jane Ferry(Kyubey) 10 Reputation points
commented 2026-09-16T21:45:34.3666667+00:00
Lila Jane Ferry(Kyubey) 10 Reputation points
2 answers

I remotely locked my computer and now i want to unlock it

I remotely locked my computer and now i want to unlock it

Windows for home | Windows 10 | Security and privacy
asked 2026-09-16T01:21:58.48+00:00
Malka Feldman 0 Reputation points
answered 2026-09-16T01:57:48.6033333+00:00
Estrella721 46,025 Reputation points Independent Advisor
1 answer

I’ve already purchased halo the master chief collection and 1 addom with the collection halo reach DLC but it says I need to buy both now.

I either want my money back to buy or re pay for these games but years ago I bought halo mcc with my own moneyy and just recently played it with zero issue till this day and it’s forcing me to not only buy another copy but it wouldn’t allow me to play it…

Windows for home | Other | Gaming
asked 2026-09-16T01:21:51.17+00:00
Mrb 0 Reputation points
answered 2026-09-16T02:40:44.4266667+00:00
Jeronimo Fuerte 46,185 Reputation points Independent Advisor
1 answer

How to get extension for Founders Hub Azure Subscription after the date is expiring and still credit is there

Hello, I am founder of TECHMEDO and we received Microsoft support for startups and got the benefit is USD 50 K for Azure which is 50 % used and its date is expiring, i want that to be extended to support the NPOs working in underserved and humanitarian…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,698 questions
asked 2026-09-16T01:09:24.6966667+00:00
answered 2026-09-22T07:48:13.3266667+00:00
1 answer

Go straight to Shared

Why cant you just be able to open in Shared to see files as a default instaed having to always bypass Posts which is never used?

Microsoft Teams | Microsoft Teams for business | Files | Other
asked 2026-09-16T01:02:51.3833333+00:00
Michael 0 Reputation points
answered 2026-09-16T01:34:13.38+00:00
Elena-VH 1,810 Reputation points Independent Advisor
1 answer

I need help recovering an old Family Safety account. I forgot the email.

I have the lost the email to my family safety organizer account. I would like to remove someone as they no longer need it.

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-16T01:01:43.2033333+00:00
Fakhraddin Amirov 0 Reputation points
answered 2026-09-16T02:46:21.9933333+00:00
Jhun Buala 5,730 Reputation points Independent Advisor
2 answers

Subscription

I was charged for a subscription I do not want or use... How can I request a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T00:56:45.4366667+00:00
John Owens 0 Reputation points
answered 2026-09-16T01:30:36.7133333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
2 answers

Charged for $159 Personal but already included in Family Plan $179

I was charged $159 on 13 September for Microsoft 365 Personal. I am now included under my husband’s Microsoft 365 Family plan (Tom Burns – ******@humanconcepts.com.au), which was purchased on 9 September. Since I wasn’t added until several days later,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T00:54:47.23+00:00
Maxine Burns 0 Reputation points
commented 2026-09-16T01:31:52.1933333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

Why do you require me to allow downloads before logging into my outlook account?

I cannot log into any of my school email/outlook accounts without allowing downloads. It has been since I updated Mac OS yesterday.

Outlook | MacOS | New Outlook for Mac | For education
asked 2026-09-16T00:50:56.4566667+00:00
Brad Swope 0 Reputation points
commented 2026-09-17T09:23:28.59+00:00
Darren Bruce 1,740 Reputation points Independent Advisor
0 answers

problem with microsoft office word and excel

All of a sudden it appears my Microsoft Word and excel program are not working correctly. In Excel when I try and print a document in portrait orientation it automatically goes into landscape. If I can change a setting and do get it to move to portrait…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T00:40:49.36+00:00
Cynthia Murphy 0 Reputation points
commented 2026-09-16T01:18:41.3466667+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

windows it is not Activate

I had reset my laptop was so slow so I thought it best to start fresh. Once I had reinstalled I noticed windows hadn't activated and l dont want to get a other laptop because this one is working fine

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T00:40:10.1566667+00:00
julio hernandez 0 Reputation points
commented 2026-09-16T01:12:45.83+00:00
EmilyS726 268.4K Reputation points Independent Advisor
1 answer

Artifact Signing Public Trust blocked — AU10TIX won’t recognize valid New Hampshire driver’s license

I'm trying to complete Public Trust organization identity validation for Azure Artifact Signing. The organization validation has reached the representative identity-verification step, but I cannot complete the AU10TIX government ID scan. I'm using a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,302 questions
asked 2026-09-16T00:36:55.7466667+00:00
nicholas kasiaras III 0 Reputation points
answered 2026-09-16T03:38:16.3633333+00:00
SHOUMIK CHAKRAVARTY 910 Reputation points
1 answer

how to take my account back when i lost all access to my microsoft account?

hi, someone take my account away from a minecraft trick on a discord server, they said give them the code to link my Minecraft account to the server, i did it and they took my account. i know the gmail took my Microsoft account, that account now link my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T00:36:19.57+00:00
Shiiro Poncha 0 Reputation points
edited the question 2026-09-16T02:25:55.4366667+00:00
Jack Dang (WICLOUD CORPORATION) 18,975 Reputation points Microsoft External Staff Moderator
1 answer

Had Windows on a computer that was struck by lightning and destroyed.

Hello, I had a desktop computer that originally started with a paid version of Windows 7. I updated over the years to Windows 9 or 10 (not sure). My house was hit by lightning last week and that computer was destroyed. I've built a new desktop and…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T00:26:32.8266667+00:00
Douglas Fishman 0 Reputation points
commented 2026-09-16T09:58:42.68+00:00
Neil D 34,305 Reputation points Volunteer Moderator
1 answer

How to fix region issue with gift cards?

I was given a gift card from a family friend, and when I try to redeem it, it gives an error message for wrong region. She most likely bought it in canada, and I have no record of purchase, as she bought it, is there any way to fix this?

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-16T00:21:35.47+00:00
Duckyduck 0 Reputation points
answered 2026-09-16T00:54:04.7233333+00:00
EmilyS726 268.4K Reputation points Independent Advisor
2 answers

Error: Associate script with workbook

Hello, I have created an Office Script in Excel for the web and stored the workbook in OneDrive. The script runs successfully when I execute it manually from the Automate tab. My goal is to associate the script with the workbook and create a worksheet…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T00:17:42.59+00:00
Nikhil Narayanan 0 Reputation points
commented 2026-09-17T04:00:57.0433333+00:00
Kien 1,710 Reputation points Independent Advisor
2 answers

Missing OneDrive icon on MacOS

My boss invited me to share the ms365 and OneDrive accounts. I uploaded all MacOS files to the OneDrive for the company OneDrive. I had to create my own login and it seemed all out of sync. I have tried fixing it on my own and now I have a bigger mess.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-16T00:17:17.0133333+00:00
Todd Bruening 0 Reputation points
answered 2026-09-16T07:17:37.7366667+00:00
Alvise Cervellati 6,630 Reputation points Independent Advisor