Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

Was this answer helpful?

6 people found this answer helpful.
0 comments

95 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jim G 134K Reputation points MVP
    2020-08-20T16:42:49+00:00

    Hi Xepoor,

    It is very important to let Microsoft know your findings. This forum is good for airing the issues, but it is not a communications channel to the Microsoft Developer team.

    Before proceeding, be sure your installation is current. The current update is 16.40

    How to check your version of Office:

    Go to the application menu. For example, in Microsoft Word, go to the Word menu. Then choose About Word. The resulting dialog tells you which version you have.

    Then, go to the application's Help menu. Choose the Feedback/Contact Support option. Using that method you send your feedback to the appropriate team for each application.

    Thanks.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-05-08T06:09:50+00:00

    It seems our prayers were finally heard. Yesterday everything started to work properly. I believe they finally fixed the issue. At least YESTERDAY it was working with me. 

    I didn’t have to do anything. So I believe they fixed on the backend.

    Did more people get the issue resolved?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-11-19T16:51:59+00:00

    Hi everyone,

    It is true that there has not been updates so far about this issue but for me, Office Apps in Mac are working fine with Catalina, at the beginning I had the same issue but then it fixes apparently without doing anything. However I have in my Preference Settings activated the option to give each app full disk access permissions. I hope this fix somebody's problems.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-10-20T15:39:17+00:00

    Under OneDrive or at least your desktop folders you can select whether the doc is saved to OneDrive or the local device

    The file you are opening is not saved to OneDrive, but the local device

    https://support.office.com/en-us/article/save-disk-space-with-onedrive-files-on-demand-for-windows-10-0e6860d3-d9f3-4971-b321-7092438fb38e

    Was this answer helpful?

    0 comments