1,203 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags

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Office 365 Desktop License Activation Loop on macOS – Error "Your account doesn't allow editing on a Mac"

Hello everyone, I am opening this thread because I am stuck in a persistent licensing/activation loop with Microsoft 365 desktop applications (specifically Excel and Word) on my macOS device, and I am running out of options. The Problem: Every time I…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-09T08:15:42.35+00:00
Federico Recco 0 Reputation points
commented 2026-09-10T10:41:03.94+00:00
Michelle Nguyen 1,420 Reputation points Independent Advisor
2 answers

to download microsoft 365

I bought a full year subscription of the above from Microsoft but on attempting to install, it says I need Mac OS 11 and above. how can i douwload microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-08T10:28:27.9966667+00:00
Armand Chaudhary 0 Reputation points
commented 2026-09-09T16:23:59.4833333+00:00
Killian N 3,900 Reputation points Independent Advisor
3 answers

Still cannot edit any word documents as office won't activate on my Mac (version 15)

Still getting the error 0 0 when I try to activate the Microsoft Office updates. I cannot edit any word documents or use Microsoft for my job!

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T13:48:18.1133333+00:00
Suzy King 0 Reputation points
commented 2026-09-02T14:05:05.81+00:00
Heimerdinger 295 Reputation points Independent Advisor
1 answer

Microsoft 365 Business Standard failing to activate

I am having issues with my Microsoft365 license activating. It seems to be getting stuck over and over in the authentication step. I have tried clearing keychain, library, restarting, etc. I am on a MAC. the admin has also removed and re-added my license…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T19:41:48.68+00:00
Kaila S 0 Reputation points
edited an answer 2026-09-01T19:57:10.89+00:00
Lin v 1,285 Reputation points Independent Advisor
2 answers

Office365 Apps

I have been authorized by my company administrator to use the Microsoft Office365 apps that were previously downloaded on my MacBook laptop, such as Word and Excel, however when I attempt to use them I am directed to activate the app, which only…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-20T23:32:42.4833333+00:00
Bob Ronchi 0 Reputation points
edited a comment 2026-08-22T00:16:44.8366667+00:00
Kien 1,060 Reputation points Independent Advisor
2 answers

download 16.88 version for my mac pro monterey 12.7.6

My word suddenly is no longer working. I need to have it work. I need to download 16.88 I read. How do I do that?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-12-11T16:46:42.95+00:00
Dennise Peters-Colley 20 Reputation points
recommended 2026-08-20T20:26:00.91+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

Subscriptions and user account

Need to find the subscription tile and user accounts. I’m reasonably new and lost. I have a business account

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-19T04:54:07.77+00:00
Gregory Robertson 0 Reputation points
commented 2026-08-20T04:58:06.59+00:00
Elena-VH 1,570 Reputation points Independent Advisor
1 answer

can't sign in to my office's microsoft 365 account at my work MAC

can't sign in to my office's microsoft 365 account at my work MAC. Every time I try to sign in I get an error message: "Another account from your organization is already signed in on this device. Try again with a different account." I cannot…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-18T19:27:27.4+00:00
Kate Hay 0 Reputation points
commented 2026-08-19T22:25:13.2833333+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Word for Mac, version 16.66.1 and macOS Catalina 10.15.8

Hello, I need help with activating my existing Microsoft 365 Personal subscription on my Mac. My situation: I have an active Microsoft 365 Personal subscription. The subscription was purchased through the Apple App Store. My Microsoft account is the…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-18T20:06:07.5266667+00:00
Lina Lina 0 Reputation points
recommended 2026-08-19T08:32:30.8133333+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
3 answers

I just installed 365 Business subscription on an iMac as Admin, but only the 2011 versions of Word/Excel open for the device user

I just installed 365 Business Standard subscription on an iMac as Admin. When I sign out as admin and sign in the device user, only the 2011 versions of Word/Excel open.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-16T22:21:55.4066667+00:00
Katherine Baab @ Baabcorp 0 Reputation points
edited an answer 2026-08-18T16:16:31.47+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

