15,426 questions
96 answers
Can't create recovery drive on this PC
Hi guys, Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or…
Windows for home | Previous Windows versions | Performance and system failures
asked
2012-11-10T16:19:44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-07-07T19:27:30.85+00:00
Anonymous
96 answers
One of the answers was accepted by the question author.
WIndows Store App Won't Open )-:
The windows 8 store app wont open on my new laptop. All the other apps work fine, and when the app opens it shows the loading screen and that is it. It is not a resolution issue and it is very disappointing because there are many apps that i haven't…
Windows for home | Previous Windows versions | Microsoft Store
1,234 questions
asked
2012-11-06T22:58:57+00:00
Anonymous
asked
2025-07-07T19:27:30.85+00:00
Anonymous
96 answers
One of the answers was accepted by the question author.
Windows 7: Deleted files still show in windows explorer
when I delete a file in windows explorer it still shows there - I have to switch to a different directory and back, then the file name of the deleted file disappears. How can windoes explorer be configured so that deleted files disappear there…
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2009-10-24T06:38:50+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
96 answers
One of the answers was accepted by the question author.
Windows explorer random crashes for Windows 7 64-bit
Hello, I have been been getting random windows explorer crashes. I am on windows 7 64 bit version. Here are my most recent event error logs from the past day: Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771 …
Windows for home | Previous Windows versions | Apps
16,394 questions
asked
2009-12-11T14:12:36+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
96 answers
How to completely remove Copilot from Edge?
I've already disabled Copilot in the sidebar. I've toggled off "Chat response on result page" in the search settings. I want the Copilot AI disabled from the search result page, preventing automatic chatboxes on searches, and not activating…
Microsoft Edge | Tabs, address bar, and search | Windows 11
Microsoft Edge | Tabs, address bar, and search | Windows 11
Managing tabs, address bar, and search settings in Edge on Windows 11
877 questions
asked
2024-02-27T17:03:42+00:00
Anonymous
asked
2025-07-07T19:16:59.0433333+00:00
Anonymous
96 answers
How to prevent Microsoft Start page from coming up when I click on a news article in the New Tab page?
Starting today (1/4/2022), whenever I click on a news article in the New Tab page, the Microsoft Start page is displayed instead. How do I stop that from happening?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,477 questions
asked
2022-01-04T14:49:25+00:00
Anonymous
asked
2025-07-07T19:16:11.57+00:00
Anonymous
96 answers
Surface Pro 7 Freezing and Restarting
I just purchased the Microsoft Surface Pro 7 and have only been using it for one day. In that time it has frozen and completely restarted itself 4 times. It is brand new and I probably only have an hour or two or screen time. There is no specific thing …
Surface | Surface Pro | Power and battery
2,495 questions
asked
2019-12-06T00:10:46+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
96 answers
One of the answers was accepted by the question author.
Surface Pro 4 "Plugged in, Not Charging"
So I did a search and found a lot of similar issues with the Pro 2, but nothing that really fits what I'm dealing with regarding my pro 4. I've already swapped it out once before for this same issue, so I don't believe this is just a one off issue. I…
Surface | Surface Pro | Power and battery
2,495 questions
asked
2016-03-16T13:08:47+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
95 answers
I want to cancel subscription and get a refund
I want to cancel my subscription and get a refund
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,804 questions
asked
2025-03-04T22:04:42+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
95 answers
In Excel, how do I remove the Quick Access pane in the File Save interface?
The quick access pane is providing links that I do not have write access to and never save to, and I need the 'Browse' folder option at the bottom, which I now have to use the scroll bar in order to select. This is adding extra steps and reducing…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,983 questions
asked
2024-10-01T13:44:05+00:00
Anonymous
asked
2025-07-21T21:09:45.31+00:00
Anonymous
95 answers
KB5002121 breaks MS Access runtime applications
I just had a lengthy support call with a client. My MS Access (mde) file would not open. Received the message: "The expression on open you entered as the event property setting produced the following error. Requested type library or wizard is not…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,033 questions
asked
2022-07-13T19:05:58+00:00
Anonymous
asked
2025-07-21T21:04:26.14+00:00
Anonymous
95 answers
One of the answers was accepted by the question author.
