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68 answers

Surface Book Battery Life - what are you getting

Hi everyone, I am not doing anything to intensive with my Surface Book.  Web, email, onenote, outlook.  I am not getting anything near 12 hours of battery life and 4 if i am lucky. Right now it says I have 33% battery life and have an 1 hour and 26…

Surface | Surface Book | Power and battery
asked 2015-10-28T18:44:45+00:00
Anonymous
68 answers One of the answers was accepted by the question author.

June 2021 Firmware Update for Surface Laptop 3 gave rise to USB C & cannot-shut-down problems and many more

After applied the June 2021 Firmware Update for Surface Laptop 3, this issue occurs: At the first time plugging a External SSD into USB-C port, it works fine. But when you click Safely Remove Hardware in notification area (but keep the device plugged),…

Surface | Surface Laptop | USB-C
asked 2021-07-02T07:52:18+00:00
Anonymous
68 answers

Surface 8 Pro - new SSD - compatibility with PCIe 4

Hello, is the Surface 8 Pro compatible with PCIe 4 drives or can I only use PCIe 3 ssd? If not all drives are compatible, which drives work? Best regards, Peter

Surface | Surface Pro | Performance and maintenance
asked 2022-08-21T13:47:41+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

office365 App download/installation for macOS Big Sur 11.7.10

I have just tried to download and install the office365 apps, but received the notification that the install needs Mac OS 12. I am running Mac OS 11. But can't seem to find the office365 download version for os11. From where can I install the latest…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2023-10-12T10:05:30+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

Word VBA function InsertFile is now failing on all builds from 15427.20194 Aug 3, 2022 and later

We have a product that assembles custom templates that has been around for about 20 years that operates on a library of about 1 million Word .docx format templates.  With users across the world.  Its been in use on every version of Word since 2003…

Microsoft 365 and Office | Word | For home | Windows
asked 2022-09-11T17:03:40+00:00
Anonymous
67 answers

Not Able to Post Videos to my Sway documents

I've been updating videos for a number of my existing Sway documents and since 1/21, I've been unable to add new videos.  Getting the error "There's a problem and the video couldn't be added to your Sway. Try again." I've tried with different…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2020-01-22T16:16:22+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

Surface Pen does not select cell on touch in Office 2016

With the last update of Office, my Surface Pen now only goes into Draw mode within an Excel or Word document. I've tried to look at all settings and can't see a place to change this back to what it was. It's nice to be able to select draw mode, but I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2016-02-24T21:01:42+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

How do I change the default font in Word 2013?

I am using Office 2013 on a Windows 7 platform. When I open Word the font is set to Calibri size 11. I would like the default to be Times Roman size 12. I cannot seem to find this as an option.

Microsoft 365 and Office | Word | For home | Windows
asked 2013-04-03T20:38:32+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

Rearranging the order of pages in Word 2010

In Word 2010  can you sort pages like you can sort pages in Powerpoint by simply dragging and dropping ?  If not by dragging and dropping, how?

Microsoft 365 and Office | Word | For home | Windows
asked 2012-03-15T13:24:51+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

How do i recover a document saved directly from download?

Hi, I sent my university coursework to a friend to proof read it. He sent it back with amendments, and i clicked on the attached file in hotmail, and continued working on it, clicking save every few minutes. However i did not click SAVE AS, and so when i…

Microsoft 365 and Office | Word | For home | Windows
asked 2010-04-22T22:35:08+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

PowerPoint found a problem with content in xxxx.ppt__PowerPoint can attempt to repair the presentation.__If you trust the source of this presentation, click repair.__There was an error access the file xxxxx.ppt

Problem with Office-2010 PowerPoint-2010 I am trying to download a powerpoint file from a web tool. After downloading when I try to open the file I get the blah blah "PowerPoint can attempt to repair the presentation." When I clicked repair it…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2010-12-08T00:39:25+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

ERROR 1935 When installing microsoft office 2007 on new comp with windows 7.

PLEASE help me before i lose my head... I just purchased a new computer with windows 7 on it.  I am trying to install Microsoft Office 2007 but I keep getting the "ERROR 1935 AN ERROR OCCURRED DURING INSTALLATION OF ASSEMBLY COMPONENT." I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2010-01-24T04:01:43+00:00
Anonymous
67 answers

Outlook Sign in

Maybe I am alone but the new Outlook is a nightmare for me. I can't open unless I pull up 365 and then I have to enter a password to sign into email.

Outlook | Windows | New Outlook for Windows | For business
asked 2024-11-13T21:09:52+00:00
Anonymous
67 answers

Unable to complete authorisation as their is no interactive call in progress

I changed my microsoft password, now on my android phone i cant sign in to my email account. I enter the new password, then enter the generated number on the authenticator, but then i receive the above message I am able to access my emails on my…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2024-11-25T07:10:37+00:00
Anonymous
67 answers

NEW Outlook app: how to add an IMAP account with user name different from email address?

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business
asked 2023-10-03T17:11:29+00:00
Anonymous
67 answers

How do I make a copy of the same draft email the new Outlook?

I often have to send alot of the same email, but slightly different variations. In the old outlook, I would go to my Drafts and CTRL + C and then CTRL + V to make multiple copies of the same draft email. I am not able to do this in the New Outlook 365.…

Outlook | Windows | New Outlook for Windows | For home
asked 2023-12-06T14:54:35+00:00
Anonymous
67 answers

How to remove "External" tag in Outlook subject lines

Recently my outlook business account has started tagging emails as "External" with a massive grey box that takes up a third of the available space it the preview pane. It was bad enough in the subject lines but this is making my inbox…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2022-12-13T16:44:21+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

I downloaded the latest version of Outlook app from play store on my android I was able to download the attachments from my mail and I cold open it from the outlook app  But i am not able to find the files that I have downloaded in my sdcard or in mu…

Outlook | Web | Outlook.com | Settings
asked 2015-04-24T06:05:59+00:00
Anonymous
67 answers

Log out of Outlook on Android

I have outlook for work on my Android. I do not wish to be on it at all times the constant notifications are an irritation. I found a post from 2013 saying that logging out on an android was not an option. Surely by now 3 years later this has been…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2017-04-13T13:52:54+00:00
Anonymous
67 answers One of the answers was accepted by the question author.

THE SERVICE IS UNAVAILABLE

Have been using new Outlook last few days no problem but this morning I am unable to access my emails, just a white screen saying 'This service is unavailable'. Nothing reported so any suggestions?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2013-02-25T11:17:39+00:00
Anonymous