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Can't open an excel fille that has been tied to my old company's Microsoft 365

I have a 2016 excel file that has nothing to do with my old company that will not open. When i try to open the file i get the following message saying that my old company will not allow access,

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-09T22:37:38.54+00:00
Danny W 0 Reputation points
commented 2026-09-11T00:15:45.5133333+00:00
Xavier-D 12,610 Reputation points Microsoft External Staff Moderator
2 answers

I want to eleminater our subscription msft 365 business since we have an app wih msft 365 personal

Can you help me to eliminate our app for msft 365 business

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-31T19:36:49.2966667+00:00
Dante LaGatta 0 Reputation points
edited an answer 2026-09-11T00:14:19.6033333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Outlook.com email cannot filter spam mail

There are many emails that try to look like emails from Microsoft and crypto websites that I have never signed up for, with attachments as PDFs or config files attached as attachments in the emails. The Outlook system cannot protect these emails at all.…

Outlook | Web | Outlook.com | Email
asked 2026-09-08T15:49:18.9866667+00:00
Chanathip 0 Reputation points
answered 2026-09-11T00:13:51.43+00:00
Hornblower409 14,915 Reputation points
2 answers

Complete loss of Excel Workbook

Good morning. I had an Excel workbook on the system called 'day share trading'. I used it regularly. Yesterday I went to use it, and it has completely disappeared, including the short cut. i have looked in the recycle bin etc., followed all the…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-09T23:40:05.6066667+00:00
Frank Granziera 0 Reputation points
commented 2026-09-11T00:13:40.9966667+00:00
Xavier-D 12,610 Reputation points Microsoft External Staff Moderator
1 answer

What is happening to Microsoft Copilot?

I just recently logged on to my computer and I was using Microsoft Copilot. Then I went to sleep, and when I was ready to continue my work by exploring deeper into the topic more deeply, Microsoft Copilot said, "Something went wrong. Please…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-10T00:00:29.4866667+00:00
Jef 0 Reputation points
commented 2026-09-11T00:13:12.59+00:00
Emma1-N 12,365 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Teams crackling with AirPods

Hello! I have an issue where I hear a crackling with my AirPods only with Microsoft Teams (both browser version and app) but with no other websites or apps. I have uninstalled and redownloaded drivers, turned off noise suppression, turned off audio…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-31T20:44:32.5566667+00:00
JKL 0 Reputation points
edited a comment 2026-09-11T00:12:35.06+00:00
Hendrix 1,005 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Classic Outlook Incoming Email Rule, When Applied, Gives Erroneous Message

In a very simple incoming email rule created locally in Classic Outlook (From a specific short list, Move it to a specific folder, and no Exceptions), even if I have not selected "Stop processing more rules", I get an error message that…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-29T21:18:50.63+00:00
PaulKimmel-5533 60 Reputation points
commented 2026-09-11T00:10:29.0466667+00:00
Ben Roberts 0 Reputation points
3 answers

Missing Files in Personal Vault

Two days ago, I could see files in my personal vault in one drive, today some files are no longer in vault nor are they in recycle bin nor can I restore. I need these pdf docs

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-07T17:49:49.6566667+00:00
Gerson Madrid 0 Reputation points
commented 2026-09-11T00:09:55.0133333+00:00
Xavier-D 12,610 Reputation points Microsoft External Staff Moderator
2 answers

How do I unlock my account?

My account has been locked due to too many attempts to sign in. Whenever I request a code to be emailed to reset the password, I never receive the code. I know I have the correct email address for the account. How do I fix this? Moderator moved from…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-09T12:54:19.1366667+00:00
Amanda Mathis 0 Reputation points
commented 2026-09-11T00:08:51.08+00:00
Xavier-D 12,610 Reputation points Microsoft External Staff Moderator
2 answers

Can I still use the desktop version of Publisher?

I have a Microsoft 365 subscription and downloaded and installed the desktop versions of the apps on my laptop. Will I still be able to work with Publisher files after the October 1st deadline, or will the app be automatically uninstalled from my device?

