9,258 questions
1 answer
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)
What is kept when doing an "in-place upgrade" and choosing not to keep apps (only personal data)? A standard "in-place upgrade" fails to repair my Windows 11 (get an error in SAFE_OS BOOT phase). So I'm thinking about doing an…
Windows for home | Windows 11 | Install and upgrade
asked
2026-09-14T01:02:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lars-Erik Østerud
45
Reputation points
answered
2026-09-14T01:38:04.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.9K
Reputation points MVP
Volunteer Moderator
1 answer
Paid for Microsoft Business Standard but don't have it. Not showing up in order history.
After a free trial period, MS Business Standard was supposed to kick in automatically. I paid $277.20 on August 26. But it's not showing up in my order history and I don't appear to actually have it. I have attached screen shots of relevant details. …
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,164 questions
asked
2026-09-14T00:58:06.14+00:00
Kylie Meznar
0
Reputation points
edited a comment
2026-09-16T15:37:53.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,000
Reputation points
Independent Advisor
2 answers
certificates
how do i get copies of my certifications, i took my test at pearson testing center
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,832 questions
asked
2026-09-14T00:51:32.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Terry Johnson
0
Reputation points
answered
2026-09-14T01:27:19.7066667+00:00
Marcin Policht
107.9K
Reputation points MVP
Volunteer Moderator
2 answers
lost work, now a blank page
I was typing my work on word 365, when it went blank , I have 3 blank pages and can't seem to get up anything I have done in the past 2 hours.
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,911 questions
asked
2026-09-14T00:49:32.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tiffany T Tyler
0
Reputation points
commented
2026-09-16T06:53:34.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,760
Reputation points Microsoft External Staff
Moderator
2 answers
failing to open
About once a week the new Outlook gives me a message "We detected a problem launching the new Outlook. Please try again later." When this happens I have no access to calendar items. What is causing this?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,403 questions
asked
2026-09-14T00:48:16.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Karen Tidler
0
Reputation points
commented
2026-09-15T13:08:19.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
1,650
Reputation points
Independent Advisor
3 answers
my internal camera has disappeared, nothing in device manager.
my internal camera has disappeared, nothing in device manager, worked a year ago
Windows for home | Windows 11 | Devices and drivers
24,389 questions
asked
2026-09-14T00:46:24.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nola Wilson
0
Reputation points
answered
2026-09-14T05:18:08.1233333+00:00
ApexNáV
265
Reputation points
2 answers
Disappearing emails
I received an email and below the email was a draft response from AI which I forwarded to the sender who received it and the copy of the sender's email to me. Both documents disappeared from my computer. The sender resent copies which also disappeared…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,777 questions
asked
2026-09-14T00:45:13.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Broudy, Louis
0
Reputation points
commented
2026-09-16T06:35:22.15+00:00
Kai-H
26,760
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot add a phone number in my Account info
I removed a phone number that got compromised, then I cannot add a new phone number for access/recovery purposes
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,638 questions
asked
2026-09-14T00:30:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lollie Brodley
0
Reputation points
answered
2026-09-14T01:04:19.9633333+00:00
EmilyS726
267K
Reputation points
Independent Advisor
1 answer
Group email won't send
When I try to email in one of my self-created groups, it says Couldn't send this message. When I click more details it says There was a problem sending this message. Please try again later. I have been using the group all year with no problem. I have a…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,777 questions
asked
2026-09-14T00:27:52.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michelle King
0
Reputation points
answered
2026-09-14T01:27:51.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,720
Reputation points
Independent Advisor
3 answers
I can't install Discord onto Windows 11 Home Edition
I am trying to install Discord onto my Windows 11 Home Edition. I have tried every guide on Reddit and Youtube that I can find. I have tried different compatibility modes. I have tried installing it as the System Administrator. Nothing works.
Windows for home | Windows 11 | Apps
2,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
2 answers
Hacked and Verification Email Changed
I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,065 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
1 answer
Please Help Two of My Microsoft Accounts were Hacked
Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,548 questions
asked
2026-09-14T00:04:23.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Abigail
0
Reputation points
answered
2026-09-14T00:04:40.51+00:00
AI answer
2 answers
Unable to Add phone number
Hi there, I believe my devices to be comprised. While trying to secure my Microsoft account, I deleted a phone number that was attached to my account. I then tried to add a new one. I received an error which stated that option is not available at the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,065 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 12%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
4 answers
Sending Bulk emails bounce bakc as spam
Hi, When I try to send a bulk email to my customers, its bouncing back saying that it's spam. Then when I try to send the same email to just 1 person, it will either go through or boucne back as spam. I have removed the signature, made the text plain and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,777 questions
asked
2026-09-13T23:47:14.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Craig Stuart
0
Reputation points
answered
2026-09-14T15:51:24.26+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
I can't press save after I did my captcha for my Microsoft 365 product key
Hi, After doing all the steps for the product key I bought I arrived to the captcha and after I completed it, it doesn't let me press save. I did find a Q&A on here that had some solutions for my problem such as turning off extensions, incognito…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,477 questions
asked
2026-09-13T23:41:09.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Granite
0
Reputation points
answered
2026-09-14T03:14:35.7266667+00:00
GsN5034 - IA
76,990
Reputation points
Independent Advisor
4 answers
HOW TOGET WHAT YOU PAY FOR FROM MICROSOFT DOWNLOAD
in the last hour I bought and supossedly installed Home Office 2024 online. I never got the product I paid for but did have a 2021 version which I uninstalled from my computer. I need to download and install what I paid for !
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,477 questions
asked
2026-09-13T23:40:50.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 14.000000000000002%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
b sprout
0
Reputation points
edited an answer
2026-09-14T05:42:16.1+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
I need a Valid Tax Invoice for MS365 payment please
Hello, I need a Valid Tax Invoice for MS365 payment please. Regards, Alan
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,125 questions
asked
2026-09-13T23:39:53.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alan Clarke
0
Reputation points
answered
2026-09-14T00:19:34.4466667+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
Personal Outlook.com calendar returns 401 with Calendars.ReadBasic after fresh consent
I’m building a local, read-only calendar connector for my personal Outlook.com account. My calendar works normally at outlook.live.com, but Microsoft Graph calendar requests consistently return HTTP 401. Configuration: Windows with Node.js…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,192 questions
asked
2026-09-13T23:37:56.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 3%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tim F
0
Reputation points
answered
2026-09-13T23:38:24.5066667+00:00
AI answer
2 answers
How can i change my administrator
i want to change the account on my pc administator
Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,247 questions
asked
2026-09-13T23:35:11.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kylian Mbappe
0
Reputation points
answered
2026-09-14T00:23:14.7633333+00:00
ApexNáV
265
Reputation points
1 answer
Cannot get a user signed into the tenant using Outlook for iPhone
We have created a new Microsoft tenant for a client. Previously, they were using GoDaddy for email and the user was able to use Outlook for iPhone for his email package. Once we migrated away from GoDaddy to Microsoft directly, he hasn't been able to…
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,495 questions
asked
2026-09-13T23:32:25.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Administrator
0
Reputation points
commented
2026-09-15T00:33:49.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kien
1,385
Reputation points
Independent Advisor