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Email password issue

Very frustrated with microsoft. I've contacted the telephone support and actually spoken to 3 people, but the calls keep getting disconnected. Alternatively the AI system directs me to an address which returns an error message, when I use the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T02:57:20.1433333+00:00
Moolap Car Care 0 Reputation points
commented 2026-09-11T01:19:51.3266667+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
2 answers

How to write an email and leave it in my bosses drafts for him to review and send?

I have sending and delegator permissions for my bosses email. I would like to draft responses for him to review and send at his leisure, but when I write a response (even when I change who it is from), it saves in my draft folder versus his.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-20T22:23:36.74+00:00
Daniella Bernacchi 0 Reputation points
edited an answer 2026-09-11T01:19:22.49+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

i cannot sign in to my account

I have a work Microsoft account and i cannot log in

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-21T17:10:31.05+00:00
edited an answer 2026-09-11T01:17:14.2266667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

TargetOfficeVersion in SharePoint .csproj only accepts 19.0 for SharePoint 2019

According to the ISharePointProject.TargetOfficeVersion page, the only acceptable values for this are 14.0 and 15.0. When entering those, I get warnings that the SharePoint version 2010 and 2016 are not installed on this server. I am unable to connect to…

Microsoft 365 and Office | SharePoint Server | Development
asked 2026-08-21T18:16:26.2233333+00:00
Adam Shigley 0 Reputation points
edited an answer 2026-09-11T01:16:57.3566667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

how to by Microsoft Teams Essentials plan

We need support to purchase a Microsoft Teams plan for our company.

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-08-24T16:15:21.0233333+00:00
Amarjeet Kumar 0 Reputation points
edited an answer 2026-09-11T01:16:35.4966667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Polls missing on ribbon

I sent out several scheduling polls today. When I click on the view all your polls button in the email from a response it just opens outlook in the cloud. I have been searching for the planner access to these polls and I cannot find it. I have the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T16:59:51.58+00:00
Cheryl M 5 Reputation points
edited an answer 2026-09-11T01:16:00.25+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

embed codes are no longer working from office 365 content

embed codes are no longer working from office 365 content. what has happened and how do we deal with it?

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-08-24T18:14:13.4033333+00:00
Cassandra Mark 0 Reputation points
edited an answer 2026-09-11T01:13:43.47+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Duplicate Email

I have a business account with an email address that I previously used but deleted. OneDrive is not giving the new account access but the old one- how do I fix that?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-24T18:45:57.1166667+00:00
ScHa 0 Reputation points
edited an answer 2026-09-11T01:12:33.08+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

How can I select to see message size column in New Outlook

I can't seem to find how to add columns in the New Outlook Email app for Windows.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T19:18:21.3433333+00:00
Lester Kalms 0 Reputation points
edited an answer 2026-09-11T01:11:57.5333333+00:00
Hendrix 990 Reputation points Independent Advisor
4 answers

How can Chinese students still work in our team now that MS Teams has been discontinued in China?

Since last month the MS Teams Personal (Free) account has been discontinued in China. However I read this information on the Teams website: This change applies only to Teams for personal use in China. It does not impact your ability to: Access Teams…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-09T07:51:13.8833333+00:00
Bert Verhage 0 Reputation points
commented 2026-09-11T01:11:44.1133333+00:00
EmilyS_726 27,470 Reputation points Volunteer Moderator
1 answer

Help me find lost or missing files in OneDrive

Please help Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T01:11:18.07+00:00
Paras Sanket 0 Reputation points
answered 2026-09-11T01:11:32.99+00:00

AI answer

1 answer

We are not seeing update subscription dates for A3 licenses in Microsoft Admin Console

Hello, We renewed our subscription through CDW-G, which is who we initially purchased our A3 license through and it is still showing a experation date of 8/31/26. Our renewal date was 8/7/26

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-25T15:40:13.51+00:00
Tony Tipton 0 Reputation points
edited an answer 2026-09-11T01:10:44.5233333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

How to transfer MS Office 2009 Pro to other laptop?

Hi, I have 2009 MS office professional installed in my old computer and would like to transfer to my new computer. I do not have original CD. How should I proceed?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-10T15:42:13.42+00:00
tokuo oishi 0 Reputation points
answered 2026-09-11T01:10:17.6933333+00:00
Hendrix-V 18,525 Reputation points Microsoft External Staff Moderator
2 answers

how do i ARCHIVE AN ENTIRE FOLDER?

how do i archive an entire folder in the new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T16:41:28.0133333+00:00
Rob Alberts 0 Reputation points
edited an answer 2026-09-11T01:09:21.25+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Customizing PCASE Status reason column - how to change fill colour?

We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T19:53:18.1633333+00:00
Renay 0 Reputation points
commented 2026-09-11T01:09:09.8333333+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
1 answer

speak with agent

outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T00:26:04.03+00:00
andreas juon 0 Reputation points
answered 2026-09-11T01:09:00.63+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

leading zero converting prompt

Good morning, how can I get the prompt back up on excel sheet that ask you if you want to keep the leading zeros?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T18:24:14.35+00:00
Alcala, Maria 0 Reputation points
answered 2026-09-11T01:08:40.4766667+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Auto Replies does not work

I've set up an Auto reply message since I'm out of the office today. It seems simple enough, as I watched several how to youtube videos, but it still doesn't work.  The steps I took were Settings Account Select Automatic Replies Toggled Automatic…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-08-25T18:35:51.6033333+00:00
Larry Magee 0 Reputation points
edited an answer 2026-09-11T01:08:26.07+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Premium Planner Applications Has More Limitations than Basic

I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-25T19:17:43.96+00:00
Estrada, Ruben - FS, CA 0 Reputation points
edited a comment 2026-09-11T01:07:50.57+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

After sync the batches still showing Investigateing after 12 hours

i have performing imap migration and after syncing the batches again and again still it shows investigate after 24 hours i also tired after stop and resume migration still facing same issue also on migrated outlook mail did not migrate aftter 10:00 am…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,399 questions
asked 2026-09-10T05:32:46.6633333+00:00
Simran Priya 0 Reputation points
commented 2026-09-11T01:07:46.99+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator