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1 answer One of the answers was accepted by the question author.

Windows 11 File Blinking Issue

Hi, I'm using Windows 11. As you can see on the gif file, all of my icons are blinking. The issue started just today. Yes, the icon is blinking.... But strangely, when I click the files and other apps from desktop, it opens and runs very well.... 화면 녹화 중…

Windows Insider program | Windows Insider preview | Files, folders, and storage
asked 2026-07-29T08:28:34.3766667+00:00
MikuMikuBeaaam 185 Reputation points
accepted 2026-09-13T05:06:03.34+00:00
MikuMikuBeaaam 185 Reputation points
2 answers One of the answers was accepted by the question author.

My Wi-Fi stops working every 30-50 minutes

Hi, I'm using Windows 10 Pro with the latest version of extended security update of Windows 10. There weren't any problems with my Wi-Fi, but recently, it started to disconnected randomly. I usually fix this issue using that default problem solver? thign…

Windows for home | Windows 10 | Internet and connectivity
asked 2026-06-22T11:03:57.9433333+00:00
MikuMikuBeaaam 185 Reputation points
accepted 2026-09-13T05:05:55.3933333+00:00
MikuMikuBeaaam 185 Reputation points
4 answers

Issues logging Into My Email's

My kids are into collecting pokemon, because of this I created a few email accounts with microsoft and signed up for bot's to get them cards at MSRP instead of paying douche bag scalers double or tripple the cost to get them. Now I cant login to half of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-11T23:16:01.1066667+00:00
Greg Jones 0 Reputation points
edited an answer 2026-09-13T04:53:58.68+00:00
Hornblower409 14,930 Reputation points
1 answer

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop.

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop. My laptop currently uses the profile of my old email and I used a new email for this Copilot upgrade. If this is causing the disconnect, what can I do to fix it?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-13T04:53:05.9333333+00:00
Carlene Ryan 0 Reputation points
answered 2026-09-13T04:53:22.9833333+00:00

AI answer

2 answers

Dark outlines around desktop icons progressing to black screens. Easy fix for old chemistry major?

Hi: I have a weird problem with Windows 11 (Dell Precision 3460 - 1 y/o). A short time after boot-up, if the mouse crosses a desktop folder or file icon, a black square appears around the desktop icon. If I don't do anything, the two screens I have…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T04:12:28.8466667+00:00
Admin 0 Reputation points
answered 2026-09-13T04:51:55.57+00:00
EmilyS726 266.7K Reputation points Independent Advisor
2 answers

I need to get back into my usual hotmail account but it takes hours and doesn't let me complete login

I had to restart my laptop and lost the ability to do 2FA for my hotmail account as there was no phone signal. Before doing that I sent a message to change one of my security settings so that I will always have access to 2FA anywhere in the world. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T01:18:07.84+00:00
Craig McGarrity 0 Reputation points
answered 2026-09-13T04:42:07.8433333+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
2 answers

Teams Meetings - wrong names shown

When on a Teams call - my correct name is shown within the call. However at the VERY TOP RIGHT of the page - in the grey section it has my wifes name and we do not know how or why. Where can this be changed please?

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-09-12T16:22:50.33+00:00
Alec Fitzsimons 0 Reputation points
answered 2026-09-13T04:41:00.7666667+00:00
EmilyS_726 28,745 Reputation points Volunteer Moderator
2 answers

How Can I stop an email from opening another window with the message in web Outlook?

I do NOT want a pop-up window when I open my mail in the reading pane. It's really infuriating because I have a lot of mail to go through, and when checking the box to delete multiple junk emails, invariably it will pop-up window when I'm trying to check…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T03:18:00.01+00:00
Melissa L 15 Reputation points
answered 2026-09-13T04:34:12.3433333+00:00
Jhun Buala 5,710 Reputation points Independent Advisor
2 answers

my outlook is locked, I can enter with my credentials, but I can't receive emails neither sent

more than ten days with my outlook account locked, despite I have paid my annual subscription (outlook + one drive)

Outlook | Web | Outlook.com | Email
asked 2026-09-13T03:31:06.1166667+00:00
Edyberto C 0 Reputation points
answered 2026-09-13T04:26:59.62+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
1 answer

My ex is the organizer of my Microsoft account I need control.