Autosave Option Disabled - Office Mac
All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have,…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,130 questions
asked
2019-10-20T13:08:46+00:00
Anonymous
asked
2025-07-21T20:59:35.05+00:00
Anonymous
95 answers
Tell us the account you want to use to open _vti_rpc.
Why is this popping out in my word file? I am using office 365 subscription.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,733 questions
asked
2017-08-11T01:21:12+00:00
Anonymous
asked
2025-07-21T20:57:40.13+00:00
Anonymous
95 answers
One of the answers was accepted by the question author.
Sharepoint online frequent sites
My frequent sites never changes. It is only showing 3 sites and they are sites I haven't visited in several months. How do I get this to update with actual frequently visited sites?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,149 questions
asked
2017-12-04T16:44:20+00:00
Anonymous
asked
2025-07-21T20:57:40.13+00:00
Anonymous
95 answers
One of the answers was accepted by the question author.
Excel 2016 AutoRecover not working - NO files being saved to the AutoRecover File location
Document Recovery (AutoRecover) is not working for Excel 2016. System: Windows 8.1 64 bit Microsoft Excel 2016 MSO (16.0.8528.2126) 64 bit No fix even after a full Online repair of Office 2016 and, of course, all possible Office Updates. After working…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,895 questions
asked
2017-10-19T19:57:03+00:00
Anonymous
asked
2025-07-21T20:57:40.13+00:00
Anonymous
95 answers
One of the answers was accepted by the question author.
Reinstalling Microsoft Office 2013 on New Computer
I have read a lot of rumors on this topic on the web and want to get a real answer before proceeding. I purchased Microsoft Office 2013 a few months ago but never installed it. I'd like to install it now. However, I plan to purchase a new laptop in …
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,472 questions
asked
2013-06-01T10:31:19+00:00
Anonymous
asked
2025-07-21T20:54:17.3966667+00:00
Anonymous
95 answers
"Insert link to file"- where did this go?
I'm an attorney, and I created a great litigation and trial-management system using only OneNote. We put it to use in a large "mass action" case with over fifty plaintiffs and tens of thousands of exhibits. The system allowed us to completely…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,949 questions
asked
2013-02-06T22:04:23+00:00
Anonymous
asked
2025-07-21T20:53:07.3066667+00:00
Anonymous
95 answers
Outlook/Bing Calendars are Hours Off
I don't know what is going on, and I have tried to change my time zones in Outlook.Office365.com around to see if that fixes the issue. I use Outlook's Interests/Sports Calendar for sporting events going on in and around Seattle. When I added the sports…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,873 questions
asked
2023-05-19T17:53:47+00:00
Anonymous
asked
2025-07-21T19:38:45.2+00:00
Anonymous
95 answers
right click paste suddenly stopped working in outlook email
Normally I can use my mouse to highlight, copy and paste text and URL's from just about anywhere (files on my computer or online) and paste into the body of an email in outlook - have been doing this without any issue for more than five years. Now,…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,884 questions
asked
2023-01-25T18:19:01+00:00
Anonymous
asked
2025-07-21T19:38:45.2+00:00
Anonymous
95 answers
iOS and OSX add +1 day to contacts birthday and anniversary when syncing from/to Outlook.com
12/21/18 - An Outlook.com engineer has confirmed that they are currently waiting for deployment of the fix for all affected users. 12/22/18 - An Outlook.com engineer has confirmed that they are coordinating a fix with Apple. Expected Date:…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,127 questions
asked
2018-12-12T15:32:33+00:00
Anonymous
asked
2025-07-21T19:36:41.3866667+00:00
Anonymous