10,197 questions
3 answers
Signing on to a new computer using my current email address
I am ridding myself of a Windows 10 labtop and going with a Dell windows 11 laptop. I'm attempting to set up the new laptop using my currently active email address in the laptop. Each time I try to enter the email address, the computer say I've lost…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-09-14T03:43:48.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWO%3C/text%3E%3C/svg%3E)
William ODonnell
0
Reputation points
answered
2026-09-14T06:37:40.1866667+00:00
GsN5034 - IA
77,900
Reputation points
Independent Advisor
1 answer
Unable to renew microsoft 365 license on imac even after troubleshooting with the link in the details - pls help!
Hi Community, I have an imac and purchased the Microsoft 365 package in April earlier this year - it was due for renewal next April so should have remained as active, however I am now unable to use any microsoft documents and the 365 license is NOT…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,827 questions
asked
2026-09-14T04:14:43.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kim Birch
0
Reputation points
answered
2026-09-14T06:33:46.3466667+00:00
Zoha Fatima
510
Reputation points
3 answers
handle not valid on HP Laserjet 6p in windows 10?
Cannot reinstall HP LaserJet 6p on Windows 10 desktop due to 'handle is invalid' error.
Windows for business | Windows Client for IT Pros | Networking | Other
asked
2026-09-13T14:10:47.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 27%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David Julius
0
Reputation points
answered
2026-09-14T06:32:07.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Senthil kumar
2,500
Reputation points
2 answers
Camera is not working
My laptop camera is not working, is showing green but not clear to take picture.
Windows for home | Other | Devices and drivers
6,865 questions
asked
2026-09-14T05:55:15.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
ENOCH ABASS
0
Reputation points
answered
2026-09-14T06:29:51.31+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
2 answers
in my 365 software the Help function is blocked. How do I access HELP in Word or Excel?
error code appears: "Your organizations administrator turned off the service required to use this feature" I am hte administrator, and I did not turn the featrue off. It must have been set to OFF as a default. I have a 365 family plan, and my…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,981 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
3 answers
microsoft store doesnt work
I want to download apple icloud but microsoft store doesnt work. it complain I doesnt have internet. But I have it.
Windows for home | Windows 10 | Microsoft Store
6,606 questions
asked
2026-09-14T05:34:18.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 68%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeffrey Huang
0
Reputation points
edited an answer
2026-09-14T06:27:28.81+00:00
GsN5034 - IA
77,900
Reputation points
Independent Advisor
1 answer
Outlook for Mac Gmail Inbox Emails Disappear After Syncing
Environment: MacBook Pro running the latest version of macOS Tahoe, with the latest available version of Microsoft Outlook installed from the Mac App Store. A Gmail account in Outlook for Mac is not syncing/displaying the Inbox correctly. The Gmail…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,672 questions
asked
2026-09-10T09:01:42.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 26%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Brandon Ellison
0
Reputation points
commented
2026-09-14T06:26:47.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,645
Reputation points Microsoft External Staff
Moderator
2 answers
Can't change the location of my downloads folder
So my brother was messing around on my pc and he somehow managed to change the downloads location from my C drive to my D drive and when I tried changing it back it said (failed to build the list of regular subdirectories under "D:\Config.Msi".…
Windows for home | Windows 11 | Files, folders, and storage
11,745 questions
asked
2026-09-14T05:47:20.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kross Limbo
0
Reputation points
answered
2026-09-14T06:24:48.1566667+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
3 answers
Windows 11 24H2 and 25H2 black screen on first logon in non-persistent VDI, root cause and fix.