How to install 365 Business Standard on my iMac

How do I install 365 on my iMac? I cant' find where to install Office 365 - have been asking for hours, every chatbot is useless I have a Business Standard license and only 1 device in use. I am logged in with my Admin account

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-16T21:37:12.9166667+00:00
Kathy Baab 0 Reputation points
answered 2026-08-16T22:45:15.0433333+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
1 answer

How to fix Something went wrong. [7anyj]

Hi, I am getting an error while logging into my Office 365 account on my MacBook. Error message: “Something went wrong. [7anyj]”

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-09T15:43:29.42+00:00
IT Support 0 Reputation points
commented 2026-08-16T16:01:45.8033333+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

Activate 365 license on Mac

When I activate my 365 license on my Mac I get an error saying my license does not allow editing on MAC

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-13T14:32:14.08+00:00
Stefan Dolvander 0 Reputation points
commented 2026-08-14T15:06:36.6033333+00:00
Kristen Tran 1,530 Reputation points Independent Advisor
2 answers

MS Office add-in for Mac OS

I like to create an add-in for Office apps for Mac OS. I like to capture some events in Office apps like file open, file close, etc. I don't want Office Javascript add-in. Is there some way with Applescript or objective-c or swift or something else? …

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2022-05-24T22:30:47.63+00:00
Shabari Pragash 126 Reputation points
recommended 2026-08-07T14:56:54.74+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Kill Microsoft AutoUpdate

I've followed the instructions to remove AutoUpdate from a Mac that were written 3 years ago. I'm running MacOS 26.3.1 and don't find a Microsoft folder in Application Support (although lots of stuff for Edge!). Has it moved to a new location?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-03-12T17:46:40.61+00:00
Karen Brown 25 Reputation points
commented 2026-08-05T02:09:36.5933333+00:00
d smith 0 Reputation points
2 answers

Why can't I log into my active Microsoft 365 on my Microsoft apps on my Mac?

I’m unable to sign in to my active Microsoft 365 account through any Microsoft Office app on my Mac. Whenever I attempt to sign in, I receive error code 0x0, followed by the message “Unable to activate Office.” My Microsoft 365 subscription is active,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-27T15:29:49.42+00:00
SCL 5 Reputation points
commented 2026-08-01T12:28:40.4466667+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

Cannot Activate Microsoft 365 Family Account on Mac

My company sent me an invite to join their Microsoft Family subscription. I clicked the link, downloaded and installed the software. When I opened Excel, it says it's not activated. I click Activate and type in my email address I was invited by and it…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-30T17:26:01.1666667+00:00
AA 0 Reputation points
commented 2026-07-30T18:48:13.05+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
2 answers

ON 7/22/2026 I MISTAKENLY PURCHASED A PERSONAL ACCOUNT; Need to renew my BUSINESS account instead

ON 7/22/2026 I MISTAKENLY PURCHASED A PERSONAL ACCOUNT WHEN I MEANT TO RENEW MY BUSINESS ACCOUNT. PRESENTLY I AM RECEIVING "ERROR 0X0" AND CANNOT ACTIVATE EITHER ACCOUNT. All TROUBLE-SHOOTING advice given on the Microsoft website ASSUMES I have…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-27T22:48:38.0733333+00:00
Christopher Zyck 0 Reputation points
commented 2026-07-29T02:06:09.0833333+00:00
Anonymous
2 answers

Prermanent install of Office for macOS lost activation and online re-activation gives 0x0 error ... how to fix?

I have a MacBook Pro running macOS Monterey. and I installed a permanent version of Office 2019 in October 2024 using a new retail key for a stand-alone license. The software was added to my account and I received a confirmation email at that time from…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-23T17:11:05.89+00:00
W. Lee 40 Reputation points
commented 2026-07-27T21:22:16.4666667+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Office 365 Apps on MacOS

Good day Hope all is well I we have a user that is trying to use office 365 apps on him Mac, the issue is the mac is out of date and cannot be updated further he is running macOS Big Sur 11.7.11, the Microsoft updater is asking to update the MacOS its…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-27T09:45:07.5533333+00:00
Micheal Swart 60 Reputation points
commented 2026-07-27T13:57:12.06+00:00
Anonymous