5,282 questions
2 answers
Paid game license missing from Microsoft Account despite valid proof of purchase
Hi Microsoft Community, I am having an issue where a game license I previously purchased has vanished from my Microsoft account. I contacted the game's support team, and they stated that my primary email address currently shows no active license attached…
Windows for home | Windows 11 | Licensing and activation
asked
2026-09-10T21:11:50.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
Yogesh Velladurai
0
Reputation points
commented
2026-09-13T12:21:19.1733333+00:00
Jeronimo Fuerte
45,760
Reputation points
Independent Advisor
1 answer
Hardware upgrade - unlinked account
Hi all, I've just upgraded my PC. I've managed to link this new PC to my account and its even reflected on my Microsoft devices list. Despite this i am not able to activate it. I've tried everything, including the 'I changed hardware' in the activate…
Windows for home | Windows 11 | Licensing and activation
5,282 questions
asked
2026-09-10T22:42:53.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rob D
0
Reputation points
commented
2026-09-13T12:18:12.19+00:00
Jeronimo Fuerte
45,760
Reputation points
Independent Advisor
2 answers
Want to Cancel my Microsoft subscription
My subscription expires in a few weeks. How do I cancel it?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,960 questions
asked
2026-09-13T00:34:22.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
toni johnson
0
Reputation points
answered
2026-09-13T12:16:46.5166667+00:00
Bence Weiszmann
1,720
Reputation points
3 answers
I cannot download Microsoft 365 on to my Apple MacBook Air
When I attempt to download Microsoft 365 I get an error message Error 0x0
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,762 questions
asked
2026-09-13T10:53:30.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tom Murray
0
Reputation points
answered
2026-09-13T12:12:11.8733333+00:00
Bence Weiszmann
1,720
Reputation points
1 answer
I keep getting overdue reminders for a 365 payment I have already made 1/09/2026
I keep getting overdue reminders for a 365 payment I have already made 1/09/2026
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,087 questions
asked
2026-09-13T11:31:39.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Anita Young
0
Reputation points
answered
2026-09-13T12:11:22.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
1 answer
How to fix error of , world has ran into an error , on windows 10 .
i have to use word on my laptop, windows 10 . But whenever i open it , it shows an error meassage of, we are sorry but world has ran into an error which is preventing it from working correctly . World would need to be closed as a result . would you…
Windows for home | Other | Performance and system failures
2,854 questions
asked
2026-09-13T11:32:14.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Eman fatima
0
Reputation points
answered
2026-09-13T12:06:53.0466667+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
2 answers
Can't Find My Schduled Exam
I"ve registered for an exam but i'm not able to see the exam details here. Due to that i missed my exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,792 questions
asked
2026-09-13T10:01:47.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sheikh, Mohammad Abid (Cognizant)
0
Reputation points
commented
2026-09-13T11:56:49.8266667+00:00
Julian Sharp
43,066
Reputation points
3 answers
Windows 11 Pro Activation Error 0x803fa067 after update
Hello. My computer updated and now it says Windows is not activated with error code 0x803fa067. I tried entering the default Pro key but it still fails. How can I fix this or contact a live support agent to activate my Windows? Thank you.