On Citrix MCS-provisioned non-persistent virtual desktops, Windows 11 24H2 and 25H2 both show a black screen on first logon following catalog updates, caused by AppX packages failing to initialize after the MCS generalization process. Sharing the same…
Windows for business | Windows Client for IT Pros | User experience | FSLogix
asked
2026-09-13T03:06:28.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 80%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Durai, Arunkumar
0
Reputation points
answered
2026-09-14T06:19:20.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,570
Reputation points Microsoft External Staff
Moderator
2 answers
Certain Apps look Bigger and text issues
recently some of my apps look bigger and text look strange. I have already tried scaling and text sizes
Windows for home | Windows 11 | Display and graphics
5,350 questions
asked
2026-09-14T05:40:46.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Henk Eykman
0
Reputation points
answered
2026-09-14T06:14:51.3033333+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
3 answers
Can't save Excel files on MacBook
I bought Microsoft Office Home & Student 2021 several years ago. All of a sudden all programs except Word tell me that the license is not activated in the About tab. I can't save my Excel files, the Save Button is greyed out. Please advise what's…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,719 questions
asked
2026-09-08T01:28:03.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 42%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bettina Wittemeier
0
Reputation points
answered
2026-09-14T06:11:43.77+00:00
Stefan Blom
353.7K
Reputation points MVP
Volunteer Moderator
1 answer
I have an issue with the partner program for the Cloud
It looks like one of my accounts is already that has a personal account But the weird thing is Azure shows my account as a work account So when I try and join the partner program for the Cloud it is saying that it's signing me out but I need a work…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,596 questions
asked
2026-09-14T05:56:04.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Raaj Menon
0
Reputation points
commented
2026-09-14T06:09:44.2666667+00:00
Raaj Menon
0
Reputation points
2 answers
How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?
I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How do I change the battery icon to display power percentage in number form at all times on the task bar.
Hello, I have searched the settings for a while.. looked up many guides and cannot locate where I set the battery display on the task bar to show me the exact battery's power precentage at all times. I simply want to be able to glance at the icon and…
Windows for home | Windows 11 | Settings
10,114 questions
asked
2025-12-18T17:55:35.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
j aftergood
20
Reputation points
answered
2026-09-14T06:01:24.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
roberooski
0
Reputation points
2 answers
Azure Refund Request
I’ve been trying for nearly two weeks to get a refund for unexpected Azure charges for a service I never used. I’ve been working with Azure Support in Nigeria and unfortunately, the experience has been extremely frustrating. I initially opened a support…
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,833 questions
asked
2026-08-27T09:26:29.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Giddy Joel
0
Reputation points
commented
2026-09-14T06:00:55.1433333+00:00
Zoha Fatima
510
Reputation points
3 answers
Teams cannot access laptop camera
I'm using the Teams app on my PC. Under my computer settings, the Teams app has permission to use the camera. But when I join a meeting on Teams, the prompt says no camera is connected. Even after I join, the camera icon is greyed out, and if I hover it…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
985 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
1 answer
Sole Global Administrator locked out after phone replacement – Tenant Recovery required
Hello, I need assistance with a Microsoft 365 / Microsoft Entra tenant lockout and escalation to the Data Protection / Tenant Recovery team. I am the sole Global Administrator of our Microsoft 365 Business tenant. After replacing my iPhone, I lost access…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,347 questions
asked
2026-09-07T10:36:00.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Leon Janmaat
0
Reputation points
edited an answer
2026-09-14T05:53:50.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
630
Reputation points
Independent Advisor
0 answers
Azure subscription, bill paid, i receive bill unpaid mail
I recieve a email from Azure: Your Azure subscription payment is overdue "Your payment is overdue, and your Azure subscription will be disabled if we don’t receive payment soon. To continue using Azure services, ask your billing administrators to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,026 questions
asked
2026-09-14T04:52:48.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
aman greval
0
Reputation points
edited the question
2026-09-14T05:42:19.9+00:00
Andreas Baumgarten
132.9K
Reputation points MVP
Volunteer Moderator
4 answers
HOW TOGET WHAT YOU PAY FOR FROM MICROSOFT DOWNLOAD
in the last hour I bought and supossedly installed Home Office 2024 online. I never got the product I paid for but did have a 2021 version which I uninstalled from my computer. I need to download and install what I paid for !
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,605 questions
asked
2026-09-13T23:40:50.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 14.000000000000002%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
b sprout
0
Reputation points
edited an answer
2026-09-14T05:42:16.1+00:00
Stefan Blom
353.7K
Reputation points MVP
Volunteer Moderator
1 answer
how to print alignment page
how to print alignment page when not replacing cartridges on HP printer
Windows for home | Previous Windows versions | Devices and drivers
35,508 questions
asked
2026-09-14T05:23:20.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robyn Howard
0
Reputation points
answered
2026-09-14T05:34:18.3233333+00:00
Senthil kumar
2,500
Reputation points