Outlook.com email cannot filter spam mail

Chanathip 0 Reputation points
2026-09-08T15:49:18.9866667+00:00

There are many emails that try to look like emails from Microsoft and crypto websites that I have never signed up for, with attachments as PDFs or config files attached as attachments in the emails. The Outlook system cannot protect these emails at all. Some days I have received more than 10 of these emails, which is different from another well-known service provider that, although it has advertisements on the email web, does not have as many spam emailsoutlook.com From the heart of genuine service users, they are very disappointed. Microsoft should understand what is the core of email domain services.

Outlook | Web | Outlook.com | Email
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  1. Hornblower409 14,600 Reputation points
    2026-09-11T00:13:51.43+00:00

    @Chanathip said

    Some days I have received more than 10 of these emails

    If the Spam is being delivered to your Junk folder (not your Inbox) - There is no way to stop it or automatically delete it. This is a long standing complaint from numerous users, myself included.

    All I can suggest is that you look at the Answer by "Hornblower409 Apr 23, 2026" in
    https://learn.microsoft.com/en-us/answers/questions/5867493/how-to-solve-receiving-a-huge-number-of-spam-email

    That Answer has instructions for how to vote for some Feature Request that would give users more control over their Junk folder and some suggestions for MANUAL processes you can use to pick out and Delete any "known" Spam from the Junk folder so you don't have so much to sift thru looking for legitimate emails.

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  2. Chloe-V 12,610 Reputation points Microsoft External Staff Moderator
    2026-09-09T02:52:46.7566667+00:00

    Hi @Chanathip

    I understand how frustrating it is to keep receiving these suspicious messages. Since the displayed sender address can be spoofed, blocking only the address shown in the From field may not stop similar emails.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

    You can view the message headers in Outlook.com to check the actual sending address or domain, then create an Inbox rule using a consistent value found in the messages, such as part of the sender address or subject, and move matching emails to Junk Email or Deleted Items. Please review the rule carefully to avoid filtering legitimate messages. View internet message headers in Outlook

    Also, do not open or preview the unexpected PDF or configuration attachments. Select each suspicious message and choose Report > Report phishing so that it is submitted to Microsoft for analysis. Reporting phishing removes the message and helps improve filtering, but it does not automatically block the sender.

    Please feel free to let me know if you have any further updates, thanks.

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

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