Windows for home | Windows 11 | Licensing and activation
5,282 questions
asked
2026-09-13T11:15:05.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 6%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jhaxenolf Rodj
0
Reputation points
answered
2026-09-13T11:50:59.6566667+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
1 answer
How can i add payment method to my pc since it doesnt let me add any payment methods
i tried two cards and both of them said wrong credential i wanted to buy minecraft those cards worked for my friend i also opened anoither acc anth they still didntweork
Windows for home | Windows 11 | Gaming
5,334 questions
asked
2026-09-13T11:12:26.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Angjelo
0
Reputation points
answered
2026-09-13T11:50:18.87+00:00
Diana Mariz
10,905
Reputation points
Independent Advisor
1 answer
Power BI Pro Licence issue
I am unable to see Power BI Pro license for my Microsoft account, despite I have Power Bi Pro Licence extended till end of 2027. I am unable to access Power Bi Dashboard reports. Please let me know what is the issue and how can I get the Power BI…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,026 questions
asked
2026-09-13T11:22:05.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
Uddin, Mohammed Imtiaz (Cognizant)
0
Reputation points
answered
2026-09-13T11:40:40.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
380
Reputation points
Independent Advisor
1 answer
Only available Microsoft 365 administrator locked out by MFA – unable to reach phone support
Hello, I am the only available administrator of our Microsoft 365 business environment. I cannot sign in because I no longer have access to Microsoft Authenticator, and none of the alternative verification methods work. The IT company that originally…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,026 questions
asked
2026-09-13T09:46:42.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ekonorm | Brent
0
Reputation points
edited an answer
2026-09-13T11:10:13.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,320
Reputation points
Independent Advisor
2 answers
Forget password
I have another Outlook account, but I simply cannot remember the password. My attempts to recover it have been unsuccessful because I have absolutely no recollection of the details needed to get help.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,758 questions
asked
2026-09-13T08:27:16.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 89%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
SHAOFENG WANG
0
Reputation points
answered
2026-09-13T10:59:48.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
41,985
Reputation points
Independent Advisor
2 answers
Can’t recover my password
I can’t recover my password the recovery account which is showing is permanently closed and i changed that recovery account but still showing same and there is no option to recover my account with ph no. My account is showing blocked. I want to recover…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,605 questions
asked
2026-09-13T09:11:50.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 73%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Renu Rana
0
Reputation points
answered
2026-09-13T10:56:59.8666667+00:00
Virginia M
41,985
Reputation points
Independent Advisor
1 answer
Accidentally deleted recovery partition. How to get winre.wim file back in recovery folder in system32 ?
Accidentally deleted recovery partition. How to get winre.wim file back in recovery folder in system32 ?
Windows for home | Windows 11 | Recovery and backup
5,764 questions
asked
2026-09-13T10:05:17.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RRG
0
Reputation points
answered
2026-09-13T10:45:37.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
87,355
Reputation points
Independent Advisor
1 answer
Can't Deploy AI Models - Startups Sub With Many Workloads and 40K Credit is on Azure AI Foundry Free Tier -
Hi I keep getting rejected to Add Quota in Azure AI Foundry because Im on their Tier 0 For some reason, I need to please be granted the ability to deploy the Tier 1 AI Models like GPT-6-Astra in my Azure AI Foundry but having a Founders Credit account…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,667 questions
asked
2026-09-11T16:13:32.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
P. Damian Leon
0
Reputation points
edited an answer
2026-09-13T10:36:31.84+00:00
David Seabrook
0
Reputation points
2 answers
I want to schedule exam GitHub Copilot
I want to schedule exam GitHub Copilot but when I click on schedule exam its navigating to my profile details page. Please guide how to schedule this exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,792 questions
asked
2026-09-13T10:18:05.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pravin Salunkhe, Vaishnavi
0
Reputation points
answered
2026-09-13T10:27:54.2633333+00:00
Julian Sharp
43,066
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows Hello for Business for local domain user MFA.
I need to implement MFA for users logging into Windows workstations in a traditional on-prem Active Directory environment. The main issue is IT support. Sometimes I need to sign in as the user's domain account to troubleshoot their workstation, but if…
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
1 answer
how do i open a sandbox file?
i am trying to open a sandbox file? how? sandbox:/פורפורמה_לחשבונית_62653_ללא_מעמ_18.xlsx
Windows for home | Other | Files, folders, and storage
1,113 questions
asked
2026-06-21T14:42:30.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
rafi
5
Reputation points
commented
2026-09-13T10:02:17.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bante Mulu
0
Reputation points
1 answer
Metro Online Gift Card Out of Stock for 8 Months in Pakistan – Update or Daraz Alternative Needed
I am writing to bring urgent attention to a persistent issue with the Microsoft Rewards catalog for users in Pakistan. The Metro Online Gift Card has been completely out of stock for the past 7 to 8 months continuously. Leaving a primary regional…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,331 questions
asked
2026-09-07T14:26:22.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rehan Amir
0
Reputation points
commented
2026-09-13T09:50:13.1633333+00:00
Rehan Amir
0
Reputation points
3 answers
Unable to run EXE. files in Windows 10 (home)
When I download an exe. file - even from the windows store it will not run It seems Win 10 (home) requires something called gpedit.msc which id does not have there is an instruction asking for two commands to be run in Powershell which will correct the…
Windows for home | Windows 10 | Performance and system failures
42,842 questions
asked
2026-09-12T15:15:41.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Derek Blezard
0
Reputation points
commented
2026-09-13T09:49:41.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Abhishek U
170
Reputation points