Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2020-08-23T05:09:20+00:00

    I have solved the issue following this steps:

    1. Open OneDrive preferences/Office and disable "Use Office applications to sync office files that I open". Then quit the OneDrive App.
    2. Open OneDrive App again and go to preferences/Office. Enable "Use Office applications to sync office files that I open" and quit OneDrive App.
    3. Open OneDrive App and go to OneDrive Folder (within Finder) and open any word or excel file. The AutoSave button is turned on automatically.

    I very hope that this trick helps others

    Good luck guys :)

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  2. Anonymous
    2020-05-08T05:57:14+00:00

    I've been having this problem for a while, today I was able to restore autosave when opening from Finder by doing the following:

    1. Quit any office apps that are running.
    2. In OneDrive's preferences, on the Office tab, turn off 'Use Office applications to sync Office files that I open'
    3. Quit OneDrive (More->Quit OneDrive)
    4. Start OneDrive again.
    5. Turn 'Use Office applications to sync Office files that I open' back on.

    For me, after this I was able to navigate to my OneDrive folder in Finder, open a file, and have Word/Excel etc recognise it and turn on auto save.

    OneDrive: 19.232.1124.0008

    Office: 16.36

    macOS: 10.15.4

    Hope that helps some people!

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  3. Anonymous
    2019-10-30T10:06:15+00:00

    An update - this issue remains outstanding as of macOS Catalina 10.15.1.  Many thanks.

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  4. Anonymous
    2019-10-20T17:37:46+00:00

    I can confirm the OP's report.  I am facing the same issue so perhaps I can add some info.

    On two of my Macs, I have a fresh install of macOS Catalina (10.15 with supplementary update).  I downloaded OneDrive and the Office 365 suite from Mac App Store.  Say, now, I have a Word file in my OneDrive folder.  Whether AutoSave is On depends on how I open the file -

    1. If I open the file from Finder, Word is unable to detect that the file is actually saved on OneDrive, so AutoSave is disabled.
    2. If I first launch Word, go to File > Open, choose "On My Mac", navigate to the OneDrive folder, pick my Word file, Word is still unable to detect that the file is actually saved on OneDrive, so AutoSave is disabled.
    3. If I first launch Word, go to File > Open, choose "Online Locations", pick my Word file, Word now knows that my file is on OneDrive, so AutoSave is on.

    This appears to be a bug.  I have two other Macs, both were upgraded from Mojave to Catalina (rather than a fresh install), on one the Office 365 and OneDrive were standalone, on the other the Office 365 and OneDrive were from Mac App Store.  On these two other Macs, Autosave is On regardless of how I open the file.

    I have attempted to reinstall the products but to no avail.

    For your information, my OneDrive version's 19.152.1013.0012 and my Word version's 16.30 (19101301).  Both are the latest versions available on Mac App Store.  On all Macs, OneDrive Finder Integration is enabled.

    Many thanks.

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