This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
Hi just upgraded last week to Office2016/64 on Win10 and discovered that the eyedropper in the color picker in PowerPoint no longer works. No matter where on the screen I put the cursor I get a gray color as opposed to the color immediately under the…
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I noticed that OneNote always displays PDF's sideways after inserting them using the File Printout command. I read some discussions where MS tried to say it had something to do with the printer driver in Adobe, etc., etc. I don't understand why I have …
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
I’m having the same issue as everyone else I cannot login to my email. I’ve tried using different devices, different browsers, everything. I’m getting frustrated I need to access my emails for work. How do I fix this problem and why is it happening?
Using classic Outlook for Windows in business environments
I am trying to copy and paste from one email to another and outlook will not keep the format. This is the new outlook app so there is no File tab like suggested in every other answer.
Using New Outlook on Windows for personal email, calendar, and contact management
Hi, starting today a pink bar at the top of my outlook page stating 'From February 1st, you'll need more storage to send or receive emails.' then provides 2 links to 'Manage Storage' & 'Get More Storage'. There is a second window bottom left hand…
Configuring preferences and options in Outlook.com
This is conceivable. I've been using Apple and iCloud for the last 15 years. For some time I wanted to check how to work on WIN 11. For mail and contacts, I chose Outlook in 365. Something bad happened in the contact database and I had to delete them…
Organizing and accessing contact information in Outlook.com
I recently switched over to try the "New Outlook". In the older layout version of Outlook, when downloading an attachment I had multiple options on how that attachment could be saved to my computer. The main option I utilized was simply "…
Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi. My family and I have created a Microsoft family group. When clicking the 'plan family events' link in the family home page we are all taken to our personal calendars but there is no 'Family Calendar' under the 'Other Calendars' list. Can someone…
Scheduling and managing events using Outlook.com calendar
Why not the usefull shortcuts contacts etc in the left colomn
Organizing and accessing contact information in Outlook.com
I am running Windows 11 Pro Version 10.0.22621 Build 22621 and for some reason Device Security is saying Standard hardware security not supported. I have the following settings: Secure Boot State - On BIOS Mode - UEFI tpm.msc - The TPM is ready for…
I have an issue, its on my Dell precision 3561, windows 11. The click function stops working randomly but in a weird way... Im still able to click on text boxes (in teams for example) but I cannot click to change applications, close a window, click and…
I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access…
How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and…
Hello My audio is still not working after the recent Winows 10 Version 2004 update. It causes the system to auto lockdown after initial booting and the audio functions are now totally lost. Please let me know what is current status to fix these…
Dear Sir, my windows 10 64-bit version 1709 updating this KB4093112 updates in a loop, that is initializing, downloading (no download stream since the 2nd loop), installing (counting from 0% to 100%), after that, the installation restarting as a loop,…
Greetings, I have a Surface Pro running Windows 10. When I opened it this morning Hello did not recognize me and said "Your PIN is required to sign in." When I tried to put my PIN in it says "Your PIN is no longer available due to a…
please o please tell me how i can stop Windows 10 from asking me to create a PIN to login with.....I DO NOT WANT TO CREATE ONE! no matter what I do it forces me to create one. I understand it might be more secure etc etc but I DO NOT WANT TO CREATE…
Screen saver set at 15 minutes, yet after 2 minutes of inactivity display goes blank requiring "enter" to get lock screen . I must always move my mouse to stay "active." Can't seem to find a solution online that works. *Modified…
Windows 8.1 asked update, I watched it go from 0% to 100%. And now it's been stuck on the black screen with the above phrase while a circle keeps revolving. This has been happening for the past 8 hours and there has been nothing I can do. My…
Hello, I recently upgraded my Lenovo Ideapad y500 to windows 8.1 "update" and my cursor disappears every time my computer boots to the start screen. I have not had this problem with the regular 8.1. I tried re-installing my touchpad driver and…