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Unable to Complete Human Verification - Microsoft Account Creation Blocked

Hello Microsoft Support, I am trying to create a Microsoft account using my email address so I can link my approved GitHub Student Developer Pack and redeem the Azure for Students benefit. However, the account-creation page displays: “Account creation…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

765 questions
asked 2026-09-14T11:37:12.6133333+00:00
Mohammed Zuheb 0 Reputation points
edited the question 2026-09-14T11:44:59.6066667+00:00
Nam-D 3,985 Reputation points Microsoft External Staff Moderator
1 answer

Backups failing due to VSS timeout

Hello, We have virtualized Microsoft Exchange and SQL hosts where backups consistently fail. The internal VSS writer times out while waiting for application log truncation. There’s no explicit error message beyond the timeout, but the backup process…

Windows for business | Windows 365 Enterprise
asked 2026-09-14T10:31:44.35+00:00
Ronaldo Cristiano 20 Reputation points
answered 2026-09-14T11:40:56.31+00:00
HLBui 13,020 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My Microsoft account password was changed and my original email is no longer recognized

My personal Microsoft account suddenly stopped working. I received an official Microsoft Account Team email saying that my password was changed, but I did not make the change. Now, when I try to sign in or use Microsoft's Account Recovery/Sign-in Helper,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-19T22:13:37.42+00:00
093S-Shirahama, Natsu 20 Reputation points
edited an answer 2026-09-14T11:39:34.19+00:00
093S-Shirahama, Natsu 20 Reputation points
1 answer

Windows ADSI LDAP Provider (adsldpc.dll) Stack Overflow When Browsing UNC Paths

We are investigating an issue where Microsoft 365 applications crash when users browse or open files from a network share (UNC path). Microsoft Support analysed two user-mode crash dumps and confirmed that both show the same failure: Exception…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-09-14T10:54:12.04+00:00
Angelo9019 1 Reputation point
answered 2026-09-14T11:35:48.2966667+00:00
Domic Vo 34,165 Reputation points Independent Advisor
0 answers

Azure for Students – Unable to confirm my University ID

Hello, I am a full-time student at Chaitanya Bharathi Institute of Technology (CBIT), India, and I am trying to activate the Azure for Students plan using my official college email address. My college email domain is @cbit.org.in. However, during the…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

765 questions
asked 2026-09-14T11:32:24.7766667+00:00
Togiti Rohit 0 Reputation points
1 answer

Entering outlook results in Error: 500

UTC Date: 2026-09-14T07:57:10.962Z Client Id: A193F1D905ED49E3A839E30EC2E4189F Session Id: ba964ca2-2350-4386-b93c-c8f93bf52387 Client Version: 20260904006.10 BootResult: fail Back Filled Errors: Unhandled Rejection: SyntaxError: Failed to execute 'json'…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T08:05:43.56+00:00
Samuel 5 Reputation points
answered 2026-09-14T11:31:37.4733333+00:00
Virginia M 42,155 Reputation points Independent Advisor
1 answer

My account cannot be logged in and it shows error 500.

My account cannot be logged in and shows error 500. I have tried changing the device, switching the network, and even enabling VPN, but none of these worked. I urgently need to log into my email.

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-09-14T10:02:38.7966667+00:00
Feibusch Wentworth 5 Reputation points
edited an answer 2026-09-14T11:30:55.11+00:00
Killian N 4,330 Reputation points Independent Advisor
3 answers

How to remove parent control, screen time activity and family safety from laptop window 11

I am a adult and i only have a laptop that is my personal space and today me family accessed my laptop and delete all me social media acc just bcz of their backward thoughts and know they apply family safety parent control and screen time activity status…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-14T09:36:15.6966667+00:00
Noctis Rose 0 Reputation points
edited an answer 2026-09-14T11:30:20.3033333+00:00
Noctis Rose 0 Reputation points
2 answers

What are the core features of sharepoint as a content management system?

The question is asking what the main features of SharePoint are when it is used as a content management system to organize, store, manage, and share documents and information within an organization.

Microsoft 365 and Office | SharePoint | Development
asked 2025-05-25T16:44:57.1366667+00:00
Asna Shehr 0 Reputation points
answered 2026-09-14T11:26:00.79+00:00
Ramokone Olga Moshoeu 0 Reputation points
1 answer

adding more ram to surface go 1

Hello does anyone know if more RAM can be added its on 8 now thanks is it DDR or SSD as well

Surface | Surface Go | Performance and maintenance
asked 2026-09-14T09:48:13.6766667+00:00
ROD MAROIS 0 Reputation points
answered 2026-09-14T11:17:15.9366667+00:00
Barb Bowman 80,820 Reputation points MVP Volunteer Moderator
1 answer