Microsoft 365 and Office | Publisher | For home
asked 2026-09-10T23:18:58.2633333+00:00
David Lambert 6 Reputation points
answered 2026-09-11T00:08:08.1566667+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

Attachments Not Coming Through

Hi, When using Outlook on my Edge desktop browser on a Dell computer, attachments do not come through with the email. When I check on my phone, the attachment does come through. Why is this happening and how do I fix it?

Outlook | Web | Outlook.com | Email
asked 2026-09-10T17:55:44.1233333+00:00
Henry Fisher 0 Reputation points
commented 2026-09-11T00:06:01.2433333+00:00
Jeronimo Fuerte 45,760 Reputation points Independent Advisor
1 answer

Whatsapp files saving

Greetings Why cant all my whatsapp files save from my whatsapp business linked to my laptop. Neither can they open. They show its opening and finally doesnt. Also one document saves and the rest all refuse.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-09T10:13:14.2333333+00:00
Isaac Ahimbisibwe 0 Reputation points
commented 2026-09-11T00:05:23.1666667+00:00
Emma1-N 12,365 Reputation points Microsoft External Staff Moderator
3 answers

How do I stop 100s of unwanted junk mail showing up

Recently I started getting 100s of unwanted junk mail and I would like it to stop. When I block they still come back

Outlook | Web | Outlook.com | Email
asked 2026-09-09T21:56:42.68+00:00
Louis Salemi 0 Reputation points
edited an answer 2026-09-11T00:03:03.6633333+00:00
Hornblower409 14,915 Reputation points
2 answers

says my Microsoft 365 account does not allow editing on a Mac

I use my word account through my school and have never had an issue until now. The online platform still works but it says that I cannot do anything on the desktop version.

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-08-31T22:21:16.64+00:00
Wieczorek, Keely M 0 Reputation points
edited an answer 2026-09-11T00:02:16.56+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

How to disable winget on local user?

Hi, We disabled Microsoft store via intune's configurations but learnt that users even without admin rights could use powershell and use winget to install any apps. Is there a way to prevent the user to grab any apps that they want?

Microsoft 365 and Office | Other
asked 2026-09-10T03:22:01.63+00:00
Lei 0 Reputation points
commented 2026-09-11T00:01:56.79+00:00
Ramesh Srinivasan 87,350 Reputation points Independent Advisor
2 answers

UNABLE TO CO-AUTHORIZING IN EXCEL

Hi, I recently changed my hard disk. Before changing it, my coworker and I were able to access and edit a file that I had previously shared without any issues. However, after changing the hard disk, I noticed that my coworker can no longer edit the Excel…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-08T06:41:24.83+00:00
lyden 0 Reputation points
commented 2026-09-11T00:00:24.32+00:00
lyden 0 Reputation points
1 answer

Can't double click grammar suggestions in Microsoft products

Why can't I double-click a grammar suggestions and the selection changes the word in a document or email?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-01T18:50:15.7533333+00:00
DuBose, Nathel P 0 Reputation points
edited an answer 2026-09-10T23:55:48.51+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Tech support

How do I get a callback? Adding account to Outlook.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T20:05:22.39+00:00
Roger Simpson 0 Reputation points
edited an answer 2026-09-10T23:50:16.3933333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

exchante sync to outlook on iphone

how do i get exchange contacts on my iphone 16 to sync with my outlook contacts

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,004 questions
asked 2026-09-01T21:35:51.4033333+00:00
Danil Monteleone 0 Reputation points
edited an answer 2026-09-10T23:49:56.3066667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Needing the ability to run some reports from data in Bookings

We are needing to pull some reports from our Bookings calendar. Is there a way for us to do this? If so, can you please let me know how, and if we can select different criteria for the searches, such as: date range of bookings, starting time of those…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-02T15:43:34.72+00:00
Risa McElroy 0 Reputation points
edited an answer 2026-09-10T23:49:28.3833333+00:00
Hendrix 1,005 Reputation points Independent Advisor