I understand from a previous question that apparently the only solution is to buy a second subscription which is wild since I purchased through an annual plan, however, I don't understand how I am supposed to transfer mine and my children accounts to the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T18:50:41.4533333+00:00
HH 0 Reputation points
edited an answer 2026-09-13T04:24:00.5133333+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

I bought fortnite crew on the wrong account in microscoft shop and I want a refund pls

I accidentally purchased Fortnite Crew on the wrong Microsoft account. I intended to purchase it for a different account and would like to request a refund for the purchase.

Windows for home | Windows 10 | Gaming
asked 2026-09-05T04:21:17.8833333+00:00
Ayden Booth 0 Reputation points
commented 2026-09-13T04:23:10.41+00:00
Ayden Booth 0 Reputation points
2 answers

I need your help

Answer me quickly, I need your urgent help. I'm sending you this message because I'm on my brother's PC and the screen froze, so I restarted it. When I turned it back on, the Bluetooth wasn't working. I watched a video on how to fix it, but it said I had…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T03:19:47.0233333+00:00
Carlos L 0 Reputation points
answered 2026-09-13T04:03:10.9033333+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
2 answers

one drive personal stuck

One drive is stuck on 90 files and 7.9 GB remaining (0)% the task bar cloud has 2 blue arrow circle. all of the files have a red number, most are in the 80-'s, but also many say 7f, which I was told meant my one drive is full, which it should not…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-12T18:29:36.8333333+00:00
Nancy White 0 Reputation points
edited an answer 2026-09-13T03:57:41.6433333+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
1 answer

I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process.

I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process. Thank you for your support. [Moderator Note: Personal Info Removed]

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T23:14:31.6933333+00:00
Satoko Ehlen 0 Reputation points
answered 2026-09-13T03:55:31.4066667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

Unable to get push notifications, no apps showing in notification window

I deleted a registry key to remove duplicate notifications and now no app (including built-in ones) shows toasts or appears in Settings > Notifications, and I've already tried reinstalling Phone Link, resetting the notification database, checking…

Windows for home | Windows 11 | Settings
asked 2026-09-12T23:25:21.22+00:00
HDVA 0 Reputation points
edited an answer 2026-09-13T03:55:20.8666667+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
1 answer

Can't claim microsoft office 2024

I bought my laptop which comes with Office Home 2024 but when I go to claim it, it pops up as product unavailable. How can I claim?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-09T21:59:02.94+00:00
Bianca Zhang 0 Reputation points
edited a comment 2026-09-13T03:49:43.5266667+00:00
Norah-L 10,580 Reputation points Microsoft External Staff Moderator
2 answers

remove blocked sender in outlook 2021

blocked email from a bank by mistake. How to remove the blocked sender

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T00:37:21.3566667+00:00
Marsha Hill 0 Reputation points
edited an answer 2026-09-13T03:41:15.9033333+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
4 answers

I cannot connect to a multipurpose printer to my Surface Pro on ARM64

I purchased a new MS Surface Pro with Snapdragon Elite processor. After connecting to my Brother Multipurpose printer / scanner I am able to use the printer but not the scanner. I have found no information of a remedy, Nor can I find a printer…

Surface | Surface Pro | Performance and maintenance
asked 2025-07-08T01:01:46.64+00:00
William Johnson 0 Reputation points
answered 2026-09-13T03:39:07.98+00:00
escape75 0 Reputation points
3 answers

Outlook for web (browser) cannot save changes to my Safe Senders list

This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T18:47:06.08+00:00
Tom Mink 5 Reputation points
answered 2026-09-13T03:33:48.14+00:00
Hornblower409 14,930 Reputation points
2 answers

Can't Login to Microsoft Account by Phone or Form

Hi! I cannot get into my microsoft account. I literally only made this account: ******@outlook.com to set up my xbox. I cannot remember the password and the phone number has changed since then. So, when I go to reset the password, it wants to send a code…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T18:17:11.8666667+00:00
Remington Layne 0 Reputation points
answered 2026-09-13T03:23:31.3366667+00:00
Hornblower409 14,930 Reputation points