Outlook.com Mailbox Inaccessible – HTTP 500 StartupData / Repeating Redirects

Hello Microsoft Support, I have a personal Outlook.com mailbox that is inaccessible through both Outlook Web and Outlook for Android. My Microsoft account authentication succeeds, and I can access my Microsoft account/profile normally. However, when I…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T09:19:37.1933333+00:00
Lorna Cubero 0 Reputation points
answered 2026-09-14T11:16:53.65+00:00
Virginia M 42,155 Reputation points Independent Advisor
1 answer

Tenant Lockout - Only Global Administrator Lost MFA Access

Hello Microsoft Support, I am completely locked out of my Microsoft Entra ID (Azure AD) tenant. I am the Global Administrator of the tenant. The Microsoft Authenticator application logged me out and I no longer have access to the MFA method required for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T12:21:39.2266667+00:00
Pavel Vorobev 0 Reputation points
edited the question 2026-09-14T11:16:04.1766667+00:00
Nam-D 3,985 Reputation points Microsoft External Staff Moderator
1 answer

Startup verification issue in Microsoft for Startup

Hello, On the Azure Portal in Microsoft for startup tab, my startup verification status shows: “We couldn’t verify your startup. We’ll switch you to a pay-as-you-go subscription once your remaining Azure credits run out or expire.” Could you please…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,740 questions
asked 2026-09-13T14:19:31.85+00:00
Nitish Kumar 0 Reputation points
answered 2026-09-14T11:15:07.5533333+00:00
Zoha Fatima 510 Reputation points
1 answer

Microsoft Store In-App Purchases (Add-ons) purchase dialog not triggering in PyInstaller packaged Windows App

Hello, I am facing an issue with triggering Microsoft Store In-App Purchase (Add-on) dialogs in my desktop application written in Python (packaged into executable / installer package). Setup Details: Language/Framework: Python Packaging Method:…

Windows development | Windows App SDK
asked 2026-09-13T09:43:08.75+00:00
Ali Hassan 0 Reputation points
answered 2026-09-14T11:15:02.67+00:00
Mohammad Wasi Haider 255 Reputation points
1 answer

My Hotmail mailbox consistently fails to load with Error 500

My Hotmail mailbox consistently fails to load with Error 500, StartupData, ServerError. The problem occurs on multiple devices, browsers, incognito mode and mobile data. Please investigate and repair the mailbox on the server side. The latest UTC…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T09:49:11.2866667+00:00
Dimitrios Kokkotis 5 Reputation points
answered 2026-09-14T11:12:52.3233333+00:00
Virginia M 42,155 Reputation points Independent Advisor
2 answers

virus protection

what virus protection can I use on surface go 1 thanks

Surface | Surface Go | Safety and security
asked 2026-09-14T09:51:38.3133333+00:00
ROD MAROIS 0 Reputation points
answered 2026-09-14T11:11:32.57+00:00
Marcin Policht 109.6K Reputation points MVP Volunteer Moderator
2 answers

An unknown error has occurred. The error code is: 0x0

I cant sign onto any MS 365 products . I get error message with code 0x0

Microsoft 365 and Office | Other
asked 2026-09-14T10:36:48.2733333+00:00
Parham Gohari 0 Reputation points
answered 2026-09-14T11:08:58.1766667+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

Sole Global Administrator locked out due to Microsoft Authenticator MFA

I am the sole Global Administrator for my Microsoft 365 business tenant. I am unable to access Microsoft 365, SharePoint or the Admin Centre because MFA is requesting a 6-digit verification code from Microsoft Authenticator. My Microsoft Entra ID account…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T10:34:58.8366667+00:00
Bini Nandra 0 Reputation points
commented 2026-09-14T11:08:48.36+00:00
Sumit 44,436 Reputation points Volunteer Moderator
1 answer

mS agent deleted my years of emails & I need them back, please!

Dear Microsoft Hope all is well. I contacted Microsoft because I wasn’t receiving my emails in Outlook Classic.  The agent wouldn’t call me, as if asked him to do before he took any action (claiming there’s a system problem that’s delaying his ability to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T16:28:09.5166667+00:00
Arleen G 0 Reputation points
answered 2026-09-14T11:01:11.5033333+00:00
Zoha Fatima 510 Reputation points
0 answers

Personal-account Windows publisher can't associate an Entra tenant, so Store submission API and support are both unreachable

Publisher: Natchland. Products: MC Server Manager (9MZR0G9MV20D) and MC Server Manager Lite (9N16SM8CDV4K), both published and live. My Partner Center account was created with a personal Microsoft account. I want to use the Microsoft Store submission…

Microsoft Partner Center | Other
asked 2026-09-14T11:00:59.01+00:00
Natchland 0 Reputation points